รีวิวและความประทับใจจากผู้เข้าพักที่ THE HOTEL SANRAKU KANAZAWA

(จังหวัดอิชิกาวะ/คานาซาวะ) [ทั้งหมด 215 ห้อง]
คะแนนรวม
4.65
ยอดเยี่ยม (433)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.73
  • สิ่งอำนวยความสะดวก
    4.70
  • การบริการลูกค้า
    4.70
  • อาหาร
    4.74
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.34
  • ความพึงพอใจ
    4.71
  • 4.33
    お米最高

    Delicious breakfast, as always

    Room: There were plenty of tea leaves, coffee, and water provided, which was perfect for our family since we drink tea often. The only downside was the towels—very absorbent, but a bit stiff and felt uncomfortable against the skin. Breakfast buffet: There was a great variety of dishes and I wanted to try more, but I got full and had to skip quite a few. Everything was very delicious. This was our third stay, and we’d love to visit again next time. Thank you very much!

  • 5.00
    咲歩

    It is a wonderful Hotel.

    This is a Hotel I’d love to stay at again the next time I visit Kanazawa. Thank you very much.

  • 5.00
    CPU2

    Enjoy a luxurious 2-night, 3-day stay in rainy Kanazawa at the Hotel

    My wife and I stayed for two nights over a weekend trip. Unfortunately, the rain kept us from fully enjoying our planned sightseeing in Kanazawa. In the end, though, the time we spent at the Hotel was incredibly comfortable, and thanks to the wonderful lounge and the thoughtful care of all the staff, it became a stay we were truly satisfied with. We arrived at the Hotel around noon. Our car was taken care of with valet service, so we headed out hands-free to Omicho Market and enjoyed rock oysters, Noto beef croquettes, grilled scallop skewers, and more. When we returned to the Hotel around 2:00 p.m., even though it was before check-in time, we were kindly told that our Room was already ready. The Room was spotless and calm—such a welcome consideration after walking in the rain. What I had been looking forward to most was the club lounge. From their well-known cakes to sandwiches, a wide selection of drinks, and even Häagen-Dazs ice cream, I was amazed by how well stocked it was. The evening offerings were also excellent—far beyond what you’d expect from “just a lounge,” and more than enough for us as dinner. We were also excited about breakfast. We had to wait a little due to it being full, but the food exceeded our expectations. It felt distinctly Kanazawa-style as well, and we left very satisfied. More than anything else, what stayed with us most was the staff’s smiles and hospitality. Throughout our two-night stay, every staff member greeted us with genuine warmth, and their attentive care comforted us again and again. Even when checking out and leaving, there was one last pleasant surprise. When our car was brought around by valet service at the entrance area، chilled mineral water had been placed in the cup holder. My wife and I were truly moved—“They’re this thoughtful right up until the very end.” Since we couldn’t do as much sightseeing because of the rain this time، our time at this Hotel became an especially memorable part of our trip. When we visit Kanazawa again، we would absolutely love to stay here. To all of your staff，thank you for such a wonderful two-night stay.

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  • 5.00
    めくばせ

    I was satisfied.

    The Room was thoroughly cleaned and very tidy. It’s a bit of a walk from the station, but it offers easy access to the market, Kenrokuen Garden, and Kanazawa Castle. However, even though we visited on weekdays (avoiding the weekend), there were still lots of tourists—well, we were tourists too... Next time, I’d like to visit in the off-season! I’m not sure when that is, but I’d love to stay here again.

  • 4.33
    よーこー。

    This was my best-ever indulgent getaway!

    This stay exceeded our expectations in so many ways. The cakes in the lounge were seriously impressive! My wife’s eyes went wide and she asked, “Are we really allowed to eat these?” (laughs) The food menu from 5:00 PM was great too. The dinner buffet was filling, with plenty of seasonal seafood unique to Kanazawa. The breakfast buffet also had lots of creative dishes—I went back for more several times. The staff service was excellent, and we’ll definitely be back. It felt truly special. If there were an Onsen, it would be perfect. Thank you very much!

