Mercure Urabandai Resort & Spa

This was our first time staying here on a summer vacation trip to Fukushima. Thanks to the clear, concise explanations and easy-to-follow guidance inside the Facility, we were able to move around smoothly throughout our stay.The afternoon lounge offers light bites for adults and snacks for children, making it perfect for a short break.The Onsen lounge had peach leaf tea that seemed great for hydration, Aizu rice tea, and warm amazake as well. While the kids relaxed in the hammock, adults could truly unwind too.We were surprised by the wide selection of alcohol in the evening lounge. And every snack was delicious!Many of our favorites were also available at the shop on the first floor, which was another nice touch.Not only the front desk staff, but also those handling cleaning and restocking in the Onsen lounge were very kind and pleasant.We would love to stay here again when we travel to Fukushima.

This was the best value for money of any Hotel I’ve stayed at.It’s the perfect Accommodation for anyone who loves alcohol.Because it was so inexpensive, I went in with no expectations at all—but it was so good that I almost felt guilty about what I paid.As soon as we arrived, we headed straight to the lounge and enjoyed beer, sparkling wine, and more. Drinks were all-you-can-drink during dinner as well, and after the meal we went back to the lounge for unlimited drinks again.Even at breakfast we had beer and sparkling wine, and my friends who love drinking couldn’t believe a place like this exists.I wasn’t expecting much from the food either, but there were local Fukushima items as well as dishes from around the world—and everything was delicious.The lounge snacks changed depending on the time of day. There weren’t a huge number of options, but there was a good balance of sweet and savory.The baths were properly cleaned, and we could relax in them both morning and night. The water left our skin feeling silky-smooth, and the outdoor bath had beautiful greenery. I’m sure it would be wonderful during autumn foliage season too.In our Room, the futons were already laid out from the start, which was convenient. However, the tatami in our Room felt a bit old. When I peeked into other Rooms on our way out, they had green tatami mats—so perhaps they’re gradually updating them.Since we basically only returned to the Room to sleep anyway, it didn’t bother us much.One thing that did bother me in the Room was that there were no slippers for using the toilet. There were four women in our group so we kept it clean, but stepping into the toilet barefoot still felt uncomfortable.All of the staff were kind, and I often saw them checking in on guests who seemed to need help. There were also non-Japanese staff at reception; their Japanese was excellent and their smiles were lovely.Because it was a quiet weekday stay, nothing felt crowded—the baths, dining area, or lounge.That said, since there are many Rooms here (and likely many guests), I do worry about how busy it might get on weekends or during summer vacation.A couple of small points:I’d really like you to include shower caps among the amenities. Many women don’t want their hair getting wet when showering—so shower caps are essential. Please consider it.The meals were very tasty overall; however, dessert was disappointing. The hanging donuts looked cute but didn’t taste great. Since breakfast croissants and baguettes were excellent though، I’m sure desserts can be improved too!I’m looking forward to seeing what’s next—we even talked on our way home about which Mercure we should visit next.