전국 × 고객 서비스 평가가 높은 호텔·료칸 - 50페이지

The meals were delicious, and the Onsen was wonderful.

The kids’ meals and amenities were excellent, and the Facility environment was wonderful for keeping children entertained. The kids’ room is open 24 hours, so even children who wake up early and are full of energy could enjoy themselves to the fullest. When our older grandchild fell ill on the second day, you were a tremendous help—preparing gentle-on-the-stomach meals and promptly taking care of the bedding. The adults who enjoy drinks also thoroughly enjoyed the all-inclusive plan. We would love to visit again. Just one request: we would feel safer if an additional lock for access to the open-air bath and footbath area could be installed higher up as well. Our 4-year-old can unlock doors on their own, and we felt anxious about them accidentally stepping out onto the terrace and potentially falling into the river. Thank you for considering this.

This was our family’s first trip to Amakusa, Kumamoto, and we stayed here. We had been looking forward to it even before we arrived, and the Accommodation was even more stylish than we expected—everywhere we went, we could feel the great sense of design. The Room was very clean, and the view from the villa was amazing. There were activities to enjoy both indoors and outdoors, and our child had a wonderful time. We rented a BBQ set, and everything was provided—so it was incredibly convenient to just bring our own ingredients and enjoy. The older male staff member at reception was very friendly and kind, and we also enjoyed hearing various stories from him. Unfortunately he wasn’t there when we checked out, so we couldn’t thank him in person, which was a real shame—but we’d love to make another opportunity to visit Amakusa and stay again. There is nothing around the Accommodation, so it’s very quiet; we could also enjoy a sky full of stars, making for an extremely relaxing time. Since there isn’t anywhere within shopping distance from the Accommodation, it might be even more comfortable if reception offered some snacks or if light meals were available at a café or restaurant—but overall it truly was a completely satisfying stay and an unforgettable place. Thank you very much!

The staff struck just the right balance, and both the meals and the soothing hot spring were wonderful. It was a fantastic free-flowing bath with no chlorine smell. We enjoyed an affordable stay, drank plenty of beer, and were treated to Shuttle Service by car—truly a luxurious time. Thank you very much.

The food was simply outstanding. There were so many dishes that we couldn’t finish them all. The bath is small, but there is also an open-air bath, and everything was clean; it warmed us up nicely. We enjoyed chatting with the proprietress and her daughter, and had a pleasant, comfortable stay. We’re glad we chose Minami Ryokan.

This was my first stay, and it exceeded my expectations—it was a wonderful experience. The Room was spacious and clean, and the food was delicious. The villa pool also made our children very happy. Since the grounds are very large, getting around by cart was convenient. The staff were kind and provided excellent service. I would love to stay here again when I visit Miyakojima!

The staff were incredibly kind, and I was truly impressed—I’d give 10 stars if I could. Every staff member showed outstanding hospitality, and I even wondered how they could work so hard. The Room was spotless, the amenities were well stocked, and the view was amazing. Even though it was a short stay, it was one wonderful experience after another. Thank you very much.

I stayed here with my partner, and we both had a wonderful time. We were upgraded, which made our stay even more special. The Room felt elegant and substantial, and it was a very comfortable space. Every staff member we interacted with was excellent and truly hospitable. I would definitely like to stay here again when visiting Nagoya. Next time, I’d also like to explore other areas within the Facility.

We stayed overnight to visit Huis Ten Bosch. From the morning of check-in, we were able to park our car and have our luggage stored. There was a dedicated gate for Hotel Nikko, and the entrance/exit was close, which was very convenient. In the evening, we returned to our Room once to take a break, then went back to Huis Ten Bosch again. After returning tired after the park closed, the large public bath helped us relax and felt great. Breakfast was also very delicious, just as expected.

We searched for an all-inclusive, ocean-view Hotel with breakfast and dinner buffets and a pool, and stayed here as a family during our summer vacation. The wide variety of all-inclusive options, the breakfast and dinner buffets with live cooking stations, the pool, and the many types of Onsen were all wonderful. We also enjoyed the free soap-making activity with our child. Everyone at the Hotel was truly kind. They always greeted us with smiles and attentive service, never showing any sign of being busy or affected by the heat. We were deeply impressed by their hospitality and were able to relax at a very leisurely pace. Even during the Shuttle Service on our departure day, they saw us off at the bus despite how busy mornings are—we were touched until the very end. We would definitely like to stay again. It was an amazing summer memory for both children and adults—everything was taken care of.

I was a bit worried about traffic when driving during the Obon holiday, but I wanted to explore Nishi-Izu freely for the first time in a while, so I decided to go by car. As a result, we arrived close to 5:00 pm, and it was a shame that things felt a little rushed before dinner starting at 6:00 pm. However, it was truly luxurious and delightful to be able to relax and enjoy the wonderful views at the dining venue—just like from the Room—while still having privacy. The in-Room Onsen bath was amazing. For some reason no insects came near, and I enjoyed it comfortably many times until the next morning. We requested breakfast to start at 8:30 am, but that didn’t mean we slept in—we took over an hour from just after 7:00 am to stroll along the Dogashima promenade right in front of us. It made breakfast taste even better. This location is truly rich. We also really appreciated the 12:00 pm check-out time. If you have to finish breakfast quickly, pack up, tidy the Room, and check out at 10:00 am, it feels like bringing everyday life with you and you can’t fully enjoy your stay. Thanks again for such a luxurious and rich stay.