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  • 4.83
    ＠＠＠

    Solo travel

    My mother in her 70s stayed here for two nights on a solo trip. Her long-awaited first visit to Kanazawa became such a wonderful memory, and I believe that’s because she chose this Hotel. Not only was the Room clean and comfortable, but every staff member was kind, courteous, and very attentive. When she went for a morning walk to Kenrokuen Garden, a staff member brought her one of the Hotel’s long umbrellas and suggested she take it. The sky was cloudy and it didn’t look like it would rain yet, but she borrowed it just in case—and within minutes it started raining. Thanks to the large umbrella, she stayed mostly dry and could enjoy her walk comfortably! The Room was very comfortable as well—the bathroom area and the bed were both great. She also appreciated the complimentary large bottle of mineral water, as well as having both morning and evening newspapers delivered. She relaxed in the Room reading local Hokuriku papers she wouldn’t normally see, resting up after all the sightseeing. Next time, I’d love to stay at this Hotel with my mother on a mother-daughter trip!!

  • 4.00
    りどるま

    The breakfast was delicious.

    The breakfast I had been looking forward to was delicious.

  • 3.60
    Mr.Kei2

    This is my favorite Hotel.

    Thank you again for your continued support during next year’s Obon holiday.

  • 4.67
    にこにこぷんぷんまる

    It’s truly wonderful.

    We stayed in a twin Room with three people. The extra bed was also a semi-double, and the Room was clean, spacious, and excellent. Breakfast was wonderful as well. The only downside was that the sink area and toilet were in the same space—I would have preferred them to be separate. It would also be perfect if there were a large public bath. We would love to stay here again when we visit Kanazawa.

  • 4.83
    yuhyuhyuh

    Exceptional value for money

    I think this Facility offers excellent value for the price. The meals had a great variety and were delicious. It was a very clean Hotel.

  • 4.17
    ロイヤルミルクティ-

    Since I was in charg...

    Since I was in charge of booking for a class reunion with three women, I chose this place after reading the Reviews and thinking we could relax in the lounge. We were able to enjoy cake and drinks at a leisurely pace, and my friends were happy, so I’m glad we chose this place.

  • 5.00
    かかぴょん

    It was an elegant day.

    The connecting Room was a bit small, so we couldn’t all relax together, but it was very clean, and the meals were wonderful and delicious—just as the Reviews said. Omicho Market was also nearby, within walking distance even for me with weak legs, which was a big help. It would have been nice to have an open-air bath, but thank you for a graceful and lovely day.

  • 5.00
    似たもの夫婦

    It was amazing!

    My spouse and I stayed one night in a Suite Hollywood Twin Room. Since we could have light snacks in the lounge, we skipped dinner and planned to eat out if it wasn’t enough, but my wife overindulged in cake at café time and slowed down—so no eating out as planned! We were already full from the light snacks at cocktail time. The Room was spacious, and we were able to relax in the large bath. We also used valet parking, and when we picked up our car they even gave us two bottles of chilled mineral water—we were truly touched by the staff’s thoughtfulness. It was a wonderful Hotel in every way. We will definitely stay again.

  • 4.83
    箱根るう

    A Satisfying Accommodation

    This was a repeat stay. We stayed in a connecting room with the Royal Suite, and our family was able to relax very comfortably. The Club Lounge sweets came in many varieties. I wanted to try them all, but the cakes were large and luxurious, and since I don’t eat much, I couldn’t sample many—so that was actually a bit disappointing. It might be nice if you could offer more smaller cakes. Everything tasted delicious. I’ve stayed at many hotels, and I felt the Club Lounge here is especially well equipped. For bathing, we walked about five minutes to Hotel Sanraku Shiratori. The Onsen Facility is old, but my skin felt surprisingly good afterward. On the way back, my body stayed warm; after walking five minutes I even started sweating again. Walking there was also quite fun. I hope you will continue making improvements and keep it up.

  • 3.33
    一休トラベラー

    The facilities are impressive.

    I stayed for one night during the 2026 Golden Week holiday period. The facilities were impressive. The front desk staff were not very helpful. The club lounge had a wide selection, just as described in the Reviews. Breakfast was decent.

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  • 5.00
    キャットブー

    Always satisfied

    The staff are kind and attentive. The space is clean and lovely. The rooms are also spotless, so you can relax and rest well. To be honest, there was a time when I felt the lounge and breakfast offerings had declined a little, but this time they were excellent. Overall, I think this is a very good Hotel in Kanazawa.

  • 4.40
    かずくん16

    I enjoyed my stay.

