Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 50Page Number

I traveled to the Agano River specifically for this Accommodation, and it was excellent. The meals were generous in portion and delicious, and the open-air bath felt spacious and was truly wonderful. I would love to stay again when I visit this area. Thank you.

We chose the seasonal activity “YATAI to FARM.” In the morning, we met at the farm, harvested our own vegetables, and the chef grilled them on a teppan right there. They also grilled pork outdoors with 15 different spices. The maitake risotto made with rice grown on-site was outstanding as well. From harvesting vegetables to the meal service, we were truly impressed by the chefs who cooked at a food stall just for us. Although there was occasional light rain, brunch surrounded by nature became an unforgettable memory. Highly recommended!

Located about an hour from Shinjuku and easy to reach, yet once you step inside, a beautiful, nature-filled garden unfolds and makes you forget everyday life in an instant. The Room was also wonderful—said to be a favorite of Hayao Miyazaki—with thoughtful details throughout, from the view from the round in-room bath to the uniquely textured corridors, creating a truly charming atmosphere. From arrival to departure, the staff’s warm hospitality and attentive care made our family feel completely at ease, allowing us to spend a very comfortable and happy time.

Although it was the day before a typhoon, we had a very comfortable stay. The cute duck in the bathroom was very soothing. We would love to stay again.

The location is decent (especially for JR users). The Room feels clean, and the Facility is easy to use. There was no noise from neighboring rooms or above/below, so I slept well. It’s a good Hotel.

I made a Reservation the day before on a whim. I was very satisfied with this rate including breakfast. The Facility is old, but both the Room and the large public bath were well cleaned, and I had a very comfortable stay. Also, the front desk and restaurant staff were very pleasant and wonderful. It’s not flashy, but I think it’s a very good Hotel where you can relax. I’d love to stay again. Thank you very much.

Upon entering the lobby, we were welcomed by a large aquarium and a spacious lobby, which felt wonderful. I stayed in a universal room with my mother, who has difficulty walking, and she was happy that she could relax and bathe comfortably. The staff were also courteous and attentive, making our stay very pleasant.

You can enjoy Hōekisen Onsen, with a 1,300-year history, as 100% free-flowing natural spring water with no added water. As it is a private bath, I was able to relax and soak at my own pace while enjoying the river view. The scenery of the Uregawa River was also wonderful. The Room will be irresistible for anyone who loves traditional old Japanese houses. The meals were Chinese herbal cuisine prepared by a Chinese chef; paired perfectly with herbal liquor and were truly delicious. The chicken breast soup, black-bone chicken soup, and soft-shelled turtle soup were all excellent. I could also use the baths at a nearby sister property; each had great views and was wonderful in its own way. I stayed for two nights, but there are many attractions nearby and I couldn’t see everything, so I’d like to visit again.

This was my second stay this year because I particularly enjoyed the food last time. Originally a bank's retreat, the compact front desk and building layout reflect its history. There is no greeting upon arrival, luggage assistance, or farewell service (you carry your luggage to the third-floor front desk yourself and leave on your own). However, I appreciate the stunning ocean view from the hilltop location and the cozy atmosphere with only 10 rooms. The Onsen features a 78-degree natural hot spring source, with a slightly small but pleasant open-air bath and high-quality massage chairs. This time, I stayed in a Western-style room near the elevator that was added later; it was spacious, clean, and had comfortable beds. The only downside was that the sink and toilet were adjacent without separation—though it did provide an open feel upon reflection. Dinner could only be enjoyed at the restaurant (unlike last time when in-room dining allowed for more relaxation), which was disappointing as wearing loungewear is not permitted—I would have preferred to dine in a relaxed atmosphere in loungewear. Starting February next year, dinner times will shift to two seatings; however, I hope they maintain flexibility like now where you can choose every 30 minutes. The food met expectations—delicious despite not using particularly expensive ingredients—with intricate sauces and beautiful presentation that truly felt like fine cuisine. Breakfast also offered plenty of variety and quality. Before dinner at the lounge, I ordered Royal Milk Tea which was so delicious that I ordered it again in the morning while enjoying an elegant atmosphere with ocean views through large windows. A staff member kindly offered to take my photo during this time while explaining distant scenery details—a friendly gesture that elevated my impression of this accommodation’s overall service level. Its convenient distance from Osaka makes me want to visit again!

