Grand Mercure Sapporo Odori Park 투숙객 리뷰 및 후기
- 객실 및 어메니티3.98
- 시설・설비4.03
- 접객・서비스4.27
- 식사4.45
- 온천・목욕3.66
- 만족도4.23
A Highly Satisfying Breakfast Buffet
This Hotel offered a very comfortable Room and excellent hospitality. When I emailed to correct and check my Reservation details, I received a prompt reply, which was very reassuring. Even late at night after check-in, when my companion asked about transportation for the next day, the staff kindly provided helpful guidance. The buffet in the bright, open atrium venue had a wide variety of options. The staff who prepared dishes in front of us were also very pleasant, which made the food feel even more delicious. Since we didn’t have time for sightseeing, both my friend and I were especially satisfied that many dishes featured ingredients from Hokkaido. It made us feel happy from the morning and became a wonderful memory. The only disappointment was that the toilet flush sometimes became weak depending on timing (perhaps when showers were being used in other Rooms?), but I would definitely like to stay at this Hotel again when visiting Sapporo!
- 객실 및 어메니티4
- 시설・설비5
- 접객・서비스5
- 식사5
- 온천・목욕3
- 만족도5
- 2026. 3. 15.～
- 2명 1개
- Classic Twin Room [Lounge Access Included]
- 조식 포함
시설에서의 답장
Thank you very much for staying at Grand Mercure Sapporo Odori Park. We also sincerely appreciate you taking the time to share your thoughtful feedback despite your busy schedule. We were delighted to read your kind comments regarding the comfort of your Room and the service provided by our staff. We are especially pleased to hear that our email support at the time of your Reservation and our guidance during your stay helped you feel at ease. We are also glad to know you enjoyed our breakfast buffet. Your words that both the selection of dishes and our staff’s service made it even more enjoyable are a great encouragement to our culinary and service teams. It is truly an honor that you were able to savor ingredients unique to Hokkaido and take home wonderful memories. On the other hand, we sincerely apologize for any inconvenience caused by the toilet flushing issue. We take your feedback seriously and will work on inspections and improvements to our Facility. It is a great honor to hear that you would like to stay with us again. We will continue striving to provide an even more satisfying experience. We look forward to welcoming you again. Front Office Grand Mercure Sapporo Odori Park