รีวิวและความประทับใจจากผู้เข้าพักที่ Ryukyu Hotel & Resort Nashiro Beach

(จังหวัดโอกินาว่า/เมืองอิโตมัน / สนามบินนาฮะ ใช้เวลาประมาณ 20 นาทีโดยรถยนต์) [ทั้งหมด 443 ห้อง]
คะแนนรวม
4.46
ดี (369)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.52
  • สิ่งอำนวยความสะดวก
    4.62
  • การบริการลูกค้า
    4.43
  • อาหาร
    4.50
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.25
  • ความพึงพอใจ
    4.45
  • 5.00
    ようのりちゃん
    วันที่โพสต์: 1/11/2026

    As expected, this hotel was absolutely wonderful!

    It had been a little while since my last stay, but once again, this hotel was wonderful in every way. The hospitality is undoubtedly among the best in Japan’s hotel industry! The air purifier, bath stool, buckwheat pillow, and everything else I had requested on my previous visit were already prepared. I was so touched! Every staff member is highly professional, making the stay thoroughly enjoyable and satisfying. I believe the hotel opened about four years ago, and it has become even more lovely since then. By chance, I met a couple at an izakaya on Kokusai Street, and we got to share our enthusiasm for Ryukyu Resort. I can completely, completely understand why guests keep coming back! I will certainly return as well. Thank you once again for a wonderful stay!

  • 5.00
    サッポロ マサキ
    วันที่โพสต์: 31/10/2026

    Very satisfied.

    The staff, facilities, and lounge were all excellent, and I’d love to stay again.

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  • 5.00
    s.hori3
    วันที่โพสต์: 15/10/2026

    Your First Corner Suite Stay

    It was. I usually book a room with club lounge access, but this time I chose the corner suite I had been curious about for a while. As expected, the suite is a corner room with plenty of natural light. The Center Pool was quiet and uncrowded, making it easy to relax. Being able to enjoy drinks from the morning was a real bonus. Just one concern. Although the Center Pool is reserved for VIP guests, access controls seemed lax, and I got the impression that people without access were getting in. I would really like to see stricter checks there. The bread in the lounge was every bit as good as expected.

  • 5.00
    fuufutabi
    วันที่โพสต์: 14/10/2026

    A wonderful hotel in every way.

    My spouse and I stayed for two nights on the “VIP Pool Bar & Lounge Access” package. The hotel was clean, the staff were excellent, and the amenities were far more extensive than at other hotels. The Nashiro buffet restaurant also offered a wide variety of delicious food. Breakfast in the lounge featured a wonderful selection of breads and was a feast for the eyes. This was our third stay, and the hotel never fails to impress us. There are no restaurants nearby, so it would be nice if sandwiches and other light meals were available at the central pool. We would love to stay here again.

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  • 4.83
    シャンパンピンク
    วันที่โพสต์: 10/10/2026

    The room with a balc...

    The room with a balcony was spacious, and the bathroom had a separate washing area, which made it very convenient to use. The “No Cleaning” system was also a great deal: if requested, towels and amenities can be delivered, and you receive JPY 1,500 worth of credit to use within the hotel. It’s relatively close to Naha Airport and convenient with a direct bus service, so we were able to relax and spend our time comfortably at the hotel throughout our stay.

  • 4.50
    kuma.co
    วันที่โพสต์: 7/10/2026

    I will definitely stay here again!

    Three years ago, we had to cancel at the last minute because my child developed a fever, and we were finally able to visit this time. From how you handled things back then, I had the impression this was a hotel that truly cares about its guests—and on our first stay this time, I was genuinely moved by service that exceeded expectations! The food was delicious, and our child had a wonderful time playing in the pool and at the beach. When it was time to leave, they even cried saying they didn’t want to go home (haha). This time, we stayed one night in a Standard Room and one night in a room with lounge access. Because of the gap between “parents who want drinks in the lounge” and “a child who wants to play in the pool,” we ended up splitting up as a family—so we’re already planning next time: maybe just a Standard Room, and drinks at the restaurant or in our room (haha). Not having room service and not being allowed into the lounge with children from evening onward felt a bit tough for families with kids, but overall it was an extremely satisfying hotel stay. Also, it would be great if we could buy your delicious savory bakery items at the shop as well. (I’m deducting one star in hopes that room service will be added.) All of your staff were so kind—thank you for your thoughtful hospitality. We look forward to staying again!

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  • 1.67
    0804shin
    วันที่โพสต์: 4/10/2026

    Second- or third-rate service in every respect. I will never use it again.

