ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 142หน้า

Thank you very much for everything. We chose this place for a one-night stay with our dogs as the top priority, and it turned out to be the best night we’ve ever had anywhere. We were told at check-in that there tend to be a lot of stink bugs this season, so we were prepared, but we only saw two or three. The dog run was spacious and our dogs had a great time. However, since it was artificial turf, the areas between their paw pads became very red after we got home, and we disinfected them for about two days. The facilities were well equipped and the room was clean—this is definitely a place we’d like to stay again.

I had a very comfortable stay for 3 nights and 4 days. It was close to the station, and the Room and large public bath were clean. The toilet and washbasin area were separate, and the pajamas were the type with pants. I could feel thoughtful attention to detail everywhere. Thank you very much.

Once again, I stayed here to attend Takako Okamura’s concert at Clara Hall. The location is excellent, so I’ve been staying here for the past few years whenever there’s a concert. If there is another concert next year, I would love to stay here again.

This was my first stay, and the hotel’s convenient location near the station, the late-night curry, and the excellent breakfast were especially appreciated for a business trip. It’s also close to Nakasu’s yatai food stalls and Tenjin, making it easy to get a feel for the local atmosphere—great for conversation topics during business meetings.

I stayed here again for the first time in 15 years. When staying in Kuju, this Accommodation is definitely the right choice. I was satisfied with everything—the views, the open-air bath, the service, and the meals. One small thing: the faucet at the Room sink was a bit too short and slightly inconvenient to use (haha). I made wonderful memories.

Dinner was excellent. It was very delicious. The escargot baked in puff pastry was especially outstanding. I’d love to stay again!

Even though we arrived earlier than scheduled, the staff welcomed us with a smile, which was very helpful. There were only enough in-room amenities for one person, so we went to the front desk to request more, and they responded promptly. The room was clean and we were able to relax comfortably. Breakfast was scheduled in time slots to avoid crowding, so we could eat without congestion. The selection of side dishes was limited, but everything was delicious. We also appreciated that waffles were freshly baked and prepared for us.

Dressed up with my sister and cousin, the three of us are enjoying a stylish lounge staycation. This is our return visit to RIHGA Royal Hotel. The afternoon tea and buffet in the lounge were delicious, and we were able to relax and truly enjoy our stay. The staff’s hospitality is always wonderful—thank you as always. We’ll definitely be back.

The price is reasonable, yet the meals are excellent. I love the fig wine compote—it makes me happy to see this season come around again. I stay here 6–7 times a year; it’s my favorite Accommodation. The sauna is wonderful—I go in and out and spend about an hour there. The bath temperature suits me perfectly. I’ll be staying again at the end of this month. Highly recommended.

I have visited Ikaho several times for Onsen-hopping, and this time I stayed at Kishigon, which I had wanted to try for a while.\n\nI really enjoyed visiting the three different baths. In particular, Gonzaemon-no-Yu had a wonderful atmosphere and became my favorite.\n\nWhen I visited Ikaho last time, I stayed at another Onsen Accommodation with the same Golden Hot Spring water, but it was disappointingly lukewarm, so I was a bit worried. However, at Kishigon the temperature was just right for me and it was excellent.\n\nThe view from the Room was great as well. At the post-bath lounge area (available only during certain hours), we could enjoy alcoholic drinks, and in the lounge we could have coffee.\n\nSince the stone steps are right in front of the Accommodation, it was easy to take a stroll after check-in or after dinner.\n\nOverall, it was great value—there were so many things to enjoy at a reasonable price.

Thank you very much for your kind hospitality. The pleasant service from the staff, the open-air bath in the large public bath, and the Onsen in our Room were all very satisfying. If we have another chance, my husband and I would love to try the French cuisine next time. However, we were disappointed that the toilet in our Room did not flush well. Thank you very much.

Thank you for preparing a spacious Room on the top floor; the view was very soothing. It was less than a 10-minute walk to Susukino, and walking from Susukino to Sapporo Station via the underground passage, we arrived in no time. Above all, the Room was quiet and we were able to relax without stress, so we were very satisfied—and we used the massage chair many times. The parking staff were also kind. Breakfast was decent. The menu was well laid out within that space with good traffic flow. We would love to stay with you again when we visit Sapporo.

I’ve stayed here so many times that I’ve lost count, but this time I visited with my parents for my birthday trip. No matter when I come, the food is always satisfying, the Room is wonderful, and the Onsen leaves your skin silky smooth—nothing to complain about. Also, the light snacks in the annex lounge are exquisite, which makes me want to stay here again. They even celebrated my birthday, and it was a fantastic trip right to the end. This is an Accommodation that never disappoints no matter how many times I visit, so I’d like to keep coming back. Thank you for a wonderful trip!

Having stayed at Intergate Hiroshima before and knowing the lounge’s wide range of services, I decided to make a Reservation in Kyoto. Choosing the attractive breakfast plan naturally increased the price, but thanks to IKYU.com’s system that lets you use Earn Points right away, it ended up being cheaper than anywhere else. I was also surprised by how many points were awarded. On the day, I enjoyed coffee, sweets, wine, and ochazuke; the large public bath was very relaxing. The next morning brought smoothies and a delicious breakfast buffet. I was able to take my time exploring Kyoto and also enjoy a relaxing staycation.

