รีวิวและความประทับใจจากผู้เข้าพักที่ Kinugawa Onsen Asaya

(จังหวัดโทะจิกิ/คินุกาวะ) [ทั้งหมด 192 ห้อง]
คะแนนรวม
4.65
ยอดเยี่ยม (608)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.64
  • สิ่งอำนวยความสะดวก
    4.67
  • การบริการลูกค้า
    4.64
  • อาหาร
    4.63
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.68
  • ความพึงพอใจ
    4.64
  • 5.00
    ミヤペイ
    วันที่โพสต์: 3/10/2026

    The wide variety of dishes was very satisfying. The ice cream, in particular, was excellent.

  • 5.00
    シャドウにゃんぱいあ
    วันที่โพสต์: 1/10/2026

    I stayed here for my birthday.

    We stayed in a top-floor room. This hotel truly takes care of everything. Even though it was raining, we enjoyed the open-air bath with a sky-high view, the large public bath, and the in-room hot spring. The variety at the dinner buffet was unlike anything I’ve ever seen. The made-to-order Mont Blanc prepared in the morning was delicious too. The staff were very courteous. The amenities were also exceptionally well stocked, and I debated buying the hot-spring-made cosmetics at the gift shop but decided against it—however, they were so good that I ended up ordering them online. It’s a hotel where one night just isn’t enough. I’d love to book again for my birthday next year! We’ll be back.

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  • 4.83
    黒レク
    วันที่โพสต์: 28/9/2026

    We stayed to celebra...

    We stayed to celebrate my wife’s birthday. The buffet was delicious, with a wide variety of dishes—we were very satisfied. We’d love to visit again.

  • 5.00
    さぬきうどん太郎
    วันที่โพสต์: 27/9/2026

    For relaxation and rejuvenation

    We stayed during Silver Week. The Facilities, amenities, meals, service, and Onsen were all outstanding. The food was truly delicious. My husband and I stayed together, and he said the sound of the river and the natural setting of Kinugawa were so soothing that he felt ready to work hard again after the holiday. On our 1-night, 2-day trip, we visited Nikko Edo Wonderland and Tobu World Square on day 1, then went to the Kinutateiwa Suspension Bridge before staying at Asaya. On day 2, we were warmly seen off by the staff and drove around Irohazaka, Kegon Falls, Lake Chuzenji, Nikko Futarasan Shrine Chugu Shrine (Chugu-shi), and Ashio Copper Mine. Asaya is also at a perfect distance from central Tokyo, and being able to visit so many famous spots made this an amazing trip. We used the open-air bath in the sky around 11 p.m., and it was spacious and relaxing. It blended beautifully with the scenery outside—helping us forget everyday life—and left our skin silky smooth. It was a little chilly outside, but there were showers as well as shampoo/conditioner and a hair dryer, so we didn’t get cold afterward. This is an Accommodation we definitely want to return to.

  • 2.00
    ゲスト
    วันที่โพสต์: 27/9/2026

    Massage

    I was looking forward to an in-house massage, but same-day Reservations closed around 6:00 p.m., so I was unable to use the service. I asked the front desk about arranging an external provider, but was told it wasn’t possible. For an Onsen Accommodation, is it acceptable that guests cannot receive a massage? On a separate note, during breakfast a staff member dropped a bowl on the floor near me and then pulled it closer with their foot before picking it up. I had been very excited to stay at this highly rated Accommodation, but I experienced several unpleasant moments and left feeling deeply disappointed. I apologize for the blunt wording, but I am truly let down.

  • 5.00
    スピカ77
    วันที่โพสต์: 24/9/2026

    Fully satisfied

    This Hotel is perfect for relieving everyday stress. Löyly sessions are available for both men and women. It’s an Accommodation where you can truly recover and recharge. You’ll want to visit at least once a year. The rooftop open-air bath is simply outstanding.

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  • 5.00
    晴れやか
    วันที่โพสต์: 22/9/2026

    The staff were very ...

    The staff were very kind and provided pleasant service. The open-air observation bath was amazing. Every dish at the buffet was delicious. I will definitely stay here again.

  • 4.83
    チュラ沖縄
    วันที่โพสต์: 17/9/2026

    I’m satisfied.

    A Multiple Night Stay at Asaya, which I’d been curious about for a long time The rooftop open-air observation bath was wonderfully relaxing, with a view of the mountains right in front of me. After the Onsen, it was also great to spend time at the arcade and listen to the pipe organ. Both breakfast and dinner offered a wide variety of delicious dishes. In particular, the classic nikujaga stood out—the potatoes were fluffy and tender, fully infused with flavor, and truly memorable. Of course, I recommend the other dishes as well. The Room we used this time was a bit small, so next time I’d like to stay in a Room with an open-air bath.

