ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 62หน้า

True to its name as an Accommodation with Onsen, the hot springs left our skin silky smooth and helped us feel refreshed. The hospitality was also attentive, and thank you for making our stay so comfortable.

The staff provide courteous and kind service. The bath and in-room amenities are well stocked. As it was midwinter, a warming gel pack had been placed inside the bedding, and we appreciated the thoughtful touch of a cozy, warm futon. The Room air conditioner kept us plenty warm, and a fan heater was also provided as a backup to further heat the room if needed. The meals were excellent in both taste and portion size. We were able to fully enjoy spiny lobster until we were completely satisfied. Overall, it is a wonderful Accommodation with an elegant atmosphere.

I love the view of Kumamoto Castle from the rooftop, and I always enjoy staying here. The Room is simple yet comfortable. There is a wall-mounted mirror and an outlet by the table where you can dry your hair or do your makeup, and a hair dryer is also placed within easy reach. It may be a small detail, but I really appreciate the thoughtful layout designed for ease of use.

This was our 10th stay or more, and thank you as always for taking such great care of us. The food and the Onsen were excellent.

This was my first visit. I came mainly for the cuisine, but the room was impeccably clean and well maintained, and the amenities were stylish—overall, it was a very satisfying stay. Every dish was delicious and exceeded my expectations, and everyone was so kind; the service quality was excellent. I don’t eat much, so I only managed one drink with dinner, but it looked like other guests were enjoying the pairing menu—I'd love to try that next time. In the morning I wanted more café au lait as well, but I was simply too full. If you’re going, I recommend arriving with a good appetite (in every sense). As advice for first-time visitors: if you’re coming from the south along the lakeside road, keep going past while looking at the hotel up on your left; after a short while, turn left onto the road beside a place called Cafe Oliva. We ended up being guided by our phone map onto an extremely narrow mountain road as “the shortest route,” so hopefully this helps.

There was no step between the bathroom/toilet and the Room, which made it very comfortable to stay. Nearby, there is an official Kamome no Tamago shop and a local supermarket, so I found the location convenient. I usually choose a plan without breakfast, but since it was a breakfast featuring Sanriku ingredients, I decided to include it this time. The scallop shell-grilled dish was so delicious it felt almost too good for breakfast! I would like to stay here again when visiting Ofunato.

The hospitality and service were very pleasant. The breakfast—especially your signature curry—was delicious, though I would have liked a few more menu items.

The Room was spacious and very clean. We were told the Room only had a shower, so we chose a Room with an open-air bath, but it was disappointing that it wasn’t an Onsen. The large public bath was neither too hot nor too lukewarm—just the right temperature for me—so I could relax and enjoy it. It was a bit disappointing that the trees around the open-air bath were so thick that we couldn’t see the stars or the moon. All of the dishes were delicious, and my elderly mother was very happy as well. We had requested sea bream chazuke, but they also served us the original course’s burdock takikomi rice, and everything was delicious. The strawberry yokan for dessert had a wonderful sweet-and-tart flavor—I liked it so much I wanted to buy some to take home! Thank you for the wonderful meal.

We had a very comfortable stay. The property was spotless, the room was well maintained, and the spacious bathroom with a sauna was very relaxing. The rice cooker, toaster, and coffee maker were all Balmuda appliances, which made everything easy to use. We would love to stay again if we have the chance.

I had a very comfortable stay. Above all, the access from Takasaki Station is excellent. Breakfast offered a wide variety of options, and I was very satisfied. The room remote control had dead batteries, but I truly appreciate your prompt and courteous assistance. Thank you very much.

I stayed in a Premium Twin Room. The Room’s interior and atmosphere were wonderful, and I was able to relax comfortably. The jazz hall and sauna on the third floor were also very appealing, and I really enjoyed them. The staff at the front desk were also lovely and kindly accommodated my various requests. When I come to Morioka again, I will stay here again.

We were completely satisfied with everything—the room, the private hot spring, and the staff! What impressed us most was the food. The soy sauce kaiseki meal—this was the first time in my life I truly savored soy sauce like this! Every ingredient was delicious. We were more than satisfied. Breakfast was also perfectly seasoned to bring out the natural flavors, and we couldn’t stop eating rice. It’s a long, long trip from Nagoya via Awaji Island, but we’d love to visit again. Thank you for a wonderful stay.