We recently stayed with our two dogs for a birthday trip. It was our first time at Regina in Lake Yamanaka, and it turned into a truly enjoyable getaway. All of the staff were very kind and welcoming to our dogs as well. The Room was clean and comfortable, and we had a wonderful stay—if anything, we only wished there had been one more Room. The large public bath was also very relaxing. Dinner was Italian, and every dish was delicious; even the bread was excellent, so we were very satisfied. The restaurant seating was spacious, and having space for our cart was a big help. Since it was a birthday celebration, we received an adorable cake and they even took photos for us—such a lovely memory. It was also our first time using the pool, and it seemed like they had fun (haha). The drink bar in the lobby—especially the coffee and apple cider vinegar drink—was delicious and much appreciated. We would love to visit another Regina property as well. Thank you very much.

This was our second stay. Our previous visit left a strong impression, and we were looking forward to coming back. The owners’ warm hospitality was just as wonderful this time, and we had a very comfortable stay. The Accommodation was kept spotless throughout, making it a relaxing place to be. The meals were excellent, and we especially enjoyed trying ingredients we rarely get to taste, such as wolf eel. This trip was also for a special anniversary, and thanks to your thoughtful kindness, it became a truly memorable stay. Thank you very much. Unfortunately, the weather didn’t allow us to see the starry sky like last time, but every sightseeing spot you recommended was fantastic, and we were able to fully experience the charm of Eastern Hokkaido. When we visit Eastern Hokkaido again, we would love to stay here again.

This was our family’s first trip to Amakusa, Kumamoto, and we stayed here. We had been looking forward to it even before we arrived, and the Accommodation was even more stylish than we expected—everywhere we went, we could feel the great sense of design. The Room was very clean, and the view from the villa was amazing. There were activities to enjoy both indoors and outdoors, and our child had a wonderful time. We rented a BBQ set, and everything was provided—so it was incredibly convenient to just bring our own ingredients and enjoy. The older male staff member at reception was very friendly and kind, and we also enjoyed hearing various stories from him. Unfortunately he wasn’t there when we checked out, so we couldn’t thank him in person, which was a real shame—but we’d love to make another opportunity to visit Amakusa and stay again. There is nothing around the Accommodation, so it’s very quiet; we could also enjoy a sky full of stars, making for an extremely relaxing time. Since there isn’t anywhere within shopping distance from the Accommodation, it might be even more comfortable if reception offered some snacks or if light meals were available at a café or restaurant—but overall it truly was a completely satisfying stay and an unforgettable place. Thank you very much!

It was a truly wonderful Onsen. Not only was the water quality excellent, but with one indoor bath and two open-air baths, I never got tired of soaking no matter how many times I went in. There was also a free beer event, and I was very pleased with this unexpected service. Because a typhoon made landfall on the day of my stay, I couldn’t go out to eat in the Onsen town at night, which was disappointing—but thanks to this service, I was able to enjoy drinks in the lobby instead. The Room was thoroughly cleaned and the entire building was kept spotless, so I rated my overall satisfaction as 5. I would definitely like to stay again (next time for winter skiing...).

The food was simply outstanding. There were so many dishes that we couldn’t finish them all. The bath is small, but there is also an open-air bath, and everything was clean; it warmed us up nicely. We enjoyed chatting with the proprietress and her daughter, and had a pleasant, comfortable stay. We’re glad we chose Minami Ryokan.

Although the weather in Hakone was unsettled, we enjoyed a wonderful stay as always. From our Room with a great view, the drifting clouds and mist felt truly magical. The meals were carefully prepared, beautifully presented, and delicious. Breakfast was also excellent, and we were able to spend an elegant morning while enjoying a mimosa. With outstanding service in a relaxing and refined setting, it was a truly memorable stay. We are already looking forward to our next visit.