    We stayed in a Suite Twin Room in early July on a one-night Plan with breakfast included. Overall, it was a highly satisfying stay, and both my spouse and I were very happy. Since we had lounge access, we visited twice. The lounge was a comfortable size, with good quality and sufficient variety of food, and the staff were professional, making it pleasant to use. If I may offer one request: please separate seating areas for guests who drink alcohol and those who do not. We do not drink and hoped to enjoy the live music in a calm atmosphere, but unfortunately several guests at the next table started drinking together. After some time, it became quite loud—more like an izakaya—and we were very disappointed. Whether it is smoking or drinking, non-smokers and non-drinkers often end up having to be the ones to hold back. It would be appreciated if areas could be clearly separated so everyone can enjoy their time comfortably. It feels like such consideration would be an advantage for the Hotel and make it more appealing to even more guests. If this is improved, we would love to stay again.

  • 5.00
    あゆちけ会

    I’m satisfied.

    For our girls’ trip (four of us), we decided to splurge and made a Reservation for a twin suite Room. We also made a Reservation for dinner at Kizahashi. From check-in to check-out, including arranging a taxi, the staff were very courteous and attentive. We used the lounge for afternoon tea, but when we entered, we weren’t sure what to do because it felt like “please help yourselves.” Still, all the desserts and drinks were delicious. Dinner was excellent—not only the food itself, but also the careful explanations from the staff. However, our table was near the entrance, so it didn’t feel very relaxing. We noticed there were other open seats as well. Breakfast had such a wide selection that it was hard to choose. Everything we finally picked was delicious. It was somewhat busy, but dishes were replenished consistently, so there was no issue. We would love to stay here again when we visit Kanazawa.

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  • 4.33
    かなとも

    The meals were absolutely delicious! Kanazawa Castle and Omicho Market are also nearby, so we were very satisfied!! We will definitely be back—Done!!!

  • 4.50
    smilesmile777

    The breakfast was delicious, and the bed was very comfortable. The staff were attentive and helpful, making our stay very satisfying.

  • 4.83
    たまには 優雅にいきたいね

    Spacious and relaxing

    We stayed here for a 3-day, 2-night trip. Since we chose a Room with a balcony, we relaxed at night sitting on the balcony chairs. The overall atmosphere of the Hotel was great, and although we rented a car during our trip, every time we left the Hotel we were given chilled bottled water, which showed thoughtful attention to detail. Breakfast also offered a wide variety of dishes, and since this is Kanazawa, we especially enjoyed the fish dishes. On the other hand, there are a couple of areas I’d like to see improved: the hallway felt very humid, and although I understand it can happen at a breakfast buffet, our plates were almost cleared away while we were still eating. I would appreciate a bit more consideration. That said, the Hotel’s location, service, overall Facility atmosphere, and quality of the food were excellent, and I would love to stay here again on my next trip to Kanazawa.

  • 3.67
    ckyc

    I was really looking forward to it, but…

    A few months ago, I stayed at this Hotel that I had been really looking forward to because of its well-equipped lounge. In the end, I was left feeling a bit disappointed. It’s not that the staff were rude or anything, but it felt like they weren’t very interested in guests—those words fit best for me. The moment I entered the guest Room and opened the door, there was a hair tie on the floor in the entryway. I wondered how it could have been missed, but decided to let it go and headed to the lounge I’d been excited about. The cakes and other items in the lounge were delicious. There were plenty of staff members and they cleared dishes quickly, but when taking away a plate with oden broth on it, they spilled a large amount onto my table from up high. It made a loud splashing sound, so there’s no way they didn’t notice—but all they said was “Please relax and enjoy.” There was no way I could relax in that situation. First I checked whether it had gotten on my bag, and since no one offered anything to wipe it up with, I cleaned it myself using the wet towel that was there. There’s no way they didn’t notice; and if they truly didn’t notice, then I felt like they weren’t paying attention to what was happening around them at all. After taking a short rest in my Room, I planned to go to the bar. It closed at 11:00 PM, so I went after 9:00 PM. The counter area was completely dark and there were no staff behind it, so I ended up asking another staff member nearby whether it was open. Other guests who were still there also asked if it had already closed. I was told it was still open and had a couple of drinks, but I couldn’t tell who to order from. A few staff members away from the counter seemed busy with closing preparations or getting ready for the next day, so it felt hard to speak up. When called over they served me normally enough, but as soon as each drink was made they disappeared again from behind the counter right away—so I felt like ordering more might be bothering them. It wasn’t that their service was clearly bad or anything like that—but personally, I don’t think there would be a next time for me. Omicho Market is nearby and the location is good. This may depend on your own preferences, but if you choose an option with lounge access included you might not be able to eat dinner later. Breakfast tasted average.

