Seluruh negara × Penilaian perkhidmatan pelanggan yang tinggi di Hotel·penginapan gaya Jepun - 6Halaman

I drove six hours just to stay here. It was my first time visiting Nagano, so I was worried about arriving safely, but I managed to make it... In the end, this was a wonderful inn in every way. The room was impeccably clean, and the Momoyama-style bath was truly beautiful. I could soak in the hot spring while admiring the breathtaking architecture. The service was excellent as well—my privacy was respected, yet I felt completely at ease throughout my stay. What impressed me most, however, was dinner. The choice of tableware and the beautiful presentation were outstanding. Each dish was served at its best—hot items arrived hot—and everything tasted delicious. I heard the menu changes monthly, and it made me want to come back every month. Even though it’s far away, I will definitely return. Thank you very much for your wonderful hospitality. It turned into a trip I am truly satisfied with.

My husband and I stayed at this Accommodation for one night during a two-day drive from Tokyo to Suwa and Narai-juku. Everyone on the staff was truly kind and attentive, and thanks to their warm hospitality we had a wonderful, enjoyable time. Right by the lakeside, we were able to relax in the open-air bath in our Room and fully enjoy the luxury of free-flowing natural hot spring water. The rooftop infinity bath was also very pleasant. The meals featured locally sourced ingredients, and we enjoyed dishes that felt uniquely Shinshu. There were many tableware items, furnishings, and pieces of furniture that matched my taste. We would love to visit again in a different season. The pass tour visiting four shrines was also excellent.

Although it was my first stay, I was instantly captivated by the beauty of the property and its exceptional cleanliness. The location from our room was perfect, and the in-room hot spring—always ready to use without adding heat or water—was truly soothing. This time I stayed while hosting guests from the United States, and I was deeply impressed by the staff’s hospitality. Even though we arrived late for dinner, they welcomed us warmly without a hint of displeasure. What surprised me even more was that they quickly translated and printed an English menu on the spot. My companion was equally moved. They also kindly accommodated our train schedule by moving breakfast 15 minutes earlier, showing thoughtful flexibility that truly considered our situation. This is a wonderful ryotei that genuinely makes you feel glad you stayed—one you’ll want to brag about. Next time, I will definitely bring my family!

This was my first stay here. I happened to learn about Bansuiro on TV, and I was finally able to stay. At check-in, a staff member prepared matcha for me. It was very delicious. When I went out, just as I was about to put on my shoes, a staff member brought over a chair—I felt the service was truly attentive. The hot spring is an alkaline simple spring that left my skin smooth and felt wonderful. Dinner also reflected the chef’s dedication; it included matsutake mushroom dobin-mushi, which gave a real sense of the season, and everything was delicious. It was very quiet during my stay, and I could relax at ease. I would like to stay again.

This was a wonderful place to stay. First, when I mentioned foods I couldn’t eat at the time of booking, I was surprised to receive an email right away with alternative suggestions. Everyone was very kind. Every meal was truly delicious and beautifully presented, and I was completely satisfied with everything, including the tableware and presentation. The baths were excellent. Including the day-use hot springs in Shibu Onsen, the water quality was wonderful, and I enjoyed soaking many times until it felt like it seeped into my skin. The carbonated spring in the indoor bath was also great. The property was spotless, and both the lounge and baths were always neat and well organized whenever I went. The pillow height and firmness were just right, and I slept very well. Above all, the staff were truly outstanding. They immediately noticed that I had caught a cold and felt chilly, and kindly brought me a lap blanket. They also remembered what we briefly talked about during dinner and even took the time to look things up and share helpful information with me. Thank you very much. From welcome to farewell, I sincerely appreciate everyone’s heartfelt hospitality. I highly recommend this accommodation.

The views, the people, the space, and the food—everything was exceptional. I felt instantly healed rather than gradually. The sunset was beautiful, and every staff member’s hospitality was heartfelt. The cooking that brought out the best in each ingredient was outstanding, as were the delicious broths. Not only dinner but also breakfast was truly elaborate and carefully prepared. I could go on forever, but in short, it was wonderful. Thank you very much.

