ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 50หน้า

Unfortunately, it was raining due to a typhoon and the Yoshino River was swollen and muddy, but thanks to the wonderful hospitality at Kazuraya, it became a great memory. Every dinner dish was delicious, and the difference in flavors compared with the Kanto region felt refreshingly new. Dinner portions were quite generous, so I couldn’t finish breakfast—such a shame… The Room was spacious and very clean; it almost felt like a waste for just one night. There’s only a mirror in the wash area, so it was a bit dark and inconvenient for doing makeup. A small handheld makeup mirror or an extra simple mirror would be helpful. There are many stairs and it isn’t barrier-free, so I’d like to visit again while I’m still fit. Overall, I think this is a very comfortable Ryokan!

I chose this Hotel because I thought it was the best option in Ofunato City for my friend’s stay. My friend was very satisfied, so I’m giving it a high rating. Thank you.

Located right in front of Nikko Station, it’s in a great location and convenient for getting anywhere. During your stay, you can enjoy unlimited coffee, black tea, green tea, and more. The kindness of the front desk staff made this a Hotel we’d love to return to.

From the time of my initial inquiry, the staff were extremely courteous and helpful, which allowed me to feel at ease on the day of our stay. The welcome cruising we had been looking forward to was fantastic, and since it was my wife’s birthday, they kindly upgraded our Room as well. We were able to spend a special time in an outstanding location. Thanks to the warm hospitality of all the staff, it became a truly satisfying anniversary. We would love to stay again.

I stayed at Route Inn for the first time. Even though it was a bit late at night, the staff provided pleasant service. The Room and service were excellent! It's not as far from the station as expected, so it's also recommended for those not using a car.

I stayed one night in a non-smoking single Room with No Meals Included. Last time I didn’t have the timing or courage and skipped it, but this time I tried the curry rice. I was so hungry that I even had seconds. It was delicious! The Room was simple, and while the service was also straightforward, it was polite. Considering the price, I’m satisfied. I used it for a solo trip to Akita from Miyagi. The lack of a large public bath for women didn’t particularly bother me. The Room is relaxing and the Hotel feels reassuring, and Yokote is a calm place as well, so I’d like to stay again if I have the chance.

The staff were professional from check-in onward, and they kindly helped when I asked for directions.

Tetsuro Degawa, known for his motorcycle travels, stayed here after being introduced by our sister property, Masco Hotel. That aside, I appreciated the free breakfast, and it was convenient to have a diner nearby where you can also get dinner. The JR railway crossing is close, so you may hear the warning bell sounds—personally, it didn’t bother me.

Upon entering the lobby, we were welcomed by a large aquarium and a spacious lobby, which felt wonderful. I stayed in a universal room with my mother, who has difficulty walking, and she was happy that she could relax and bathe comfortably. The staff were also courteous and attentive, making our stay very pleasant.

This was my second stay this year because I particularly enjoyed the food last time. Originally a bank's retreat, the compact front desk and building layout reflect its history. There is no greeting upon arrival, luggage assistance, or farewell service (you carry your luggage to the third-floor front desk yourself and leave on your own). However, I appreciate the stunning ocean view from the hilltop location and the cozy atmosphere with only 10 rooms. The Onsen features a 78-degree natural hot spring source, with a slightly small but pleasant open-air bath and high-quality massage chairs. This time, I stayed in a Western-style room near the elevator that was added later; it was spacious, clean, and had comfortable beds. The only downside was that the sink and toilet were adjacent without separation—though it did provide an open feel upon reflection. Dinner could only be enjoyed at the restaurant (unlike last time when in-room dining allowed for more relaxation), which was disappointing as wearing loungewear is not permitted—I would have preferred to dine in a relaxed atmosphere in loungewear. Starting February next year, dinner times will shift to two seatings; however, I hope they maintain flexibility like now where you can choose every 30 minutes. The food met expectations—delicious despite not using particularly expensive ingredients—with intricate sauces and beautiful presentation that truly felt like fine cuisine. Breakfast also offered plenty of variety and quality. Before dinner at the lounge, I ordered Royal Milk Tea which was so delicious that I ordered it again in the morning while enjoying an elegant atmosphere with ocean views through large windows. A staff member kindly offered to take my photo during this time while explaining distant scenery details—a friendly gesture that elevated my impression of this accommodation’s overall service level. Its convenient distance from Osaka makes me want to visit again!

The meals were delicious, and the Onsen was wonderful.

This was our family’s first trip to Amakusa, Kumamoto, and we stayed here. We had been looking forward to it even before we arrived, and the Accommodation was even more stylish than we expected—everywhere we went, we could feel the great sense of design. The Room was very clean, and the view from the villa was amazing. There were activities to enjoy both indoors and outdoors, and our child had a wonderful time. We rented a BBQ set, and everything was provided—so it was incredibly convenient to just bring our own ingredients and enjoy. The older male staff member at reception was very friendly and kind, and we also enjoyed hearing various stories from him. Unfortunately he wasn’t there when we checked out, so we couldn’t thank him in person, which was a real shame—but we’d love to make another opportunity to visit Amakusa and stay again. There is nothing around the Accommodation, so it’s very quiet; we could also enjoy a sky full of stars, making for an extremely relaxing time. Since there isn’t anywhere within shopping distance from the Accommodation, it might be even more comfortable if reception offered some snacks or if light meals were available at a café or restaurant—but overall it truly was a completely satisfying stay and an unforgettable place. Thank you very much!