As last year, we stayed for two nights in a Junior Suite to celebrate our grandchild’s birthday. The forecast was wrong, and the sun came out all three days, so we were able to fully enjoy Iritahama Beach and the pool instead of Nabeta. The staff’s consistently warm hospitality made our stay even more wonderful. Breakfast was great, but on the second day some items changed, and our grandchild was disappointed that their favorite shigure-ni from the previous day was no longer available, so I rated it 4. We’re looking forward to visiting again next year. They say they’d like to stay three nights next time.

This was our first stay, and it was a wonderful place—thank you so much! Everyone who assisted us was very kind and welcoming, and we felt truly comfortable. The Room had been beautifully renovated, and the bath was very relaxing. Dinner featured excellent ingredients and seasoning in every dish, and breakfast offered a wide variety that we really enjoyed (including the Oiri soft-serve!).

We had a wonderful time as a family. Thank you very much. We had stayed in Shima Onsen before, but this time we did a lot of research and chose Shima Tamura, which has both a Hotel and a Ryokan. There were so many baths that I wondered if we could possibly try them all, and it was exciting. Each one had its own character—such as a bath with the lovely scent of hinoki cypress and another where you can see a waterfall—and we truly enjoyed them. There was also a mixed-gender bath that I wanted to try, but you have to be completely nude in the changing area, so my family stopped me and I ended up being the only one who couldn’t bathe… I regretted not bringing a swimsuit. What also made me think, “If only I were really male…” were “Iraka-no-Yu” and “Mori no Kodama” on the 3rd floor by the river. Of course I couldn’t go in, but the men’s baths felt brighter and more open. From an opening above the women’s bath at “Iraka-no-Yu,” you can clearly see into the men’s bath! The rectangular hinoki pouring-bath (like a small rectangular hinoki tub) was wonderful as well. My husband said, “Iraka-no-Yu was my favorite!” The women’s bath was a bit dark, and it was disappointing that the hinoki pouring-bath (like a rectangular hinoki tub) had its lid on and couldn’t be used. At “Mori no Kodama,” the men’s bath is on the first floor with an unobstructed view of the waterfall right in front of you, while the women’s bath is on the second floor so it feels like viewing it from above. I wondered if rotating access might work… Of course, since “Mori no Kodama” on the men’s side can be seen from parts of the women’s side, I understand there may be difficulties—but if possible, I would have loved for women to enjoy that view up close too. We chose our Room in Suiryokan. It was spacious enough for our family to relax comfortably. Although we expected an older Accommodation, everything was very clean and well maintained, which made us happy. Often when an Onsen Accommodation has great baths, we end up disappointed with the Room—but at Tamura we could truly unwind. However, it was very disappointing that one of our Room bath towels smelled like cigarettes. Since I have asthma and am sensitive to cigarette odors, I left it in our Onsen basket (sorry). We used our own hand towel and bath towel instead. Other than that, everything was truly excellent. All staff members were kind and friendly, cheerful yet polite. Most of all—and this made us especially happy—even though we hadn’t mentioned my husband’s birthday anywhere beforehand, one of your dining staff thoughtfully arranged flowers in his sake cupware and offered heartfelt congratulations “from the proprietress,” doing everything she could to celebrate him. Thank you again very much. We would love to stay again many times in the future.

The sashimi set dinner featured local vegetables, and the sashimi was very fresh and delicious. The other dishes were also excellent, and we were very satisfied. The staff were kind, courteous, and attentive, making this a wonderful Accommodation. We would love to stay again. Thank you very much.

I stayed at Dormy Inn Aomori on a solo trip. I often use a Business Hotel when traveling alone, but this Hotel was far too wonderful to be called just a Business Hotel. First, the breakfast: a buffet with many local dishes—I ended up eating more than I should in the morning. Next, the baths: the water was very pleasant, and there is also an open-air bath and a sauna. I was disappointed to see a foreign parent and child soaking and throwing towels in the tub, but aside from that I could relax at ease. It was also fun to enjoy the complimentary ice cream while looking at the night view after bathing, and the late-night soba service was great as well. With smaller noodles and a light broth, even an elderly woman like me could enjoy it. It’s about a 7-minute walk from Aomori Station. The route is straight so it’s easy not to get lost, and it was convenient that there is an airport bus stop right in front of the Hotel. The male front desk staff were also very kind. Overall I was extremely satisfied except for a faint smell of cigarette smoke in my Room. I will definitely visit again. Thank you very much.

This was a Hotel I’d wanted to stay at for a long time, and it was exactly as I’d hoped—the open-air barrel bath on the top floor and the terrace at night were amazing. I arrived late for breakfast and was told once that the scrambled eggs were sold out, but they quickly made more and brought them to me. Parking was also free for 24 hours per night, making it a great Hotel I’d truly like to stay at again. The only disappointment was that there was some dust left under the window when I opened the blinds. Still, all of the staff were kind, which made my stay even better.