Gensen Itto Iwate Shizukuishi

It was a truly wonderful Hotel. The hot water was excellent, and I was very satisfied. One suggestion: it would be helpful to have a trash bin in the washing area of the bath. It was difficult to store amenities such as razors and toothbrushes. I would appreciate it if this could be improved. Also, I think the shop’s selection could be a bit more extensive. I would have been happy if there were some light snacks in the free drink corner.

This was my first trip to Iwate Prefecture. It’s far from home, so I hesitated a bit, but since I could use a municipal Discount Coupon, I decided to book—and I’m glad I did.I had seen a Review saying check-in took a long time, but for me it was around 3:50 p.m. on a weekday and everything went smoothly with no issues.The Room was new and impeccably clean.It was a Room with a semi-open-air bath, and I really appreciated having two bath mats and two thick bath towels per person.The tuna carving show was fun, and the food was delicious.What impressed me most was the excellent service.I wish I could give six stars!From the Shuttle Service driver from Morioka Station to the dining staff—everyone was polite and kind.The temperature of the open-air bath in my Room felt a little cool late at night, so at 5:00 a.m. I called the front desk even though I felt bad about it.They came to my Room right away without showing any displeasure and adjusted the temperature for me.They were so pleasant that it left me feeling warmly cared for, and it really stayed with me.The reason I rated “Guest room & amenities” as 4 is that there were no towels in the toilet area of the Room,and there were no shower caps or hair ties.For women who take multiple baths, these are essential, so please consider providing them.I’m truly glad we made the trip.Even my usually critical husband praised both the meals and how comfortable the Room was.Thank you very much for your hospitality and for giving us such wonderful memories.I would definitely like to stay again.