ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 17หน้า

I stayed here with my husband and our dog. The owner is a true dog lover, and our dog was able to relax and feel at ease. The Accommodation was very clean, thoroughly well maintained down to every corner, which made our stay very comfortable. And most of all, the bath was a wonderful surprise! The open-air bath was fantastic. Since we were the only guests this time, we could enjoy it at our preferred times and soak in peace—it felt like a real luxury. Dinner was Italian cuisine: appetizers, two pasta dishes, Nasu beef, and dessert. Everything was truly delicious. For breakfast we could choose between pizza muffins and French toast, but we wanted both so we ordered both and shared. The French toast in particular was outstanding! We had a relaxing and enjoyable time with our dog, making it a very satisfying one-night trip. We would love to visit again.

Despite being located in a lively part of town, the property felt like a different world—wrapped in serene tranquility. The cool breeze drifting through the reed doors and the pleasantly textured ajiro weaving, which I experienced for the first time, deeply moved me as part of Japan’s beautiful “summer setting.” Listening to the gentle sound of the shishi-odoshi echoing through the impeccably kept garden and spending time in the dignified tea room were truly luxurious moments that soothed my soul. The food and drinks were also exceptional—everything felt wonderfully satisfying to all five senses. Thank you sincerely for your thoughtful touches throughout. It became a wonderful summer memory, and my first visit back to Kyoto in a while was made even more special.

It’s a 1 hour 45 minute trip from the station, and since you can’t miss the one bus, getting there is a bit nerve-racking.\nBut the hot springs are excellent, the food is excellent—everything is top-notch!\nThere are five private baths where you can enjoy free-flowing alkaline simple sulfur Onsen that feels like a beauty serum.\nAnd the cuisine is incredible. Using Shizuoka-certified ingredients, the pairings and cooking methods are creatively arranged, with great care taken so you can enjoy the presentation and textures as well.\nThere are also several carefully selected types of sake to match the dishes—fine dining and Onsen indulgence in the middle of the mountains!\nThank you very much.

The property, amenities, and hospitality were all excellent, and we happened to be able to watch fireflies as well, making our stay extremely satisfying.

Thank you very much—I’m truly grateful for such a wonderful trip experience. I had errands in Hita City (where record-high temperatures have been continuing), so I stayed overnight in Yufuin as well. It was intensely hot that day too، but from evening through night Yufuin felt like another world—so cool that air conditioning didn’t seem necessary. While winters are certainly very cold، I never expected Yufuin to be this cool in summer، so it turned out to be a happy surprise. The Onsen temperature was perfect—even in summer—for soaking slowly，and all my fatigue disappeared. In the morning，with Mt．Yufu right ahead of me，surrounded by birdsong，I enjoyed an unhurried soak. It was amazingly cool even then. As described，the shower does take a little time before hot water comes out. If set to mist mode，it stays cold. There are two private family baths، but one was under adjustment and unavailable، so I deducted one star. In-room drinks were available freely. Daifuku were prepared according to our party size؛ since they were cream-based، those who don’t like creamy sweets didn’t eat them. A more classic type of sweet might suit everyone better—but I personally enjoyed them. Dinner started with eel shabu-shabu before the main Wagyu steak course. I felt slightly uneasy at first—but it turned out absolutely superb!! It was part of the July menu (Fumizuki)، and I'd love to have it again. The plump texture and deliciousness clearly came from careful preparation. The soup after drawing flavor from the broth became wonderfully rich؛ I asked for refills many times。 They offered zosui (rice porridge)，but we chose to enjoy it as soup instead。 Then beautifully glossy white rice arrived—and turning that into porridge would have been such a waste，so I'm glad we kept them separate。 All other dishes also left my family—usually quite strict with reviews—very satisfied。 We could bring our dog without any hesitation۔ There is also a dog run that's just right for small dogs，and ours looked delighted running around。 Even though we'd stayed years ago ،they remembered that our dog hadn't finished his meal then ،and had eaten half at dinner و half at breakfast—which made us feel reassured۔ Service-wise ،there wasn't even once when something felt off۔ Although our interaction time wasn't long ，they took great care of us۔ Thank you again for everything۔ I hope we can return throughout different seasons۔

This was my first time staying here. The Hotel’s private beach was right in front of us, so we could start enjoying it from the morning. We stayed for two nights, and since we could make restaurant reservations and choose where to dine, we were able to relax and enjoy our meals. The food was delicious, and our child was very happy as well. The summer festival event was also wonderful. We even got to see the Awa Odori dance, and it made for a fantastic summer vacation. It was very convenient that there were places at the beach to rinse swimsuits and a spin dryer, but I think it would be even better if there were a route to the first-floor bath where you could rinse off sand from the beach or pool and enter directly in swimwear. If the drink selection at the evening family buffet included a few more options such as local sake, adults might be able to enjoy it even more.

We stayed at Tamayura this time, and the spacious open-air bath attached to our Room and the overall atmosphere were outstanding. In addition, the private open-air bath “Sora” was wonderful, allowing us to enjoy a truly relaxing time as a couple. Dinner was delicious, and the attendant (Ms. K) who took care of us provided excellent explanations of each dish and impeccable timing with the service. Even at departure the next day, Ms. K kindly came all the way to our car to see us off—perfect hospitality from start to finish. My wife is already saying she wants to stay again, so we’ve placed it at the very top of our list of Accommodations we want to revisit as a couple.

The Room was very clean, and we were able to relax comfortably. The Facility was well stocked with amenities and drinks, and they promptly arranged a taxi for us, making our stay very comfortable. Thank you very much.

