รีวิวและความประทับใจจากผู้เข้าพักที่ Grand Mercure Sapporo Odori Park

(ฮอกไกโด/เมืองซัปโปโร) [ทั้งหมด 294 ห้อง]
คะแนนรวม
4.08
(251)
  • ห้องพักและสิ่งอำนวยความสะดวก
    3.98
  • สิ่งอำนวยความสะดวก
    4.03
  • การบริการลูกค้า
    4.27
  • อาหาร
    4.45
  • น้ำพุร้อน・อ่างอาบน้ำ
    3.66
  • ความพึงพอใจ
    4.23
4.50
冬穂

A Highly Satisfying Breakfast Buffet

This Hotel offered a very comfortable Room and excellent hospitality. When I emailed to correct and check my Reservation details, I received a prompt reply, which was very reassuring. Even late at night after check-in, when my companion asked about transportation for the next day, the staff kindly provided helpful guidance. The buffet in the bright, open atrium venue had a wide variety of options. The staff who prepared dishes in front of us were also very pleasant, which made the food feel even more delicious. Since we didn’t have time for sightseeing, both my friend and I were especially satisfied that many dishes featured ingredients from Hokkaido. It made us feel happy from the morning and became a wonderful memory. The only disappointment was that the toilet flush sometimes became weak depending on timing (perhaps when showers were being used in other Rooms?), but I would definitely like to stay at this Hotel again when visiting Sapporo!

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ3
  • ความพึงพอใจ5
  • 15/3/2026～
  • 2 คน 1 ห้อง
  • Classic Twin Room [Lounge Access Included]
  • รวมอาหารเช้า

การตอบกลับจากสิ่งอำนวยความสะดวก

Thank you very much for staying at Grand Mercure Sapporo Odori Park. We also sincerely appreciate you taking the time to share your thoughtful feedback despite your busy schedule. We were delighted to read your kind comments regarding the comfort of your Room and the service provided by our staff. We are especially pleased to hear that our email support at the time of your Reservation and our guidance during your stay helped you feel at ease. We are also glad to know you enjoyed our breakfast buffet. Your words that both the selection of dishes and our staff’s service made it even more enjoyable are a great encouragement to our culinary and service teams. It is truly an honor that you were able to savor ingredients unique to Hokkaido and take home wonderful memories. On the other hand, we sincerely apologize for any inconvenience caused by the toilet flushing issue. We take your feedback seriously and will work on inspections and improvements to our Facility. It is a great honor to hear that you would like to stay with us again. We will continue striving to provide an even more satisfying experience. We look forward to welcoming you again. Front Office Grand Mercure Sapporo Odori Park

ดูรีวิวทั้งหมดของGrand Mercure Sapporo Odori Park