ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 6หน้า

It was my first stay in a while—and my first time visiting in summer—but this was a wonderful Accommodation, especially the Onsen, the meals, and visiting all four Suwa Taisha shrines. The Room differed slightly from the photos shown, which was disappointing; however, it is an Accommodation I would like to book again next time by making an early Reservation so I can secure a Room with a front-facing view of Lake Suwa.

The Room was a beautifully renovated guest room with an open-air bath, and I was happy to be able to relax and enjoy the Onsen in the Room as well. The staff were very courteous, and we had a comfortable stay. Dinner was delicious, featuring mainly seafood. We also really enjoyed watching the explanation and live demonstration of Oga Peninsula’s specialty stone-grilled dish. Breakfast was a buffet, and everything was tasty—we were completely full. It was a bit of a long trip, but we made wonderful memories. Thank you very much.

Although it was my first time trying zazen meditation, sutra copying, and morning prayers, the clear guidance helped me ease into everything smoothly. The thoughtfully prepared shojin ryori (Buddhist vegetarian cuisine) was truly delicious and deeply moving. The Room and Facility were also clean and comfortable. I felt refreshed by the soothing atmosphere that embodies the spirit of Japan, and even now after returning home, I still feel renewed.

We stayed here for a birthday trip for my mother and our dog. The Facility and the food were excellent, but even more than that, every staff member we met was wonderful, and we were able to spend a truly comfortable time. What impressed us most was that all the staff remembered our dog’s name and greeted us using it. We will definitely stay again. Thank you very much.

We visited for a family trip to celebrate our daughter’s marriage. As it was formerly an art museum, we were overwhelmed by the meticulously designed building by Tadao Ando and the many artworks displayed throughout the property. The Room was extremely comfortable, and the pool we had been looking forward to was wonderful—we were able to fully enjoy this extraordinary space. We expected Western cuisine, but instead were delighted by beautifully refined Japanese dishes. The drink pairings matched to each course were perfect, and every dish moved us. The congratulatory wedding cake we had ordered was also truly delicious and became a wonderful keepsake. We sincerely appreciate the warm hospitality of all the staff. This is a superb Hotel where architecture, art, and food are all in harmony, and we would love to stay again.

The blend of nature and luxury was wonderful. I loved taking my time in the sauna, and the wood-burning stove was truly soothing. Both dinner and breakfast were excellent. I’ll definitely be back.

The staff were incredibly friendly and kind! The Onsen was amazing, but what impressed me most was the hospitality. And the kimbap was unbelievably delicious. On the second day they kindly served inari sushi, but I liked it so much I wanted to eat kimbap two days in a row!! The building is old, but it felt like visiting the countryside, and everything was thoroughly cleaned and spotless.

After reading Reviews last year, I stayed here for the first time. I couldn’t forget how comfortable it was, so this year I booked a 2-night Multiple Night Stay. It’s a small Hotel with only six Rooms, but the warm hospitality from the staff and chef, along with the moor Onsen, truly soothed my heart. The private open-air bath was also spacious and open, and we could clearly see the beautiful stars. For dinner last time, I was impressed by the teppan French cuisine—especially the vegetables and Shiraoi beef—so on the first night this time we chose French again. It was just as delicious as before. On the second night, we tried Japanese cuisine for the first time—and it moved me more than I can say. Every dish was filled with unseen care and heartfelt effort; the dashi had an exquisite balance of saltiness and umami. From appetizer to dessert, it was a perfectly composed menu that felt thoroughly thought out. I don’t think you can easily find this level even in Tokyo. The sommelier selected wines and sake to match each dish, which made everything taste even better. The Room was calm and relaxing as well—it became a blissful summer holiday. Thank you to everyone there. We’ll be back again next year, and we look forward to seeing you then.

This was our second stay, and even though we arrived nearly two hours later than planned, thank you very much for welcoming us so kindly. Both the Room and the bath were very clean. We were a bit concerned about mosquitoes given the season, but effective measures with a wonderful fragrance were in place, so we felt completely at ease throughout our stay. The sound system in the loft theater room was excellent—it truly felt like being in a movie theater. We were also shown to a private dining room, which allowed us to relax and enjoy the delicious food at our own pace, almost like in-Room dining. All of the staff were courteous from start to finish, and we had a truly wonderful time. We would love to stay again. Thank you very much for everything.