Thank you from the bottom of my heart. There was only one reason I came to Shirahama: To stay at Kuroshio Sou. When people think of Shirahama, many picture the sea and resorts. But what I found here was Wakayama itself. What moved me most at this Accommodation was not only how outstanding the food was. It was Head Chef Etani’s exceptional skill, and his deep respect for the producers who support every single dish. Fishermen. Farmers. Brewers. Roasters. And the artisans who continue to protect Japan’s fermentation culture. The moment I saw the map of producers introduced alongside the meal, I understood what this Accommodation truly values. Through the cuisine, you encounter not only ingredients, but also the people behind them and Wakayama’s climate and character. I was especially impressed by how delicious the soy sauce and Kinzanji miso were at dinner. When I asked about them, I learned they were from Horigawaya Nomura—a producer with over 350 years of history that still preserves traditional craftsmanship using firewood-heated iron kettles—making both their soy sauce and Kinzanji miso in that way today as well. I had originally planned to visit a different soy sauce brewery, but heavy rain made it impossible. Sometimes, the places you cannot reach end up guiding you to the story you were truly meant to find. For me, Kuroshio Sou was exactly that kind of place. The wonderful Onsen gently healed not only my body, but my mind as well. The quiet comfort throughout the building, Chef Etani’s cuisine, and the hospitality of all staff— together they quietly express this Accommodation’s philosophy in everything it does。 As a former chef from Tasmania, there is something I felt deeply: True hospitality is not just serving delicious food; it is helping guests connect with the people and culture that sustain a place。 I now have one more reason to return to Wakayama。 Thank you again from my heart.

The Room size, facilities and amenities, cleanliness, and the breathtaking ocean view are all flawless. I think it offers far better value for money than staying at a nearby Resort Hotel. However, you may be a bit confused if you arrive expecting a typical Hotel. There is no front desk or management office; instead, it’s an Airbnb-style setup where you enter the PIN sent to you after completing pre-registration. In my case, the registration email ended up in my spam folder, so I didn’t know what to do on site and only figured it out after calling the emergency contact number. I tried to upload the required ID documents for verification, but the connection was poor and it was difficult; in the end, I had to get the PIN by phone in quite a rush. If you complete pre-registration in advance, check-in should be smooth, and from the second stay onward there likely won’t be any issues—but it would be helpful if IKYU clearly noted these differences from a standard Hotel in the Facility description as well. Please also note that there is no elevator. In addition, the entrance floor is made of stepping stones with water around them. It may look stylish, but if you drop your phone or anything similar it’s game over, and it’s inconvenient when carrying heavy luggage—so there seems to be room for improvement.

The first thing you’ll remember after your stay is the exceptional cleanliness—truly the best I’ve experienced. The next is the quantity and quality of the meals: home-style cooking, yet incredibly delicious. I believe all of this comes from the warm, kind-hearted hospitality of the staff, led by the proprietress. She doesn’t speak much, but her words were wonderful. It became a truly memorable trip.

We stayed here for our wedding anniversary. All of the staff were very pleasant, and their warm, gentle, home-like hospitality made our stay truly comfortable and relaxing. The food was also excellent, made with local ingredients, with delicate flavors that seemed to reflect the chef’s personality. They also kindly accommodated a last-minute change to our meal. The wine was delicious as well, and we were told that the tableware was made at a nearby workshop. We would love to visit again. Thank you very much.

We were very satisfied to be able to enjoy a wonderful meal together with our dog. The property is new, and the bedding was very clean. All of the staff were kind to our dog. It is also conveniently located within easy walking distance of Kumoba Pond, so we really enjoyed our morning walk as well. We would like to stay here again.

Once again, we truly enjoyed the delicious meal! Personally, the autumn menu is my favorite. We’re looking forward to our next visit.