My wife and I stayed for two nights over a weekend trip. Unfortunately, it rained, so we couldn’t fully enjoy sightseeing in Kanazawa as planned. However, the time we spent at the Hotel was incredibly comfortable, and thanks to the wonderful lounge and the thoughtful care of all the staff, it turned into a truly satisfying stay. We arrived at the Hotel around noon. Our car was taken care of with valet service, which made it easy for us to head to Omicho Market. We enjoyed rock oysters, Noto beef croquettes, grilled scallop skewers, and more. When we returned to the Hotel around 2:00 p.m., even though it was before check-in time, we were kindly told that our Room was already ready. The Room was spotless and had a calm atmosphere—such a welcome gesture after walking in the rain. What I had been looking forward to most during this stay was the club lounge. We were amazed by how well stocked it was: their famous cakes, sandwiches, a wide selection of drinks, and even Häagen-Dazs ice cream. The evening offerings were also excellent—far beyond what you’d expect from “just a lounge,” and more than enough for us as dinner. We were also excited about breakfast. Although we had to wait a little due to full seating, the food exceeded our expectations. It felt distinctly Kanazawa-like as well, and we were very satisfied. Above all else, what left the strongest impression was the staff’s smiles and hospitality. Throughout our two-night stay, every staff member greeted us with genuine warmth, and their attentive care comforted us again and again. Even when checking out and leaving, there was one last pleasant surprise. When our car was brought to the entrance via valet service, chilled mineral water had been placed in the cup holders. My wife and I were truly touched by such thoughtfulness until the very end. Since we couldn’t do as much sightseeing in Kanazawa due to the rain this time around، our time at this Hotel became an especially memorable part of our trip. When we visit Kanazawa again، we would definitely love to stay here. To all of your staff، thank you very much for an amazing two nights and three days.

The staff service, the comfort of the Room, the high-quality meals, and the convenient location—not too far from the station with a convenience store nearby—always make for a fulfilling holiday. The elevator also shows the next floor it will stop at, offering a small but thoughtful touch.

I stayed here with my partner, and we both had a wonderful time. We were upgraded, which made our stay even more special. The Room felt elegant and substantial, and it was a very comfortable space. Every staff member we interacted with was excellent and truly hospitable. I would definitely like to stay here again when visiting Nagoya. Next time, I’d also like to explore other areas within the Facility.

When visiting Huis Ten Bosch, I stayed at Hotel Nikko Huis Ten Bosch. This time, I booked a Plan that included both the stay and a one-day passport for Huis Ten Bosch, and it cost 26,100 yen for two people in one Room. With the Accommodation located right next to the park and the passport included at this price, it felt like an excellent deal. The Room showed a bit of age in places, but it was well cleaned and very tidy. I had a comfortable stay with nothing in particular to complain about. Breakfast was buffet-style with a wide variety of options and generous portions. They also offered local dishes, which was a nice way to experience Nagasaki flavors. Everything was delicious, and I could eat well from the morning. Another great feature is the large public bath. After walking around Huis Ten Bosch all day, it was relaxing to soak and ease my fatigue. The bath area also had plenty of basic skincare amenities available, which made it convenient to use with almost no need to bring anything. These thoughtful touches left a great impression. Overall, between the great location, good value with the one-day passport included, tasty breakfast, and the large public bath, it was a very satisfying stay. If you want to fully enjoy Huis Ten Bosch, this is a convenient Hotel I would recommend.

We searched for an all-inclusive, ocean-view Hotel with breakfast and dinner buffets and a pool, and stayed here as a family during our summer vacation. The wide variety of all-inclusive options, the breakfast and dinner buffets with live cooking stations, the pool, and the many types of Onsen were all wonderful. We also enjoyed the free soap-making activity with our child. Everyone at the Hotel was truly kind. They always greeted us with smiles and attentive service, never showing any sign of being busy or affected by the heat. We were deeply impressed by their hospitality and were able to relax at a very leisurely pace. Even during the Shuttle Service on our departure day, they saw us off at the bus despite how busy mornings are—we were touched until the very end. We would definitely like to stay again. It was an amazing summer memory for both children and adults—everything was taken care of.