전국 × 고객 서비스 평가가 높은 호텔·료칸 - 50페이지

I forgot an item during my stay, but the hotel staff handled it very kindly and sent it to me with shipping prepaid. Also, since I was traveling with a child, I really appreciated receiving baby body soap and a shampoo set. If I have the opportunity again, I would definitely like to stay here. Thank you very much!

This was my third stay. The Room was very clean. I booked the Hotel’s choice Plan, and they upgraded me to a Premium Single Room, which I was very satisfied with. The TV was very large, and the Room size was also more than satisfactory. The bath area has one large bathtub, a sauna, and a cold bath; compared to Hotels with only unit baths, the level of satisfaction is completely different. I can recommend the breakfast. I don’t think there are many items, but I especially recommend the rice and pork miso soup. The grated yam, egg-over-rice, croissants, and more were all very delicious. If I have another chance to stay in Koshigaya, I will use this Accommodation again.

My wife and I stayed here as a reward after work. Everything was wonderful—the butler service, the food, and the atmosphere. The early evening with a hint of autumn and the refreshing mornings were both amazing. Staying for about two nights would be perfect. Next time, I’d like to try another Room as well. Thank you—my wife was very satisfied too. The meat miso we received was so good we couldn’t stop eating rice.

The location is close to Sarusawa Pond, making it convenient for sightseeing. Naramachi is also nearby, so you can enjoy dining and shopping as well. The Hotel itself is not new, but it has everything you need, and the Room size feels just right. The staff were kind and courteous, and they also helped with recommendations for places to eat. I chose the plan with breakfast included. It was buffet-style, and everything was carefully prepared—delicious and enjoyable. I looked forward to breakfast every morning. I arrived by rental car, but there is no dedicated Hotel parking lot. You can park at a flat rate in the adjacent (Mitsui) coin parking lot, but if it’s full you’ll need to find another option yourself. I spent the mornings exploring within walking distance and drove farther out in the afternoon, then returned in the evening to park again. At that time of day, it seemed like day-trippers were leaving, so it worked out well for me. This is a Hotel I’d like to stay at again when I visit Nara.

The Room allowed smoking, but it was very clean and had no smell at all. There was no noise from outside; the only sound I could hear was the refrigerator motor near the pillow, so I was able to spend my time quietly. If you go by car, the parking lot is spacious, and it is conveniently located right next to a main road. It was excellent.

Although the sky was unfortunately overcast, it was the perfect season to comfortably soak in the lukewarm natural spring water, and it felt wonderful! The meals are delicious and full of healthy options, and combined with the Onsen benefits, I feel better every time I stay. Perhaps because I kept coming back, my frozen shoulder has completely healed! The summer à la carte fried rock oysters were especially delicious—I’d love to have them again next year! This was my first Saturday stay, and I enjoyed listening to a jazz piano performance. It matched beautifully with the mysterious flicker of the bamboo lights in the garden and was incredibly soothing. There were familiar tunes and summer songs, and in the second half they even took requests, so there was a great variety of music and it was truly enjoyable. Ending with “Cradle Song” was also a stylish touch. I’m looking forward to visiting again in autumn.

This was my second stay.\nThe all-you-can-drink alcohol and juices available right after check-in, along with unlimited snacks and sweets, truly make it a paradise for relaxing. Since it’s adults-only, it’s quiet with a great atmosphere. The property was spotless and well maintained, and the meals were delicious.\nI’ll definitely be back again. Thank you very much.

My long-awaited trip to Ibusuki finally came true, and I had the pleasure of staying at Ibusuki Shusuien. Everything was outstanding: the warm and attentive service from the staff, the historic atmosphere of this long-established Ryokan, spotless guest rooms, free-flowing Onsen straight from the source, and delicious meals. (I’ve stayed at a few Hotels on my limited travels, but this became an unforgettable Ryokan for me.) It was so wonderful that I honestly wondered if someone as young as me deserved to stay at such a great Ryokan. My only regret is that I felt unwell during my stay and couldn’t finish my meal. (I truly feel terrible about it...) Please let me make up for it when I stay again...! I’m still savoring the afterglow of what was, even understatedly, an incredible stay—and I feel like other Hotels might pale in comparison (lol). It was truly a luxurious time. If you ever visit Ibusuki, please do yourself a favor and stay here. I’ll say it again: it’s amazing!

Used for one night during a trip around Tohoku. I booked at a great price and honestly didn’t expect much, but the value for money was outstanding—I was truly impressed. The room felt a bit dated, but it was kept very clean and was spacious enough to be comfortable. I also loved the ocean view at sunrise. What really stood out was the buffet. They offered plenty of local specialties such as Morioka reimen, wanko soba, and imoni, and the roast beef was authentic. Not only Japanese dishes but also Western and Chinese options—an incredible variety with so many choices. Lots of desserts too! There was even a chocolate fountain that kids would love, and the fruit quality was excellent. Everything tasted delicious—truly wonderful. The all-you-can-drink alcohol selection was also extensive; it almost made me worry whether they can make a profit with this price for one night with two meals included. Breakfast was just as fantastic. The buffet layout is refined and uncluttered as well. I’ve stayed in many places, but this buffet is better than that of certain members-only resort hotels. It really reminded me that hospitality matters more than facilities. It’s lively with what seem to be repeat guests from nearby prefectures, yet they don’t appear to overbook beyond their capacity—the service is attentive throughout. It’s a shame it’s too far for me to visit often. I’m honestly jealous of those who live nearby. A family trip here would be guaranteed to satisfy everyone.