Thank you from the bottom of my heart. There was only one reason I came to Shirahama: To stay at Kuroshio Sou. When people think of Shirahama, many picture the sea and resorts. But what I found here was Wakayama itself. What moved me most at this Accommodation was not only how outstanding the food was. It was Head Chef Etani’s exceptional skill, and his deep respect for the producers who support every single dish. Fishermen. Farmers. Brewers. Roasters. And the artisans who continue to protect Japan’s fermentation culture. The moment I saw the map of producers introduced alongside the meal, I understood what this Accommodation truly values. Through the cuisine, you encounter not only ingredients, but also the people behind them and Wakayama’s climate and character. I was especially impressed by how delicious the soy sauce and Kinzanji miso were at dinner. When I asked about them, I learned they were from Horigawaya Nomura—a producer with over 350 years of history that still preserves traditional craftsmanship using firewood-heated iron kettles—making both their soy sauce and Kinzanji miso in that way today as well. I had originally planned to visit a different soy sauce brewery, but heavy rain made it impossible. Sometimes, the places you cannot reach end up guiding you to the story you were truly meant to find. For me, Kuroshio Sou was exactly that kind of place. The wonderful Onsen gently healed not only my body, but my mind as well. The quiet comfort throughout the building, Chef Etani’s cuisine, and the hospitality of all staff— together they quietly express this Accommodation’s philosophy in everything it does。 As a former chef from Tasmania, there is something I felt deeply: True hospitality is not just serving delicious food; it is helping guests connect with the people and culture that sustain a place。 I now have one more reason to return to Wakayama。 Thank you again from my heart.

I visited for the first time in January. When I arrived at the Accommodation, I was immediately captivated by the magnificent Nishikigoi in the large aquarium at the front. On the way to my Room on the second floor, I was amazed by the massive stone arrangements and found myself wondering just how much weight this building was designed to withstand. I was then shown to a Room called “Waterwheel.” The Room featured an impressive waterwheel set into the wall, and I was simply mesmerized by its exceptionally elaborate design. Even the sink in the washbasin area was lined with agate—an extraordinary touch that made me unable to help but wonder (pardon my curiosity) how much it must have cost to build this Accommodation. Of course, the garden is also wonderful. The hot spring water had a gentle sulfur scent and felt very pleasant on the skin. Meals were served in-room for both breakfast and dinner, and everything tasted excellent. Every staff member was attentive, allowing me to spend my time comfortably. I chose this place based on Reviews, and it more than lived up to them—I would love to return in a different season.

Perched on a hill near Kawana Station, this Accommodation has a wonderful sense of charm. Even though it is upscale, the attendants were warm and approachable, making our stay truly comfortable. The Onsen baths are available both indoors and outdoors, and we could enjoy them at the same time; the water quality was excellent. The kaiseki dinner was outstanding—as expected of a renowned Ryokan—and we enjoyed it so much that we even had the late-night snack. The peaceful atmosphere, with occasional birdsong, was so soothing that we didn’t want to leave. We will definitely return.

I stayed here for a concert trip this time. Because of the concert end time and traffic, I didn’t arrive until 9:00 PM, and I ended up getting to dinner very late, but you welcomed me with a smile and I had a wonderful time. Breakfast was also delicious, and since I had some time before checkout, I was able to take a walk in Kenrokuen Garden across the street. The location is excellent, and above all, every staff member was smiling and seemed genuinely happy—I would definitely like to stay here again the next time I visit Kanazawa. Thank you as well for your thoughtful thank-you email.

