รีวิวและความประทับใจจากผู้เข้าพักที่ First Hotel Kanazawa

การตอบกลับจากสิ่งอำนวยความสะดวก

Thank you very much for staying with us. We also sincerely appreciate your valuable feedback. Your comments provide our staff with important insights and motivation, and we will take them seriously as lessons for the future. We are truly sorry that the Room did not meet your expectations. On the day of your stay, we assigned you a 19 m² Room. As it features a separate bathroom layout, it may have felt smaller than expected. We also apologize for the inconvenience regarding parking. We are currently in negotiations to partner with private parking lots; however, to be honest, we do not yet have a clear outlook. For guests arriving by car, we direct them to nearby coin-operated parking lots with maximum daily rates, but unfortunately we are unable to accept Reservations or hold spaces at this time. We will continue searching without giving up. Thank you as well for your kind words about breakfast. As it is not served buffet-style, the number of meals we can provide is limited, and we apologize for any inconvenience this may cause. We are currently considering increasing availability and shortening the Reservation deadline. We will continue to listen sincerely to our guests’ feedback and strive to welcome you in an even more comfortable environment. Thank you again for staying with us. All of our staff look forward to welcoming you back. General Manager First Hotel Kanazawa