Thank you for taking care of us for our one-night, two-day stay. The room was clean, the bath was available anytime, and the staff were always smiling—making it a very comfortable place to be. The room size was more than enough for two people. The meals, made generously with local ingredients, were served properly—hot dishes hot and cold dishes cold—and everything was seasoned in a way that was easy to enjoy. We could really taste the natural flavors of the ingredients, and everything was delicious. It was such a wonderful stay that we keep replaying the memories over and over! My only regret is that I loved the matcha pound cake so much that I meant to buy it as a souvenir, but I completely forgot. This trip to Izumo also celebrated our 12th wedding anniversary, and we would be happy if we have the chance to return again someday.

Thank you again for your wonderful hospitality. We were thrilled to stay for the first time in a Japanese-style room with a jacuzzi, which is usually very hard to secure a Reservation, and my cousin and I were overjoyed. We could also admire the Mid-Autumn full moon through the large open picture window at the front—it was an unforgettable, moving moment. Throughout the property, we were impressed by the thoughtful touches everywhere: simple arrangements of wildflowers and fine pieces on display that we could enjoy as we walked to the restaurant and public bath. The moon-viewing décor in the lobby lounge, as well as the magnificent folding screen and large floral arrangement at the entrance, were all wonderful. Next time, I would love to visit with my husband and family, including my son and his wife. Thank you very much.

Room, bath, amenities, meals, and hospitality—everything was extremely satisfying. My grandchild is still very young, but we would love to visit again when they are older—I’m sure they’ll be delighted. Before that, we’ll be back again as a family (lol).

Just like last time, we had a very comfortable stay. True to the name “Sunset Village,” dinner while watching the stunning sunset—so much like being at an overseas resort—was truly delightful. Our beloved dog, who is like family to us, ran freely around the spacious dog run and relaxed indoors as well; simply watching was soothing. We are very satisfied with the well-maintained facilities and the clean, comfortable environment. If possible, having a standing fan or air circulator would be convenient when we want to cool down on the BBQ terrace or indoors. We would appreciate your consideration. From the large windows and terrace, we could gaze at the huge trees right in front of us, many boats floating on the sea, and the scenery across the water—it’s easy to lose track of time. We’re already looking forward to our next stay. Thank you very much for taking care of us.

The staff were very attentive, and the person who showed us to our Room was kind and considerate, which made our stay wonderful. The bath in the Room was spacious, the view was great, and the meals were delicious and generous in portion size. Everything was excellent, but I’m sorry I wasn’t able to eat the steak. We had such a comfortable and pleasant time that we will definitely return if our schedule allows. Thank you very much.

This was our first trip traveling with our dog. The Room was clean, the amenities were well stocked, and the food was very delicious. The staff were also kind to our dog. We would love to stay again. Thank you very much.

As I’ve gotten older, I’ve been looking for an Accommodation that doesn’t serve meals buffet-style, and we chose Ayameya Ryokan based on its great Reviews. Throughout the property—not only the Room, but also the baths, changing area, and toilets—everything felt impeccably clean. The meals were full of thoughtful touches, such as a creatively arranged chawanmushi and tempura enjoyed with miso. It was quite a generous amount, but it was so delicious that we finished everything. The breakfast rice porridge was also a welcome treat. The Onsen had soft, gentle water, and I was able to soak slowly as if it were a private bath without running into other guests. (The open-air bath felt a little lukewarm for me.) I’d been staying mostly at large Hotels lately, so this time I truly experienced how wonderful a Ryokan can be thanks to the cheerful proprietress and the attentive hospitality of all the staff. It became an unforgettable Onsen trip—simply the best! To the proprietress: please take good care of yourself, and I hope you also get chances to relax and be pampered from time to time.

The warm hospitality and attentive care from all the staff left a strong impression. They kindly answered our questions about the food and the Facility, allowing us to relax and enjoy a comfortable stay. The meals were truly excellent, and I was especially impressed by how delicious the meat dish at dinner was. Thank you for your heartfelt service and delicious food. I would love to visit again.