Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 142Page Number

Very convenient location near Nagasaki Station. The Room was spacious with well-equipped amenities, and the staff were all very kind and attentive. However, there are two downsides: the water pressure in the bathroom is weak, making it difficult to wash, and the laundry is located on a floor with a smoking room, where the hallway has a strong smell of tobacco, which is unpleasant.

I stayed here for my first visit to Ikebukuro to see a performance at the Tokyo Metropolitan Theatre. I was pleasantly surprised by how impressive the Hotel was. They also upgraded my Room, so I had a very comfortable stay. My suitcase was brought up to the Room as well, and the service truly felt first-class. I heard the dining is very popular, so next time I’d like to try the restaurant too.

Thank you as always. The bed is made up crisply with clean linens, so I can sleep soundly every time. There are also two types of pillows, so I can arrange them however I like and stay comfortable. The mattress suits my preferences, and I’m truly grateful to be able to sleep deeply in this bed and recover from work fatigue. Even in the hot summer, I can stay comfortable by fine-tuning the air conditioner temperature. I look forward to staying again. (Lately, it’s a shame that I’ve been booking No Meals Included and haven’t been able to have breakfast...)

This was my first stay at Fufu Kawaguchiko, and my fifth Fufu property overall. The meals were exceptionally delicious. The large public bath and sauna were also wonderfully relaxing. Since there is a garden, I thought it would be even better if there were an open-air bath. At other Fufu properties there was complimentary lounge drinks, so I was disappointed that this was not available here.

It was a very convenient location—just steps from Kitahama Station, and you can even walk to Umeda if you take your time exploring the Nakanoshima museums and library along the way. The ceiling-mounted shower was comfortable and convenient since it leaves both hands free. Having bottled water available in the lobby was also very helpful. Thanks to the luggage storage before check-in and after check-out, we were able to fully enjoy three days in Osaka.

Thank you for welcoming us with such warm hospitality! We booked a Room with an open-air bath, and it felt more open than we expected, which made us a bit nervous, so we used it early in the morning and at night when it seemed like no one would be around. The meals were also delicious, and we were very satisfied! We ate so much we could barely move.

This was our family’s first trip to Sendai. It was also our first time staying here, and it had a charm that felt different from international hotel chains. The staff were extremely courteous, which made us feel at ease throughout our stay. Our child is no longer an infant, but we were impressed that the baby food service was properly divided into stages. If I come to Sendai again for work, I would like to stay here again.

The Room felt very clean and featured calm tones with a Scandinavian-style yellow accent, making it easy to truly relax. The shower and hair dryer were the latest ReFa models. I stayed alone, but the bed was spacious and the pillows were fluffy—I slept soundly. Because the bed takes up much of the space, there’s little room beyond a table and mini sofa, so opening a large suitcase was only really possible near the entrance door, which was a bit challenging—but overall I was very satisfied. The elevator only operates when you hold up your key card, which also felt reassuring from a security standpoint.

The large public bath and complimentary late-night soba are always a highlight. We were very satisfied! We’ve made another reservation, and we look forward to staying with you again.

We stayed for our wedding anniversary with a Plan where we went fishing and the head chef prepared the fish we caught. We had such a wonderful time, and it was an Accommodation that made us truly glad we chose it for our anniversary. First, the atmosphere of the Room was fantastic, and it was lovely that you can see the ocean from every Room. It felt great to relax while gazing out at the sea from our Room. While fishing, we caught a fairly large fish that we both said might be a conger eel. We never expected it to be pike conger, so we were surprised when we found out later (laugh). If you bring the fish you catch back to the Accommodation by the designated time, the head chef will turn it into one dish for dinner. This time, our pike conger was served as a dish layering zucchini tempura and pike conger tempura, with ume plum paste and salt on the side. The flesh was incredibly fluffy and delicious. I think what makes this Plan special is being able to have “the fish we caught ourselves turned into such a wonderful dish.” It also became an unexpected travel memory. For dinner, I had mentioned in advance that I’m not good with raw fish, so they cooked mine through. They prepared it in ways that suited each type of fish—grilled or lightly seared—so I could enjoy everything deliciously. What left an especially strong impression was how attentive the staff were. They cleared away an egg-and-soy dipping sauce that came with sashimi once, but later my husband and I mentioned that since there would be udon at the end after Matsusaka beef shabu-shabu, “We should have kept that egg-and-soy sauce.” Then they brought us a fresh serving of egg-and-soy sauce, which made us very happy. It felt like they even noticed our small conversation; not only was the food excellent, but their thoughtfulness really stood out. During our stay there was also a group visiting from overseas, but because dining areas were separated, it never felt noisy and we could enjoy our meal at ease. The baths were also very spacious and well equipped—sauna; open-air bath; cold bath; jacuzzi; standing bath; and more. It was so nice that we wanted to go in again and again during our stay. The Room, cuisine, baths—and above all the considerate care from everyone on staff—were all completely satisfying. It became a wonderful stay worthy of our wedding anniversary. This is an Accommodation where we’d love to stay again for another special occasion.