  • 5.00
    dottie dot
    วันที่โพสต์: 17/9/2026

    It was comfortable.

    We stayed for two nights and three days with my mother. Since walking is difficult for her, we made a few requests, and the staff responded warmly and thoughtfully. As it was also her birthday month, we received a celebratory message and a pair of chopsticks. The Room was spacious, quiet, and comfortable, and the lounge was very convenient. From check-in to check-out, there was nothing that made us think “I wish it had been like this,” and we were able to relax at our own pace. Their attentiveness was impressive—they even offered birthday-month wishes to my mother at check-out. It made us want to return, so we have already made a Reservation for late autumn. We’re looking forward to it.

  • 4.83
    みどふぁそ
    วันที่โพสต์: 14/9/2026

    Family Trip

    Stayed as a family of five. Both the Room and the entire Accommodation were very clean, and we felt comfortable throughout our stay. All the staff were friendly and pleasant. The amenities were well stocked, and the Häagen-Dazs at the dinner buffet was a big hit.

  • 4.83
    blueblue74
    วันที่โพสต์: 13/9/2026

    I was very satisfied.

    I stayed one night in the Japanese-style Room with Beds in Building No. 8 (Japanese-style room). The Room was clean, and the Kinugawa River flowed right below, offering a wonderful view. The bed Room was well soundproofed, so it was easy to sleep. Dinner was served in a private dining room, and we enjoyed a very delicious course meal. The breakfast buffet also had a wide variety of items, with plenty of desserts—I ended up completely full from the morning. As for the baths, the rooftop open-air bath felt amazing, and I could have stayed in it forever. The bath in Building No. 8 also had a refined atmosphere and was lovely. However, the other large public bath was fairly ordinary. Still, the shampoo bar and the selection of hair dryers from various brands were excellent. Although it’s a large Facility, everything felt clean throughout. Also, all of the staff were young and provided great service—it made for a very pleasant stay. There was a big difference compared with the long-established Hotel staff where I stayed the next day. I would definitely like to return if I have another chance.

  • 5.00
    tkamiy
    วันที่โพสต์: 12/9/2026

    A flawless Hotel with nothing to complain about.

    I requested caregiving equipment, and it was installed perfectly, which was a great help. The staff were polite, provided clear explanations, and were very attentive. The Hotel is luxurious, and the guest rooms are beautiful and spotless. There is a wide variety of meals; they look gorgeous and taste great. In any case, it was a wonderful Hotel. I would like to visit again.

  • 4.00
    eemmuu
    วันที่โพสต์: 12/9/2026

    Well-equipped bathrooms

    We enjoyed the variety of baths—it was a lot of fun.

  • 2.17
    オババ
    วันที่โพสต์: 9/9/2026

    A very large Hotel

    No service was provided.

  • 4.83
    赤浦
    วันที่โพสต์: 21/8/2026

    An Accommodation You’ll Want to Visit Again

    This was my first stay, and I was very satisfied. The buffet offered a wide variety of dishes with excellent quality, and I appreciated how promptly empty plates were cleared away. There were several ice machines with water dispensers, and the Room also had a pitcher for cold water, so it was nice to relax in the Room and rehydrate after a bath. Overall, it’s a great Accommodation with a strong sense of cleanliness and hospitality.

  • 4.67
    edamame.1122
    วันที่โพสต์: 20/8/2026

    Best value for money

    Totally understand why everyone recommends this Hotel!! I was blown away the moment I walked in. The Room and the bath were both great!! I’d been looking forward to the buffet, but there was so much I wanted to try—it was a struggle lol The breakfast buffet the next morning was amazing too lol The only downside was that the view from the Room had a lot of abandoned buildings, and it got so dark at night that it felt a bit scary…

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  • 5.00
    ゲスト
    วันที่โพสต์: 12/8/2026

    An Unforgettable Stay

    Your luggage can be loaded onto a cart and taken to your Room, and the staff will collect the cart afterward. There were welcome snacks in the lobby, and a free 24-hour drink server as well. The starry sky seen from the open-air bath at night was amazing. The large public bath has several showers with different types of showerheads. The locker area in the bath was always spotless. The Room was also clean, and there were so many kinds of delicious dishes that I couldn’t finish them all—just looking at them was exciting. At night there was a bingo event, plus a small library, game corner, karaoke, etc.—there are plenty of Facilities to enjoy inside the Hotel. Please also try the crossword puzzle in your Room. There are escalators from the 6F lobby up to the 8th floor. I have stayed here several times before, and I was very satisfied again this time. I would like to stay again. Thank you very much.