Following our stay at Shogetsu in Gero, we booked Umi no Shogetsu for our wedding anniversary trip. Both are located on a hill, and the view from the lobby was breathtaking. Binoculars were also provided in the Room. Every dish was delicious. What truly surprised us was receiving spiny lobster sashimi as a celebratory treat—we never expected that. The meat was wonderfully firm and had an exceptional flavor. We also enjoyed comparing Hida beef and Chita beef, not just seafood. For those who still wanted more at the end of the meal, both rice and soba were available, so we were fully satisfied with both quality and quantity. Even if you can’t finish your rice, they will make it into onigiri for a late-night snack. Breakfast also offered a wide variety of items, including five kinds of dried fish that you can enjoy in small portions. If I could make one request, it would be perfect if the drinks in the refrigerator were complimentary. Recently, many Accommodations with an in-room bath offer free drinks in the fridge. That said, all staff members were kind and welcoming with warm smiles, and the Room was spacious. Having ReFa shower fixtures and a ReFa hair dryer was also a big plus. Next time, we would love to stay in one of the single-story Rooms.

This Hotel is perfect in every way—from the Room size and hospitality to all services and cleanliness. It was the best Hotel I have ever stayed at. I felt the price could easily be twice as high. Above all, it was calm and relaxing, with only Japanese adults staying there, which helped me truly unwind. I would love to visit again.

The front desk staff welcomed us kindly, and we enjoyed the delicious welcome drink. The amenities were well stocked with a variety of teas, and we were happy to find face masks as well. The Room was clean, and the bathroom facilities were very comfortable. We would like to stay again. Thank you very much.

This is a relaxing Accommodation. The staff always welcome us warmly. There are also several international staff members, and I’m impressed by how well they speak Japanese. I hope they keep up the great work. The food is delicious, and no matter how many times I have it, I never get tired of it. This time, I tried the Western-style breakfast for the first time, and it was quite good. I will visit again. Thank you very much.

Our annual Okinawa trip! This year, it was a girls’ trip for two. We usually stay in the north, but this time we decided to do some sightseeing mainly in the south of the main island. I had wanted to stay here for a long time, and my wish finally came true. Although it’s centrally located, once inside the Hotel we could truly feel a calm, spacious atmosphere. The hospitality was also outstanding. I had made a Reservation for a spa treatment from 3:00 PM, but there was an accident on a nearby road and we couldn’t move for almost an hour, so we ended up arriving at 4:00 PM. Even though I contacted them in advance, they welcomed us with such warm and gentle care. The spa staff were also incredibly kind and accommodating. They even helped us set up our navigation despite how busy it was, and thanks to everyone’s support we had a truly comfortable stay. Thank you very much.

I was able to relax on the sofa while enjoying the view of Oshima from the Room. There was a massage chair in the Room, which was great for easing my swollen legs after being stuck in traffic. Oshima could also be seen from the open-air bath in the Room, and since it was a private open-air bath attached to the Room, I was able to soak in the Onsen at my leisure. Dinner and breakfast were delicious. The simmered kinmedai (splendid alfonsino) was especially well-seasoned and very enjoyable. I will stay again, and I look forward to visiting you.

I came here with a friend to relax and unwind in the natural hot spring water. This time we chose a more budget-friendly stay, so we skipped dinner. The Facility has a traditional Japanese design with great atmosphere, and it was truly calming. The hallways are covered with tatami mats, so it felt nice to walk around barefoot. The bath was incredibly relaxing—excellent. I was also able to fully unwind in the lobby. The onsen eggs were delicious, and breakfast was great as well. The Room had beds, so I could relax comfortably. One thing I didn’t expect was how few places there are to eat around the Accommodation. Many restaurants were closed on their regular days off, so finding somewhere for dinner took some effort. Also, when I misplaced something, their courteous support really helped. Every staff member greeted us with a smile and spoke politely—perfect service overall. Highly recommended.

Although I have stayed at many Hotels and Ryokans in Japan and abroad, there are surprisingly few Hotels that I can look back on later and truly feel were a great stay. This time, however, even after more than a month, the wonderful afterglow of the trip still remains. The Room, restaurant, and pool were all impeccably maintained, with thoughtful attention evident everywhere—nothing felt lacking or excessive. A major reason was also the excellent hospitality from the female staff member who welcomed us from check-in. I was also happy that there were no guests being loud or disruptive, and I am truly grateful to have found a Hotel I can return to with a smile and say, “I’m home!”

Thank you very much for your hospitality. Your attentive service and the tea in your lovely garden were wonderful. The Onsen was also very relaxing. We were able to use the private family bath as well, and had a truly restful stay. I caused you trouble due to my misunderstanding, but I really appreciated how kindly and properly you handled it. Being right next to the Adachi Museum of Art also allowed us to enjoy the museum at a leisurely pace. We would love to visit again.

Even though my Reservation was made on the day of arrival, everything went smoothly when I arrived—your service was truly excellent, and I’m very grateful. The well-stocked welcome drinks and the thoroughly cleaned Room made my stay extremely comfortable. Breakfast also had a great variety, and I was very satisfied. Considering the price, both the facilities and service were outstanding in every way. This is my No. 1 Business Hotel of the year. Thank you very much.

The Facility in the guest room was excellent, the meals were very delicious, and above all, the service provided by the staff was outstanding, creating a very comfortable atmosphere. I would love to visit again. Thank you very much.

I stayed here for the first time because I’d heard the breakfast was delicious! There’s a large public bath, the Room bath is spacious, and of course the breakfast was great. It was a bit disappointing that the Room refrigerator didn’t have a freezing function, but they were able to provide ice the next day, which really helped. I also regret that I couldn’t make it in time for the curry served from the evening. I’d like to stay here again if I’m in the area.