    During our 3-night, 4-day family trip to Okinawa, we stayed at Halekulani Okinawa for the first two nights and at Ryukyu Hotel on the third night. Needless to say, our stay at Halekulani Okinawa was wonderful, but we were disappointed with Ryukyu Hotel. Overall, the service felt second-rate. In our room’s minibar area, there was dust; a spoon had dust on it; and there was hair on a coffee cup saucer. Even after requesting that all tableware in the minibar area be replaced, the staff simply brought a coffee cup and saucer in a paper bag. The top of the shelf in the elevator hall was also covered in dust. There was trash floating in the pool as well, but staff made no effort to pick it up. Because we noticed issues with cleanliness and upkeep not only in our room but also in common areas and at the pool, it became difficult to view this as a single cleaning mistake or an isolated oversight. At the restaurant, a large group nearby was talking extremely loudly—so loud that it echoed around—but staff did not intervene or address it. I questioned how the hotel manages and maintains an environment where other guests can enjoy their meals calmly. At the hotel shop checkout counter, I also did not feel the level of care or attentiveness I would expect from a hotel shop when items were taken out of my basket and placed on the counter. In addition, staff members were speaking loudly among themselves right in front of guests, and their conversation felt inappropriate to have within earshot of guests. Each issue might seem minor on its own. However, similar concerns arose across different areas—our room, common spaces, pool, restaurant, and shop—and involved different staff members. As a result, I came away questioning not individual employees but rather overall quality control and staff training throughout the hotel. During our two days at Halekulani Okinawa by contrast, we had no complaints at all during our stay—for example if any debris appeared in the pool area (even before guests pointed it out), staff noticed immediately and removed it to keep everything consistently clean. This is just one example among many: rather than “responding only after being told,” Halekulani Okinawa demonstrated an attitude of noticing potential discomfort before guests do and taking action proactively throughout our stay. I do not want to stay at Ryukyu Hotel again—and will not be returning.”

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  • 4.67
    hyroy
    วันที่โพสต์: 24/9/2026

    Thank you for taking...

    Thank you for taking care of us for 3 nights and 4 days. I have stayed at various Resort Hotels in Okinawa, and this was one of the best overall—an excellent Hotel. In particular, the pool, beach, service, and restaurant (breakfast) were outstanding. The pool area featured abundant landscaping that created a wonderfully tropical, resort-like atmosphere. The restaurant also offered a wide variety of menu items, including creative dishes, so even a 3–4 day stay never felt repetitive. If I may suggest two areas for improvement: - It would be even better if there were an option to grab light meals by the pool (a place accessible in swimwear with takeout available). - This may be difficult structurally, but having a large public bath would make it perfect. The bath in the Room was quite small. Even with these requests, access from the airport is convenient (though it was a bit disappointing that there isn’t even one convenience store nearby), and I think this Hotel can compete with Halekulani and The Busena Terrace. I would love to visit again if I have the chance. Thank you very much.

  • 4.00
    オラフ@
    วันที่โพสต์: 22/9/2026

    A wonderful Hotel with a pool and ocean views, but my belongings were damaged.

    This was my first time staying in southern Okinawa. The area around the Hotel is very rural with nothing nearby, to the point that it feels a bit worrying—but then a lovely Hotel suddenly appears, which was a surprise. The lobby also feels upscale. However, there were no welcome drinks or snacks, which was a little disappointing. It felt more like a Business Hotel. There were really many guests from China and Korea. The Room felt luxurious and open. But since it was on the 3rd floor, the view was disappointing. I usually like to relax on the balcony in the morning, but this time I didn’t go out onto the balcony even once. The pool and the sea were absolutely satisfying! There were a few minor downsides, but I’d recommend it for families with children. Lastly, they carried our luggage and drove us to the parking lot, but my suitcase’s cup holder was broken. I was shocked—they just apologized and that was it. Unlucky.

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  • 5.00
    ウエイチ
    วันที่โพสต์: 21/9/2026

    Perfect for families with children! A beautiful Hotel with a great pool and excellent dining options

    I found this Hotel on TikTok and stayed for one night. I chose Ryukyu Hotel & Resort Nashiro Beach with the keywords “family-friendly,” “new,” and “luxurious.” In conclusion, the entire Hotel was very clean, and I had a comfortable stay. One of the best points is the location. Although it’s south of Naha Airport, it’s only about a 20-minute drive away. On my previous trip, I made a Reservation at a Hotel near Onna Village for my arrival day, but due to a flight delay, heavy rain, and traffic congestion, it took about three hours to get there and my child became fussy in the car. Learning from that experience, being close to the airport was one of my priorities this time. I stayed with my child, and features like the lazy river pool and private beach kept them happy all day long. There’s plenty to enjoy within the Hotel grounds alone, so I think it’s an excellent choice for family trips. There are several restaurants as well. The soba restaurant we used had a kids’ menu and private tatami rooms, which was extremely helpful when traveling with children. What left the biggest impression was the breakfast buffet. The selection was incredibly extensive, with plenty of Okinawan dishes available. It was so well stocked that it was hard to decide what to eat—breakfast alone is something you can truly enjoy. The Room was clean and well maintained, and there’s a strong resort atmosphere throughout the entire Hotel. Overall satisfaction was high across everything—pool, beach, dining options, and guest rooms—and it’s a Hotel I would gladly choose again when traveling to Okinawa with children.