We stayed for a Multiple Night Stay on August 9 and 10. Both dinner and breakfast were delicious with just the right portions. The peaceful riverside view from our Room was so relaxing that we spent a long time enjoying it with our dog. The in-room Onsen bath was also spacious and very comfortable. The Room amenities were well equipped, so we could relax without any stress during our Multiple Night Stay. Most of the staff were from overseas, but their service was excellent, and their dedicated hospitality was truly outstanding.

We stayed for one night with three people. In addition to the three beds, there was a table and chairs, and we were able to open two suitcases on the floor. It was also nice that the toilet and washbasin area were separate. The hair dryer in the Room was a Dyson. Unfortunately, the springs in the extra sofa bed were so painful even just sitting on it that it was hard to sleep. Also, one of the chairs was wobbly and unusable. If the sofa bed and chair are replaced, it would be perfect. My family said that when the public bath is crowded, the changing area is small and difficult to use. I used it comfortably when it wasn’t busy. It would be nice if we could check how crowded it is from the Room.

This Hotel offers outstanding staff service.

The building is spread out horizontally, so depending on where your Room is located, it can be quite a walk to the restaurant, baths, and lobby. Other than that, there were no particular issues or complaints. It was a truly wonderful Accommodation. Although the large public bath is not an Onsen, it offers three different water temperatures (high/medium/low) and water types, plus a carbonated bath. Other guests also mentioned that it might be more effective than some Onsen. The restaurant (buffet-style) had a wide variety of dishes, and the staff were excellent—one thoughtful touch was that they even informed us that ice cream could be taken back to our Room. I believe drinks inside the facility were reasonably priced as well—for example, a 350 ml can of beer was 350 yen. The souvenir shop opens from 7:30 a.m. It has a great selection, and you can probably find most things you need there.

What stood out most during this stay was the French cuisine at the restaurant “BLUNO.” It was truly delicious. Each dish was prepared with great care, and I enjoyed everything to the very end—not only for its beautiful presentation, but also because you could really taste the quality of the ingredients. Rather than just “Hotel food,” it made me think, “I want to stay here again just to eat this French cuisine.” It greatly increased my overall satisfaction with this stay. The Hotel itself was clean and comfortable, with a calm atmosphere. For bathing, you use the adjacent spa Facility. The water temperature was pleasantly lukewarm for a long soak, but I prefer hotter baths, so that part was a little disappointing. Even so, it was still a highly satisfying stay overall. In particular, I would love to enjoy BLUNO’s dishes again.

The location is just a short walk from JR Otsuka Station, with plenty of restaurants and shopping nearby—it was such a great area that I regretted not having more time. Also, buses starting from the station’s south exit make it easy to reach subway stations such as Otsuka and Myogadani, which is very convenient when visiting the University of Tsukuba, Chuo University, or Ochanomizu University in Myogadani. There were several buses each hour. The Room and the large public bath were both very clean. In addition, security cards were required not only for the Room but also for the elevators and the large public bath, so even as a solo female traveler over 60, I felt safe and comfortable. I also truly appreciate your kind help with my lost item. Just one thing: I prefer tea, but since I assumed it would be provided and didn’t bring any, I was a little disappointed. Other than that, everything was excellent. Thank you very much for your hospitality.

The Room, bath, and bedding were all clean, and everything was comfortable—I was very satisfied. The large public bath also had many different types of baths, which I really enjoyed. The lukewarm bath felt great, the sauna was hot, and it helped me recover from fatigue. There were many great points, but the breakfast was especially delicious—I was truly impressed. The seasoning of each dish, the portion sizes, and the freshness were at a level you rarely come across. I’d love to have it again. Thank you to everyone in the kitchen and restaurant. When I visit Matsuyama again, I will definitely stay here. Thank you for taking such good care of me!

One minute from Musashi-Shinjo Station? I’ve stayed here many times. When I stayed in March this year, breakfast was included. It didn’t used to be, so I was happy! I stayed in March, May, and September. Just staying overnight is enough—the room is perfectly adequate. They also provide a variety of amenities such as coffee, which is very helpful. I look forward to staying again!

The building, Rooms, and all shared areas are stylish and spotless. The services and meals are excellent. There is nothing around the Hotel, so I was able to relax quietly in the in-room Onsen.

I stayed at a Hotel near Sendai Port to catch the ferry to Nagoya. It’s a typical Business Hotel, but the Room was very clean, and I was glad there was a large public bath. For women, you receive a key at the front desk to use the bath, which felt reassuring since I’ve stayed at a Hotel before where a man mistakenly entered the women’s bath. I didn’t use the in-room bath, but it was very clean and spacious enough. I added breakfast after arrival and enjoyed it. The price was reasonable and very helpful.