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  • 5.00
    にのおばさん
    วันที่โพสต์: 24/7/2026

    Wonderful

    Amid the Ryokan in Kinugawa Onsen that seem to be declining, your continued efforts are truly wonderful. We were completely satisfied with everything. My 90-year-old mother was also delighted with the in-room bath.

  • 3.83
    ココルる
    วันที่โพสต์: 22/7/2026

    Just as described in the Review

    I’d been wanting to stay here because of its great reputation. The bath and the meals were very satisfying, and the front desk responded quickly. Since we chose a Japanese-style Room, it felt a bit dated. Next time, I’ll choose a Room with beds.

  • 5.00
    月の碧
    วันที่โพสต์: 22/7/2026

    A Moment of Bliss

    I visited with my husband for a belated wedding anniversary. The welcome at the entrance by so many staff members was amazing—I was truly surprised. The grand lobby was wonderful, filled with the sound of a pipe organ and an indescribable atmosphere, and the classical furnishings were beautiful as well. We stayed in Building No. 8 in a Japanese-style room with beds. It was incredibly spacious, with a stunning view and the soothing sound of the river flowing below. There was also a TV in the bedroom. The vanity area was large, and even the private bath had Onsen water—pure luxury. The rooftop garden bath was beyond amazing, and all of the other baths were excellent too. Watching trains go by while soaking, seeing birds of prey spread their wings across the sky, and taking in the mountain range—it all felt mystical. I wanted to stay forever... Dinner was served in a semi-private room (almost completely private—and very spacious), and it was an outstanding kaiseki meal with incredible attention to detail worthy of a traditional restaurant. At the end, we even received an anniversary gift from the proprietress—it meant so much to us, and we are truly grateful. Breakfast was also delicious—especially the dashimaki tamago; I became a big fan. Each dish was beautifully crafted and tasted wonderful as well. We will definitely return—this became a truly special memory for us. Thank you very much. P.S. 1: The Asaya manju were unbelievably delicious—I made Reservations for four boxes, and everyone loved them. P.S. 2: The lounge was also fantastic—stylish interior design with wonderful craftsmanship; the sweets were delicious, and they even prepared matcha for us. The manju served with it were Asaya manju as well—an Accommodation that showed heartfelt care in every detail. I would like to order Asaya manju again.

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  • 4.67
    めたろ
    วันที่โพสต์: 21/7/2026

    It was an unforgettable trip.

    I stayed at Asaya Hotel on a mother–daughter trip with my mother in her 70s. In short, we had a dreamlike, wonderfully comfortable time. ■Facility The signature atrium design and crystal elevator were so stunning I could have watched them forever. From the moment you step inside, you feel transported into an extraordinary world. ■Room Because we prioritized dining and Onsen, we chose the most affordable Plan: a twin Room in Shuhokan. It does have a business-hotel vibe, but honestly… there were so many services we wanted to enjoy—baths, massages, meals, and more—that the Room was basically just for sleeping. We were happy to choose the best-value Plan. ■Dining The famously lavish buffet exceeded our expectations at both dinner and breakfast. Every dish was high quality, and we also enjoyed unique options like hot pot and live-kitchen pasta. And the watermelon and melon were delicious… My elderly mother enjoyed her meals as well. At dinner time, seating for guests with small children was gently zoned apart from other areas, which felt very considerate. Even as two adults traveling together, we could relax comfortably. ■Onsen We tried all three large public baths, but the top-floor open-air bath was especially wonderful. The boat-shaped open-air bath—made using a boat once used for Kinugawa river rafting—was highly entertaining and felt like something truly “only at Asaya.” We were also surprised to find premium amenities: hair dryers from ReFa and Dyson, plus shower heads like Mirable and ReFa! ■Other services Unusually for this kind of Hotel, massages were reasonably priced, so I booked without hesitation. 5,000 yen for 40 minutes was very affordable—and it felt amazing. It’s wonderful that everything can be done within the Accommodation for a treat-yourself trip. ■Request This may be an odd request (sorry!), but I’d love to see “Asaya original goods” at the souvenir shop beyond edible items… Since this is such a well-known Accommodation, staying at Asaya itself becomes a lasting memory—and I wished there were keepsakes like handkerchiefs, keychains, bookmarks or stickers that I could take home^^ ■Finally At checkout I accidentally put on someone else’s shoes; one of your male staff members ran to swap them out for me right away. I’m truly grateful—thank you so much! Sorry for the trouble!

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  • 4.00
    Kegon
    วันที่โพสต์: 19/7/2026

    A bit disappointing.

    The food was nicely seasoned. What was disappointing was the limited selection of welcome drinks and the lack of a coin laundry.

  • 3.00
    Q太郎777
    วันที่โพสต์: 13/7/2026

    It wasn’t as good as I expected.

