전국 × 고객 서비스 평가가 높은 호텔·료칸 - 72페이지

Thank you very much. I couldn’t book a Hotel in central Kyoto at the last minute, so I stayed at this Hotel in Kameoka that I had been interested in. Everyone’s hospitality was outstanding. During my Multiple Night Stay, I put up the card indicating that cleaning was not needed, but when I happened to meet the staff while they were cleaning other Rooms and hanging fresh towels on the doorknobs, they kindly and politely asked, “Would you like us to replenish drinks? Is there anything you’re missing?” I was truly happy—this is the first time I’ve stayed at a Hotel with such excellent staff service. The hot stone sauna and spa were very relaxing. Breakfast was simple with just the right selection, and I was impressed that the menu changed during my Multiple Night Stay. One note: since there is no elevator to access the hot stone sauna and spa, it may be a bit difficult for guests with disabilities.

Whenever I travel for business, I always stay here. The Room, the bath, and the price are all excellent.

This Hotel is conveniently located near Shin-Yokohama. I think it’s a very good Hotel. The shampoo and other amenities are high quality, and I have no complaints. If I had to mention any drawbacks, the shower temperature can be a bit tricky to adjust, and the TV is slightly small. Even then, those are only minor inconveniences if you really look for them. It’s an excellent Hotel for the price, so I will definitely stay here again.

I stayed at Yufuin Sansuikan, and everything—from the Onsen and meals to the all-inclusive service—was absolutely satisfying! The Onsen water was silky and gentle, kind to the skin, and incredibly relaxing. Dinner was buffet-style, so our international guests could freely choose whatever they liked and enjoy it. Every dish was delicious, with so many tempting options that I ended up eating too much. The Oita Wagyu steak in particular was outstanding. Another highlight was the all-inclusive service, which allowed us to enjoy complimentary drinks—including alcohol—from check-in through dinner. Above all, thanks to the warm hospitality of the president and the proprietress, we were able to spend a truly enjoyable and memorable time. Thank you for a wonderful stay. I would love to visit again.

After returning to Japan, I decided to stay near Haneda and made a Reservation here because I had been wanting to stay at Mercure. The Room had stylish interior design, the breakfast was excellent, and the shuttle bus service took me back to Haneda. It was an even more satisfying stay than I expected.

A very convenient Hotel in the city center. It also has parking, and we were able to park for free. It was affordable, and since there were three of us we chose a suite; it was larger than a certain famous Hotel, with a sparkling marble luxury living room, kitchen—everything was spacious and very comfortable. There was even a bath on the balcony!! If you try hard enough, you can even see the ocean lol So luxurious that you’ll wonder, “At this price?” Having a gas dryer in the Room was the best! Breakfast is a complimentary service breakfast so the portions are modest, but the warm, large rice balls were really delicious! The Accommodation staff were also kind and welcoming, and we made great memories. Thank you very much!

Since we live nearby, we enjoy staying here as a couple whenever our schedule allows. My husband is especially happy because the Room has an Onsen bath. The meals are just the right amount for us, and we also enjoyed the chicken rice. I personally prefer the large public bath because I want to soak in a bigger Onsen.

Before the end of the rainy season, it rained and we couldn’t see Mt. Fuji during our stay. The location was excellent, and both the dinner and breakfast buffets were delicious—we ate lots of great food, and beer was all-you-can-drink. The Onsen felt a bit lukewarm, and there was only an indoor bath with no open-air bath, but overall we were satisfied. In the Japanese-style Room, it was cold with the air conditioner and summer bedding, so we used a blanket from the closet. The pillows were low. The air conditioner was positioned out of sight, and the Room became quite dry while sleeping, so next time we turned on the humidifier in the corner of the Room. Being confused in the middle of the night was a small downside. There were water and coffee services at reception, an extension cord for charging in the Room, and Japanese sweets provided as well—these thoughtful details were much appreciated.

I stayed on the 14th floor. This is my regular Accommodation when I’m in Osaka. This time, I was reminded again how helpful it is to have a mirror in the Room that I can use for makeup. I’ve stayed at other Daiwa Roynet Hotels as well, but they didn’t have a mirror, so I could only do my makeup in the bathroom. It’s a small thing, but it matters to me. I’ll be back again.

Blessed with fine weather and feeling well, my spouse and I were thoroughly satisfied with the beautifully crafted French dishes, each like a work of art. The location was excellent, and we fully enjoyed watching Mt. Fuji change color moment by moment through the window. The Ikeda 20th Century Museum of Art is also nearby, making it a wonderful day.

The Room was clean, and the bath was unique with wonderful hot water. I was impressed by the thoughtful amenities, such as plastic bags for wet towels. The meals were delicious, and when I said I was full, they kindly prepared sasadango dessert and tea so I could enjoy them in my Room. The dashimaki tamago at breakfast was excellent, with many dishes, and the rice was also delicious. With Shuttle Service to the station and the warm hospitality of all the staff, it was a very pleasant Ryokan.

Whenever I return to Tendo, my wife and I stay here. The Facility feels a bit dated, but the staff’s hospitality—from their greetings to their thoughtful care—has never changed. The meals are delicious, and even amid rising prices, you can feel the commitment to maintaining your service. For me, “Comfort Hotel Tendo” is truly indispensable. Please keep up the great work, everyone.

We stayed with my parents, my spouse and I, our three children, and one dog. We arrived after 2:00 pm, and they kindly allowed us to check in. We stayed in two Rooms, Seiran and Gekpaku, and breakfast was served for all seven of us together in Seiran. For dinner, the seven of us gathered around the irori hearth to grill the ingredients we brought, enjoying a relaxed time together. It was also fun to use the Tuk-Tuk Shuttle Service to Mochimune Station and Mochimune Minato Onsen. The grassy garden and cool earthen-floor area were comfortable for our dog as well, making this a pleasant trip for the whole family. We would love to visit again in a different season.

This was our first stay at the REI Hotel. The location was very convenient, and since we didn’t spend much time at the Hotel, we appreciated being able to focus on sleep—the bed was spacious and the Room was comfortable. After the live show, we were completely exhausted, so we’re glad we chose this place to rest.

The staff were wonderful, and the large public bath was spacious and relaxing. We had a very comfortable stay—thank you.

The food was delicious, the free drinks were great, and we could watch the fireworks right in front of us—it was amazing. Thank you very much. If we have another opportunity, we would definitely like to stay again.

This was our 12th stay. It’s one of our favorite Accommodations as a couple. We love being able to relax in a quiet place with nothing around. The Room is spacious, clean, and comfortable. We would be happy if there were a small buffet, such as a salad bar, not only at breakfast but also at dinner. We had another very pleasant stay this time as well. We’d love to come again. Thank you very much.

Although we stayed for only one night, both the large public bath and the open-air bath in our Room were excellent. In particular, the open-air bath at the large public bath was very relaxing. What impressed us most about the bath in our Room was that Onsen water was continuously added little by little, keeping it at a comfortable temperature at all times.

It was my first stay in a while. Last time, it was shortly after the opening. The Room was clean and comfortable. I think it would be nice if there were a cold bath in the large public bath.

It was pleasant that everything—from the lobby and hallways to inside the elevator—was covered with tatami mats. Right after check-in, we were welcomed with cold matcha tea, which was a nice touch. Both breakfast and dinner were served in a private room across the hallway. The simmered kinki (rockfish) was especially delicious. The staff were also very attentive. I think it would have been perfect if face towels were provided in the large public bath.