전국 × 고객 서비스 평가가 높은 호텔·료칸 - 142페이지

It was my first stay in a while, and the ocean view from the Room and the perfectly comfortable temperature of the bath in the Room soothed my tired body. I also appreciated that extra bath towels were provided in the Room. The luxurious, carefully prepared dishes—featuring Japanese spider crab and fresh seafood—were as delicious as ever, and we enjoyed plenty at both breakfast and dinner. Thank you for kindly accommodating our request for a birthday cake for our child. I’m also interested in your other renovated Rooms, so we’ll be back again.

It was a very convenient location—just steps from Kitahama Station, and you can even walk to Umeda if you take your time exploring the Nakanoshima museums and library along the way. The ceiling-mounted shower was comfortable and convenient since it leaves both hands free. Having bottled water available in the lobby was also very helpful. Thanks to the luggage storage before check-in and after check-out, we were able to fully enjoy three days in Osaka.

Thank you for welcoming us with such warm hospitality! We booked a Room with an open-air bath, and it felt more open than we expected, which made us a bit nervous, so we used it early in the morning and at night when it seemed like no one would be around. The meals were also delicious, and we were very satisfied! We ate so much we could barely move.

This was our family’s first trip to Sendai. It was also our first time staying here, and it had a charm that felt different from international hotel chains. The staff were extremely courteous, which made us feel at ease throughout our stay. Our child is no longer an infant, but we were impressed that the baby food service was properly divided into stages. If I come to Sendai again for work, I would like to stay here again.

The large public bath and complimentary late-night soba are always a highlight. We were very satisfied! We’ve made another reservation, and we look forward to staying with you again.

We stayed for a Multiple Night Stay on August 9 and 10. Both dinner and breakfast were delicious with just the right portions. The peaceful riverside view from our Room was so relaxing that we spent a long time enjoying it with our dog. The in-room Onsen bath was also spacious and very comfortable. The Room amenities were well equipped, so we could relax without any stress during our Multiple Night Stay. Most of the staff were from overseas, but their service was excellent, and their dedicated hospitality was truly outstanding.

The inn has a distinctive design, with no TV in the room and rather dim lighting... It allowed us to enjoy a different pace of time than usual. We booked dinner separately, and the food was incredibly delicious. The timing and pacing of each course were perfect, and we truly enjoyed everything—from the dishes to the presentation. It’s an inn that made us want to stay again in a different room. I think it is well worth choosing for both the stay and the cuisine. The calm hospitality and service also left a lasting impression. It was time spent enjoying peace and quiet.

This Hotel offers outstanding staff service.

The building is spread out horizontally, so depending on where your Room is located, it can be quite a walk to the restaurant, baths, and lobby. Other than that, there were no particular issues or complaints. It was a truly wonderful Accommodation. Although the large public bath is not an Onsen, it offers three different water temperatures (high/medium/low) and water types, plus a carbonated bath. Other guests also mentioned that it might be more effective than some Onsen. The restaurant (buffet-style) had a wide variety of dishes, and the staff were excellent—one thoughtful touch was that they even informed us that ice cream could be taken back to our Room. I believe drinks inside the facility were reasonably priced as well—for example, a 350 ml can of beer was 350 yen. The souvenir shop opens from 7:30 a.m. It has a great selection, and you can probably find most things you need there.

This is my third Gate Hotel, following Yokohama and Fukuoka. Although it should be the same, it felt a little different—in a good way. The Room was chic, very comfortable, and truly relaxing. The view from the large window at the back was wonderful, with an exceptional sense of openness. The location is very convenient: just a short walk from Sapporo Station and about 15 minutes on foot to Susukino. For breakfast on both days I chose the Japanese set, and I was very satisfied with both the taste and quality. When I visit Sapporo again, this will definitely become my go-to Hotel. I’m also planning to stay at The Gate Hotel Tokyo Ginza in November, so I’m already looking forward to comparing them.