We were blessed with great weather on this trip—clear skies every day and stunning views of Mt. Daisen and the Sea of Japan from the mountain. Because this Facility comes so highly recommended, we arrived early to make the most of it. With the all-inclusive plan, we enjoyed a beer right away while soaking in the open-air bath on our Room’s balcony. The Room had a Western antique style, and everything—from the bed and furnishings to the tableware—was superb. The Italian dinner was outstanding and truly worthy of an auberge, and the house wine was exceptionally delicious. The hospitality was excellent as well; the owner personally greeted us, and we had a wonderful conversation. From around sunset, a sea of clouds began to spread out—so spectacular that even the owner said it was something rarely seen. We were able to fully enjoy both an incredible meal and breathtaking scenery.

The Room, the meals, and the rural scenery... everything was wonderful! Even travel guidance was provided, and the services were excellent, which made our trip truly enjoyable. This is an Accommodation we would definitely love to visit again. Thank you very much for all your help during our stay. Thank you!

It was a wonderful Accommodation with thoughtful attention to detail. You can see Mount Rishiri from the Onsen and the dining area, and the view is magnificent. Beautiful flowers were arranged throughout the building, and we could feel the careful hospitality in every corner. The meals were delicious, and we are glad we stayed at Hanarebun. Thank you very much.

Even though I had plans in Yokohama during the day and could have made it a day trip, I wanted to stay here so much that I booked a night before. I’ve stayed several times, but this was my first time in this Room, and it was spacious and comfortable. They brought my chosen welcome drink and sweets to the Room, and I also enjoyed the in-room dining—everything made for a truly relaxing stay. I’ve already made my next Reservation. I’m looking forward to coming back.

I made a Reservation after seeing this Accommodation featured by a YouTuber. The property was clean and airy, and the view from our Room was wonderful. Both breakfast and dinner were delicious, and we felt completely at home—overall, we were very satisfied. Most of all, we were impressed by how kind and thoughtful the staff were in their attentive greetings. We stayed as a family of three with our 11-month-old baby. Upon request, they provided a baby crib and a diaper disposal bin in the Room, and we could also enjoy the heated pool together, so we felt comfortable even with a small child. At dinner, they prepared a private dining room for us, which allowed us to relax without worrying about disturbing other guests when our daughter became fussy. It was an unhurried course meal that lasted nearly two hours, but every time the staff came in they spoke gently to her; even though she is shy around strangers, she stayed happy and smiling throughout. Thank you as well for warming up her baby food. Traveling with a child can be tiring in many ways, but thanks to the Facilities and the warmth of the staff here, we were able to take things at our own pace and truly relax. Thank you very much. The afternoon tea and light meals are excellent, so I recommend having a lighter lunch before your 3:00 PM check-in.

I stayed here for the first time in decades, bringing my parents along. The draft beer welcome drink was perfect after arriving in the heat and helped us relax right away. Our Room was spacious, bright, and very comfortable, and the pleasant music playing when we entered made us feel truly welcomed. We were able to enjoy both Onsen baths at a leisurely pace without running into many other guests. The Onsen on the lower floor in particular had excellent water quality, and the ice cream after bathing was delicious. Both dinner and breakfast featured many local ingredients, and everything—vegetables, seafood, and meat—was wonderful. I was especially impressed by the shelled gazami uni (sea urchin), which is hard to find in the Kanto area. Before dinner, we were also shown around the wooden dining building; it was outstanding, and I hope it will be carefully preserved for years to come. After dinner we had drinks at the bar, where the calm atmosphere made it easy to unwind. From check-in to being driven back to the station on departure day, everyone—including the proprietress and all staff—was courteous with just the right sense of distance. It was a truly satisfying stay, and I would love to return.

My friend and I stayed for one night and two days. When we arrived at the front desk to check in, an insect flew toward us and I let out a small scream, but the woman at reception smiled and said, “I’ve lived on Yakushima for a long time, but you never really get used to the insects,” which put me at ease and was very comforting. The lobby was spacious and clean, and the Room was also extremely clean with an amazing ocean view. Meals were buffet-style for both breakfast and dinner; in particular, the Margherita pizza and mushroom risotto made to order by the chef were delicious. The bath also had a luxurious ocean view, and the silky-smooth water soaked into my body after all the trekking. This time we stayed only one night, but I’d love to come back and stay a bit longer next time.