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  • 4.83
    ウイルママ

    The live music during dinner made the meal even more enjoyable.

    Both dinner and breakfast (buffet-style) were luxurious, delicious, and thoughtfully prepared with lots of variety. The live music at dinner made the meal even more enjoyable. It may be unavoidable due to the location, but it would have been perfect if there had been a large bath. Next time, I’d like to stay at the other Hotel Sanraku as well. Thank you very much for your courteous response to my inquiries in advance.

  • 4.17
    M2Y2

    This Hotel offers excellent value for money.

    It’s new, very clean, and beautifully furnished with a luxurious interior. The tea set includes three kinds of tea in cute packaging, plus coffee, and free mineral water is provided. Amenities are thoughtfully stocked throughout. Breakfast was excellent, with local specialties as well. Great value for money—I highly recommend it.

  • 5.00
    sobu3349

    An excellent lounge program and outstanding hospitality

    Thank you for your hospitality. The lounge program and service are outstanding. The lounge offers an excellent selection of sweets, alcohol, and a wide variety of dishes—everything is genuinely high quality. The calm interior and the staff’s hospitality are superb. There are many international guests, especially from Europe and North America, and the overall atmosphere is very refined. Room amenities are also top-tier, including brands like Bvlgari. If you arrive by car, valet parking is available, and parking is free until 1:00 PM after checkout. It is very conveniently located near Kenrokuen Garden, Higashi Chaya District, and Omicho Market.

  • 4.83
    みきみきさむ

    This will likely become my go-to Accommodation in Kanazawa.

    As it’s a flashy property aimed at inbound travelers, the interior decor may be a matter of personal taste, but the Room had a nice, chic feel. Perhaps because I visited on a weekday, both the lounge and breakfast felt high enough in quality that I would have been satisfied even at twice the price. I’ll definitely stay again when I visit Kanazawa.

  • 4.67
    超地元民

    We stayed with three...

    We stayed with three people, and the Room was spacious enough and very clean. Breakfast offered many Kanazawa-style dishes, with so much variety that we couldn’t try everything even over two nights. We would like to stay again.

  • 4.67
    jrks19721970

    Upgrading the Room g...

    Upgrading the Room grade made me realize once again that it truly makes for a wonderful stay in every way. It was my first time using the lounge, and with a wide selection of items and excellent taste, I was able to relax and enjoy my time. I was disappointed to miss the violin performance. We visited for a family milestone, and both last time and this time we received congratulatory words from the front desk staff, which we truly appreciated. We visit Kanazawa several times a year, and our family has been talking about staying at this Hotel from now on. Thank you very much for your wonderful hospitality.

  • 5.00
    ぷみー

    A Rewarding Hotel Stay

    Two years ago, when I visited Kanazawa in Hokuriku for the first time, I stayed here and became a big fan... and this time was my fourth stay. (I heard someone checking in next to me being told, “Thank you for staying with us again,” so I still have a long way to go...) Since this trip was all about enjoying a relaxing Hotel stay, this place meets every requirement: comfort, the spacious and unhurried atmosphere inside the building, satisfaction with the lounge, and the staff’s service. Spending time in the club lounge is simply wonderful. I use lounges quite often at various destinations, and this one ranks very high in terms of satisfaction. Delicious drinks and sweets, plus local specialties as well—you really make it hard not to overindulge. Has my favorite chocolate galette disappeared from the menu? I’d love to see it come back. The Hotel is right in front of Omicho Market, with plenty of great restaurants nearby. This time I skipped breakfast at the Hotel and enjoyed those options instead. I bought a cute mizuhiki necklace at the shop—also picked up another one in a different color for my son’s girlfriend. I’m used to walking to the station now, but when I had more luggage or depending on the time of day, I also made good use of the shuttle bus. I’m already looking forward to my next visit.

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  • 4.33
    まいたか

    The bathroom has a glass wall.

    The location, service, and meals deserve 5 stars with no complaints. However, since I stayed with a same-sex friend, the glass-walled bathroom was inconvenient to use. At the very least, if the toilet had been separate, I could have tolerated it. For that reason, I rated the bathroom 2 stars and my overall satisfaction 4.

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