It had a calm atmosphere, and I was able to relax. Although the building is old, it was kept very clean, and all the staff were very pleasant. The meals were also very delicious, but one personal note: the Noto beef was quite fatty for me, so I couldn’t eat much of it. The Onsen was great as well—this is an Accommodation I’d like to visit again.

We stayed here for our wedding anniversary trip—our first visit to Sanriku since the earthquake. We were excited, wondering what kind of Hotel it would be, and were surprised to learn that members of the Imperial Family have stayed here! There were rows of photos displayed in front of the elevators on the lobby floor. Wondering what our Room would be like, we entered the one assigned to us—and right in front of us was a panoramic view of Jodogahama! We couldn’t help saying to each other, “What a great Room!” After taking in the view, we headed straight to the large public bath. It also had an open-air bath, and we enjoyed a relaxing soak. Since we had time before dinner, we spent it singing karaoke—by then we were nicely hungry. Dinner was a luxurious buffet, featuring live kitchen stations for nigiri sushi and steak—our first time experiencing that. There were also many local dishes, and we ended up far beyond full. We had breakfast early at 6:30: a buffet seafood rice bowl where you can choose your favorite toppings. Although it was unfortunately raining outside, the sea view had an atmospheric beauty like an ink painting. It became a truly memorable anniversary trip. As we left the Hotel, we talked about wanting to come back again for another anniversary in a few years’ time. Finally, thank you so much to all the staff for your wonderful hospitality!

This was our fourth stay, and it never gets old. Every year, we have the best time. The entrance fragrance makes us feel like we’re back home, and the ocean view from the club lounge is breathtaking. The lounge sandwiches are delicious! The dinner-time menu has also been renewed, which made it even more satisfying. We also love how spacious the closet area in the Room is. The pool never feels overly crowded—just right. I’m writing this Review, but honestly, I almost don’t want to tell anyone because we love it so much that we worry it will become even more popular.

I stayed in a spa and sauna Room. The Hotel itself was very clean—perfect. I was surprised that the bedroom and the sauna/spa Room were separate, but since it’s a Hotel in central Tokyo, I understood that this setup is probably necessary to improve flexibility and occupancy. Because of the extreme heat, the cold bath water was lukewarm, but the staff kindly brought ice to my Room many times, which made my stay very comfortable. I had a truly pleasant stay. I’m very grateful. Of course, I will definitely return.

This was my first stay. I found this Hotel online at short notice, but the 12:00 checkout and child-friendly breakfast appealed to me. The room was very clean and offered excellent value for money. The staff were also very kind and helpful. I would like to stay again. Thank you very much.

This stay truly lived up to the word “luxury.” Spreading out before us was an endless ocean and horizon. The night sky viewed while soaking in the open-air bath in our Room was breathtaking; listening to the waves and gazing at the stars made us forget everything about everyday life. Both bathing and dining were completed entirely in the Room, and a wide screen was also installed—so comfortable that we never felt like going out. All of the staff were kind and attentive, making our stay pleasant from start to finish. The smooth drive in a Rolls-Royce convertible was also wonderful. The driver was very kind and even took photos for us, making it a great memory. The lightning show, with its many messages appearing in the night sky, warmed our hearts—it was a fantastic event. Thank you for providing so many memorable experiences. It’s a Hotel we’d love to revisit—and try as a Multiple Night Stay. For anyone who wants to forget daily fatigue and truly relax, this is an Accommodation I wholeheartedly recommend.

From the Room on the 13th floor, I could see Sakurajima. The Room was excellent, and the Onsen was great as well. I checked out before 6:00 due to my schedule, so it was a shame I didn’t have time to try the highly rated breakfast. The staff greeted me with smiles, making for a comfortable stay. It was a great-value Hotel.

I’d been looking forward to my trip to Kanazawa, but just before arrival the weather turned terrible—torrential rain and even lightning. I remembered how close it is to the station, so I left my luggage before check-in and went out exploring. On the way back, I stored my bags again and enjoyed shopping for souvenirs hands-free, then had lunch and tea and made the most of Kanazawa. I’d like to stay here again on my next trip. So grateful for the great location near the station!

The breakfast featured an abundance of Miyagi’s local specialties. Unfortunately, I couldn’t try everything, but everything I did have was truly delicious. Seafood, zunda, Sendai chili oil, a miso soup tasting, sweets—it's rare to see such an extensive lineup. I stayed for only one night due to work, but it was so good that I’d consider staying two nights just to enjoy the breakfast.