This was my second stay this year because I particularly enjoyed the food last time. Originally a bank's retreat, the compact front desk and building layout reflect its history. There is no greeting upon arrival, luggage assistance, or farewell service (you carry your luggage to the third-floor front desk yourself and leave on your own). However, I appreciate the stunning ocean view from the hilltop location and the cozy atmosphere with only 10 rooms. The Onsen features a 78-degree natural hot spring source, with a slightly small but pleasant open-air bath and high-quality massage chairs. This time, I stayed in a Western-style room near the elevator that was added later; it was spacious, clean, and had comfortable beds. The only downside was that the sink and toilet were adjacent without separation—though it did provide an open feel upon reflection. Dinner could only be enjoyed at the restaurant (unlike last time when in-room dining allowed for more relaxation), which was disappointing as wearing loungewear is not permitted—I would have preferred to dine in a relaxed atmosphere in loungewear. Starting February next year, dinner times will shift to two seatings; however, I hope they maintain flexibility like now where you can choose every 30 minutes. The food met expectations—delicious despite not using particularly expensive ingredients—with intricate sauces and beautiful presentation that truly felt like fine cuisine. Breakfast also offered plenty of variety and quality. Before dinner at the lounge, I ordered Royal Milk Tea which was so delicious that I ordered it again in the morning while enjoying an elegant atmosphere with ocean views through large windows. A staff member kindly offered to take my photo during this time while explaining distant scenery details—a friendly gesture that elevated my impression of this accommodation’s overall service level. Its convenient distance from Osaka makes me want to visit again!

The Room I had wanted to stay in for a long time was just as wonderful as I expected. This meal menu was very good!! If I may be picky, since there is plenty of hot pot, I personally think thinly sliced pork would be easier to eat. I was able to relax again this time. I will visit again.

We really enjoyed our stay at this unique, local pension. Everything was exactly as described. The meals were the highlight of our stay. The owner is a very kind and friendly lady, and we truly appreciated her warm welcome. One minor note for guests traveling with large luggage: there is no elevator, so please pack light if possible.

We stayed here on a family trip. The Japanese meals were delicious, and even after eating a lot, we didn’t feel heavy. The white rice was especially excellent. The Room was quiet and very relaxing, and since we could use the private bath as much as we wanted depending on the time slot, it felt like a great deal to stay at such a wonderful Ryokan—we were very satisfied.

Conveniently located near the remote island terminal and bus terminal, with a shopping street and restaurants just nearby. The Hotel staff are very kind and welcoming. The freshly made rice balls prepared on the spot are excellent. Even on a Multiple Night Stay, it was a nice touch that the miso soup and rice ball fillings were different each day. There is also a gallery, and the rooftop is wonderful. When I come to Ishigaki Island again, I would like to stay here again.

Perhaps because there was availability on a weekday, they upgraded us to a larger Room. We were very satisfied with the open, airy Room and the mountain views from the large windows in our corner Room. The meals were all delicious, with plenty of dishes, and we left completely full. It was our first time trying venison—it was tender and excellent. The bath and the entire property were clean and very pleasant.

It had been two years, but this stay was excellent again. Being close to the station and a convenience store was very helpful. Thanks to that, I had a comfortable stay. Thank you very much.

I stayed here for the first time to celebrate my birthday, and I’m glad I did—I had a very satisfying stay. At check-in, the gentleman who assisted me was extremely courteous, which made for a pleasant start to my trip. The Room was spotless, and I was especially happy with the well-stocked amenities. The shower in the Room was excellent. I had assumed it would be small, but there was plenty of space and strong water pressure—very satisfying. I also used the Onsen and the pool. The pool had a great view; it was a shame it was cloudy that day, but there were warmer areas in the water temperature-wise, which felt really nice. If I had to mention one thing, it would be perfect if they were directly connected to the Hotel with no need to go outside. I wanted to use the Onsen before checkout, but even though it isn’t far, you still have to walk outdoors—and I didn’t feel comfortable doing that right after waking up without makeup—so I gave up on that idea. Still, I had a fulfilling and worthwhile time overall, and I’m glad I chose to stay here.