The staff struck just the right balance, and both the meals and the soothing hot spring were wonderful. It was a fantastic free-flowing bath with no chlorine smell. We enjoyed an affordable stay, drank plenty of beer, and were treated to Shuttle Service by car—truly a luxurious time. Thank you very much.

The food was simply outstanding. There were so many dishes that we couldn’t finish them all. The bath is small, but there is also an open-air bath, and everything was clean; it warmed us up nicely. We enjoyed chatting with the proprietress and her daughter, and had a pleasant, comfortable stay. We’re glad we chose Minami Ryokan.

The staff were incredibly kind, and I was truly impressed—I’d give 10 stars if I could. Every staff member showed outstanding hospitality, and I even wondered how they could work so hard. The Room was spotless, the amenities were well stocked, and the view was amazing. Even though it was a short stay, it was one wonderful experience after another. Thank you very much.

We searched for an all-inclusive, ocean-view Hotel with breakfast and dinner buffets and a pool, and stayed here as a family during our summer vacation. The wide variety of all-inclusive options, the breakfast and dinner buffets with live cooking stations, the pool, and the many types of Onsen were all wonderful. We also enjoyed the free soap-making activity with our child. Everyone at the Hotel was truly kind. They always greeted us with smiles and attentive service, never showing any sign of being busy or affected by the heat. We were deeply impressed by their hospitality and were able to relax at a very leisurely pace. Even during the Shuttle Service on our departure day, they saw us off at the bus despite how busy mornings are—we were touched until the very end. We would definitely like to stay again. It was an amazing summer memory for both children and adults—everything was taken care of.

I was a bit worried about traffic when driving during the Obon holiday, but I wanted to explore Nishi-Izu freely for the first time in a while, so I decided to go by car. As a result, we arrived close to 5:00 pm, and it was a shame that things felt a little rushed before dinner starting at 6:00 pm. However, it was truly luxurious and delightful to be able to relax and enjoy the wonderful views at the dining venue—just like from the Room—while still having privacy. The in-Room Onsen bath was amazing. For some reason no insects came near, and I enjoyed it comfortably many times until the next morning. We requested breakfast to start at 8:30 am, but that didn’t mean we slept in—we took over an hour from just after 7:00 am to stroll along the Dogashima promenade right in front of us. It made breakfast taste even better. This location is truly rich. We also really appreciated the 12:00 pm check-out time. If you have to finish breakfast quickly, pack up, tidy the Room, and check out at 10:00 am, it feels like bringing everyday life with you and you can’t fully enjoy your stay. Thanks again for such a luxurious and rich stay.

It had a calm atmosphere, and I was able to relax. Although the building is old, it was kept very clean, and all the staff were very pleasant. The meals were also very delicious, but one personal note: the Noto beef was quite fatty for me, so I couldn’t eat much of it. The Onsen was great as well—this is an Accommodation I’d like to visit again.

We stayed here for our wedding anniversary trip—our first visit to Sanriku since the earthquake. We were excited, wondering what kind of Hotel it would be, and were surprised to learn that members of the Imperial Family have stayed here! There were rows of photos displayed in front of the elevators on the lobby floor. Wondering what our Room would be like, we entered the one assigned to us—and right in front of us was a panoramic view of Jodogahama! We couldn’t help saying to each other, “What a great Room!” After taking in the view, we headed straight to the large public bath. It also had an open-air bath, and we enjoyed a relaxing soak. Since we had time before dinner, we spent it singing karaoke—by then we were nicely hungry. Dinner was a luxurious buffet, featuring live kitchen stations for nigiri sushi and steak—our first time experiencing that. There were also many local dishes, and we ended up far beyond full. We had breakfast early at 6:30: a buffet seafood rice bowl where you can choose your favorite toppings. Although it was unfortunately raining outside, the sea view had an atmospheric beauty like an ink painting. It became a truly memorable anniversary trip. As we left the Hotel, we talked about wanting to come back again for another anniversary in a few years’ time. Finally, thank you so much to all the staff for your wonderful hospitality!

I stayed in a spa and sauna Room. The Hotel itself was very clean—perfect. I was surprised that the bedroom and the sauna/spa Room were separate, but since it’s a Hotel in central Tokyo, I understood that this setup is probably necessary to improve flexibility and occupancy. Because of the extreme heat, the cold bath water was lukewarm, but the staff kindly brought ice to my Room many times, which made my stay very comfortable. I had a truly pleasant stay. I’m very grateful. Of course, I will definitely return.