Stayed as a family of three in a Junior Suite. The Room was spacious and comfortable. Breakfast was also very delicious, and we would like to stay again if we have the opportunity.

My daughter and I took our first trip to Yamaguchi, and with a collaboration event as well, we stayed one night in Hagi. As soon as we arrived, the staff came out to greet us right away, and everyone was so kind and helpful—we are truly grateful. The room was thoroughly cleaned down to every corner and felt very fresh and spotless. The meals were also absolutely delicious. When we asked for directions before heading out sightseeing, they even guided us outside. Thank you to the male staff member for your thoughtful service. We made wonderful memories here. We would love to stay again when we visit Yamaguchi next time.

From parking assistance at check-in through to check-out, the service was exceptionally courteous. The meals were delicious, and the portions were very satisfying. Our child really wanted to play table tennis, and even though we asked outside of regular hours, you kindly opened the Facility for us. We truly appreciate it. Thank you very much.

The Room design—especially the toilet layout and its combination with the washroom—was fantastic and I really loved it. The material of the in-room bath (I forgot the name) was made from very high-quality wood, and the wood fragrance was wonderful. Beer, ice pops, and water were all free, which was excellent service. The large public bath in the main building was also spacious and free to use—overall, it was simply great.

I’ve never liked insects, so I’m not a fan of open-air baths in this season. However, they had taken precautions, so I was able to bathe without stress. I deducted one star because the chlorine smell in the indoor bath bothered me. The food was delicious and almost too much in quantity.

I made a Reservation for a Standard Twin, and they upgraded me to a Superior Twin Room. It was only for one night, but the Room was spacious and clean, and I didn’t want to check out early in the morning. I’d like to stay here again when I have business in Shinjuku. Thank you very much.

This was our first stay as a couple. The Hotel is attached to a golf course and is a little away from central Nasu, but both my wife and I were completely satisfied. We enjoyed the warm hospitality from everyone at the Hotel, wonderful cuisine, a private hot spring source that warmed us through to the core, and spacious, clean Rooms—everything we could have asked for. At departure, clean wipes were prepared for us, and our car windows ended up sparkling. We sincerely thank all of the staff. It has been a while since we experienced such truly professional hospitality—we were genuinely moved. Thank you very much.

I made a Reservation at this Hotel for a concert at Kyocera Dome and stayed here. It was very comfortable, and the location was excellent. There are many stylish cafes and great restaurants nearby, so I really enjoyed it and would like to stay here again. Thank you to all the Hotel staff for your kindness.

We enjoyed our meal in a semi-private dining area and ate to our heart’s content. There aren’t any convenience stores nearby, but there was a small convenience store and a souvenir shop inside the hotel! The open-air bath in the room was amazing, especially when soaking while watching the sunrise. I’d love to come again.

Thank you very much for taking care of us during our 3-day, 2-night stay. We visited to celebrate our 30th wedding anniversary, and thanks to your thoughtful hospitality, we were able to enjoy a relaxing and healing trip. Thank you. At the beach below the Hotel, it was quite windy due to a low-pressure system, but we were still able to snorkel and see some fish. The Room was just the right size, and we could relax comfortably. We also enjoyed the private open-air bath on the 5th floor without worrying about time, which made for a very restful experience. The meals were delicious from the jimami potage onward. Breakfast was also just the right amount and very enjoyable. It felt like there were more Western guests than we expected. We heard that an annex is scheduled to be completed next year, so we are really looking forward to it. We would love to stay with you again next time.

The Accommodation has a nostalgic, retro feel while still being very stylish and lovely. This time we stayed in the “Japanese Twin with Terrace” Room—tatami flooring, low beds, and a deck terrace. What impressed me most was how comfortable the bed was! I was told it’s a Nishikawa Muatsu mattress, and it truly felt amazing—I slept unbelievably well. The pillow was also excellent, and I completely fell in love with the bedding. I’d like to use the same one at home, so I would really appreciate it if you could tell me which type of Muatsu it is. The Onsen was wonderful as well. All three private baths had their own unique charm and were beautiful. The large public bath was also very relaxing—I ended up going in many times during our stay. As soon as you soak in the Onsen, your body warms up right away. The water feels soft, and your skin becomes moisturized and silky smooth. I also loved that bath towels were provided at the baths, so you can always use a clean one. Truly excellent therapeutic bathing. Unfortunately it rained this time—but because of that, we were able to take our time at the Accommodation, soak in the Onsen slowly, and enjoy doing nothing. We chose a Plan with 12:00 checkout, so we didn’t have to rush in the morning and could enjoy the Onsen until the very end. And then—the meals. Absolutely no complaints. Each dish was carefully prepared and beautifully presented. It was a meal where you can truly enjoy every course for what it is. And something I’ll never forget: draft Yebisu beer! After it arrived, the foam gradually rose up into a rich head—it looked delicious even before tasting. And when I tried it… it really was incredible. I honestly thought there aren’t many places where draft beer tastes this good—it moved me. This “Joshu Beef & Gunma’s Blessings / Three Free Private Open-Air Baths / 12:00 Checkout / A Nostalgic Holiday” Plan was absolutely perfect for me. Shima Onsen in the rain is wonderful too. Soak in the Onsen, eat well, drink well—and sleep incredibly well. In this charming retro Accommodation, I had an amazing time that relaxed both my mind and body. All of the staff were pleasant as well, and the overall atmosphere throughout the Accommodation felt very comfortable. We felt great from start to finish during our stay. The Onsen, meals, bedding—and above all else—the warm hospitality from everyone on staff. Everything felt so comfortable that this is an Accommodation I definitely want to stay at again.