What stood out most during this stay was the French cuisine at the restaurant “BLUNO.” It was truly delicious. Each dish was prepared with great care, and I enjoyed everything to the very end—not only for its beautiful presentation, but also because you could really taste the quality of the ingredients. Rather than just “Hotel food,” it made me think, “I want to stay here again just to eat this French cuisine.” It greatly increased my overall satisfaction with this stay. The Hotel itself was clean and comfortable, with a calm atmosphere. For bathing, you use the adjacent spa Facility. The water temperature was pleasantly lukewarm for a long soak, but I prefer hotter baths, so that part was a little disappointing. Even so, it was still a highly satisfying stay overall. In particular, I would love to enjoy BLUNO’s dishes again.

The location is just a short walk from JR Otsuka Station, with plenty of restaurants and shopping nearby—it was such a great area that I regretted not having more time. Also, buses starting from the station’s south exit make it easy to reach subway stations such as Otsuka and Myogadani, which is very convenient when visiting the University of Tsukuba, Chuo University, or Ochanomizu University in Myogadani. There were several buses each hour. The Room and the large public bath were both very clean. In addition, security cards were required not only for the Room but also for the elevators and the large public bath, so even as a solo female traveler over 60, I felt safe and comfortable. I also truly appreciate your kind help with my lost item. Just one thing: I prefer tea, but since I assumed it would be provided and didn’t bring any, I was a little disappointed. Other than that, everything was excellent. Thank you very much for your hospitality.

I stayed here for a fan trip. It was my first time traveling for an event and I was worried because I didn’t know the area, but the hotel was very close to the nearest station and easy to find. Getting around was convenient, there was also a convenience store nearby, and although it was a single Room, it was clean, more spacious than I expected, and comfortable. If I had to mention something, there wasn’t a mirror at the desk—only one in the bathroom and a full-length mirror near the entrance door—so it was inconvenient for doing makeup. Also, the pillow felt thinner and firmer than expected, so I would have preferred a slightly fuller pillow. If possible, I’d be happy if you could install a makeup mirror on the wall by the desk or make one available to borrow. Other than that, including the service, I was satisfied and would like to stay again.

The Room, bath, and bedding were all clean, and everything was comfortable—I was very satisfied. The large public bath also had many different types of baths, which I really enjoyed. The lukewarm bath felt great, the sauna was hot, and it helped me recover from fatigue. There were many great points, but the breakfast was especially delicious—I was truly impressed. The seasoning of each dish, the portion sizes, and the freshness were at a level you rarely come across. I’d love to have it again. Thank you to everyone in the kitchen and restaurant. When I visit Matsuyama again, I will definitely stay here. Thank you for taking such good care of me!

It was one of the best services I have ever received during my stays. I had a wonderful time. Thank you very much.

This was my third trip to Miyakojima, but my first time staying overnight here. The building feels a bit dated, as it was built during the bubble era, but it was very well cleaned and felt spotless. One thing I noticed was that the hallway was very hot—probably to save electricity. Being able to take a shower after check-out was extremely helpful, and the staff were great at that time as well. You can see the sunset and even catch a bit of the sunrise—amazing. When I come back to Miyakojima, I will definitely stay here again.

We stayed for two nights and had a wonderful time. In addition to the Onsen, we were soothed by two different types of baths. During the day, we enjoyed soba in Tsumagoi Highlands and made the most of our trip from Shiga Highlands to Yamba Dam. The proprietress kindly shared tips on how to enjoy Yubatake and suggested nearby scenic drives, which helped us have a truly fulfilling holiday. We also thoroughly enjoyed the TsuruTaro Art Museum on site. Everything was perfect, and we were completely satisfied.

I stayed in a smoking room and was very satisfied! I’d love to stay again!

This was my first stay in a year, and it was clean and comfortable. The temperature of the large public bath was just right for me. I fell asleep after coming back from drinks and missed the late-night soba, but it’s close to the shopping street with restaurants, and there’s a convenience store right in front, so it’s very convenient. In Abashiri, this would be my only choice personally.

There are two APA Hotels near Fukushima Station, and I chose this Hotel because it has a large public bath. The downtown area is on the East Exit side, but I used a major family restaurant on the West Exit side and did not find it inconvenient (there is also an underground passage to the East Exit). I also could not hear any train noise and had a comfortable stay.