    Although the property has been renovated and is generally clean, I still felt the age of the Facility. The buffet venue was very small, and once we entered it was extremely crowded, making it impossible to pick up food smoothly—it was awful. The live kitchen was especially bad; it took about 10 minutes just to get spaghetti. With only 90 minutes, having to wait 10 minutes just to get what you want leaves you with no time. The food itself was good, but overall it was more disappointing than anything else.

  • 5.00
    HKしまひろ
    วันที่โพสต์: 11/7/2026

    Highly satisfied

    I made a Reservation because the Reviews were great, and I’d been looking forward to it ever since. Not only was the staff’s service excellent, but the Room was clean. The facilities were as well. What I was most excited about was the food—the buffet! I’ve traveled a lot and tried many buffets, but this one had a wide variety of dishes and everything was delicious. There were so many things I wanted to eat, but I couldn’t finish them all. If I have the chance, I’d definitely like to stay again.

  • 5.00
    富士+
    วันที่โพสต์: 25/6/2026

    It was very good.

    The staff were very helpful from the time of the Reservation. The shower and hair dryer in the bath were high quality, and the entire Hotel was well cleaned, making our stay very comfortable. The meals were, of course, delicious.

  • 5.00
    ms!
    วันที่โพสต์: 24/6/2026

    We had a wonderful stay.

    It was a luxurious Ryokan, and the staff were very attentive. The meals were buffet-style, with a wide variety of high-quality dishes—everything we tried was excellent. We would love to stay again. Thank you very much.

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  • 5.00
    鮎の子
    วันที่โพสต์: 11/6/2026

    It was amazing!!!!! ← Number of stars

    Just as the reviews said, all the staff were smiling and very kind, and we had a truly comfortable stay. If I had to mention anything that stood out, it was that I didn’t realize at first that the tissues at the sink also serve as hand towels (soft paper towels?), so I was confused because there didn’t seem to be any towels. Also, when we were first shown to our Room, we were told, “There is no escalator, so please use the elevator.” Since there had been guidance about an escalator at check-in, we thought that was strange and searched with three people—and there actually was an escalator! One thing I would have liked to know before staying is that there is no cleansing oil in the Room—it was available at the washing area in the large public bath (the guest room does have toner and serum). The girls’ get-together Plan included a colorful yukata and a hot stone spa session, and both were fantastic! After hearing about it, my daughter wants to go too, so I’d love to visit again in a different season. We were completely satisfied with everything—the meals, the large public bath, and the Room (including the floor cushions and futon). (I didn’t notice at first that you can adjust pillow height… once I lowered it midway through my stay it became much more comfortable.) It had been a while since I stayed at a large-scale Ryokan, but it was extremely comfortable. Thank you very much!

  • 4.67
    すた丼!
    วันที่โพสต์: 8/6/2026

    It was an amazing experience.

    [Private Dining] Enjoy seasonal kaiseki cuisine — I stayed in the Yusaka Corner (Non-Smoking), Annex No. 8 with a bed. The private dining room was spacious, and the food was exceptionally delicious. After dinner, we went to the teahouse (izakaya) Kinu no Kura and enjoyed some drinks. They have a wide selection of sake and shochu brands, including rare options. Perhaps because many guests choose the buffet, everyone seemed full, so this place was almost empty. This time it cost just under JPY 50,000 per person, and I felt it offered excellent value for money with a very high level of satisfaction. One downside: the changing area at the open-air bath on the 13th floor had an odor like a gym locker room, which was disappointing. Still, overall it was a great experience, and I’d like to stay again next time.

  • 4.00
    たけたやん
    วันที่โพสต์: 2/6/2026

    A bit disappointing.

    There was long hair on the floor in the toilet and washroom, which made the place feel unclean. I stayed in Building No. 8; although I could use the lounge, once again I ended up only having drinks. Both dinner and breakfast were worse than before in quality and taste, and the crab was far too salty to eat. Even though this Accommodation costs more than nearby hotels, it used to feel worth it—but this time I felt a lower-priced Hotel very close by that I have stayed at before offered higher satisfaction. Considering the price, Room, service, and meals overall, a popular nearby Hotel where I stayed recently was much better. I was finally able to make a Reservation for Building No. 8 with an open-air bath and went looking forward to it, but I was very disappointed.

  • 5.00
    .....さ
    วันที่โพสต์: 24/5/2026

    This was a Hotel I h...

    This was a Hotel I had always wanted to stay at. It was my first time staying here and I was excited; the food was delicious, and the service was attentive and wonderful! The woman who assisted us at dinner kindly explained each dish while guiding us to our table. I will definitely stay here again!

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