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  • 5.00
    mimi.chan
    วันที่โพสต์: 16/9/2026

    It felt like being in Hawaii. Everything was great.

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  • 4.67
    猿猫犬
    วันที่โพสต์: 12/9/2026

    For a refined adults-only getaway, a suite is essential.

    On my previous stay, I liked that it was close to the airport and I didn’t need a rental car, so this time I stayed in a Corner Suite King. Choosing a suite was absolutely the right decision. This Hotel is a large, family-oriented property with over 400 Rooms. Some Room categories are quite reasonably priced, so the overall guest mix is not always ideal. At the breakfast buffet restaurant, toddlers may wander around and nearly bump into you, group travelers can be loud, and some stations can have long lines—so for someone like me who prefers a quiet, adults-oriented resort, this is not normally the kind of Hotel I would choose. However, if you book a suite Room, you can use the beautiful and peaceful center pool area reserved for guests aged 20 and over. At the adjacent bar, you can also enjoy free-flow champagne with eight labels available. Compared with areas outside the center pool zone, it feels so comfortable and refined that it’s hard to believe it’s the same Hotel. The club lounge cocktail time was fairly ordinary and not worth going out of your way for; I’d rather use that time to make a dinner Reservation at one of the restaurants. That said, breakfast at the club lounge is excellent—the variety and quality of breads are particularly high—and it’s also valuable because you can avoid the heavy crowds at the buffet restaurant. For those seeking an upscale resort where adults can truly relax in peace and quiet, I recommend booking a suite. The difference between staying in a suite versus other Rooms is so significant that it feels like an entirely different Hotel—and assuming I’m staying in a suite Room, this is currently my favorite Hotel on Okinawa’s main island.

  • 4.00
    しょぼいち
    วันที่โพสต์: 10/9/2026

    The lounge service was exceptional, but the food was...

    The lounge service was exceptional, but the on-site BBQ was disappointing. - Same-day suggestion to change the dining time → We were asked on the day to shift our reservation by one hour because flies would be out while it was still light. With children, a same-day change disrupted our plans. We also lost time to visit the lounge at night. - Poor staff coordination → A male staff member who seemed new acted as our waiter, explained things, and brought the food, but the equipment wasn’t turned on, so we had to wait 10 minutes. → During that wait, the food was left out; they didn’t take action unless we asked them to put it back in the refrigerator. → There was almost no explanation of how to use the equipment. → When they brought the food again, they didn’t bring a cover to protect raw meat from insects until we requested it. → The male staff member accompanying him offered little support (afterward, a female staff member seemed to notice and handled everything smoothly). Since BBQs are often self-service, perhaps only beginners call staff each time; however, for a course costing over ¥10,000 per person, the level of service fell short. I hope this improves in the future.

  • 5.00
    なっちアンドポチ
    วันที่โพสต์: 3/9/2026

    Okinawa’s Best Hotel

    This is our third consecutive year staying here. We are highly satisfied in every way. The breakfast bread selection is especially outstanding. There are many Resort Hotels in Okinawa, but this one offers by far the best hospitality. We will visit again in January.

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  • 4.33
    Kaz0826
    วันที่โพสต์: 1/9/2026

    Summer Vacation with Kids

    We stayed here during our summer vacation with our child. The access to the airport was convenient, and the Room, lounge, pool, and other facilities were all excellent—this was a wonderful Hotel. A few things concerned us: We dined at the fine-dining restaurant. Since I’m not very strong with alcohol, I ordered a wine pairing of about 4,000 yen for three glasses. However, we were served a pairing recommended for a four-glass course of about 7,000 yen. When I asked because I had ordered the three-glass option, I was told that this course comes with that pairing. In the end I couldn’t finish it, so I would have appreciated a brief explanation in advance. At breakfast buffet we were supposed to receive half-price pricing but were guided to the regular rate. Also, when renting a pool float ring we were told it was 1,000 yen and rented it (it may have been written somewhere), but at checkout we were told that the large float ring is 2,000 yen. After feeling slightly uneasy about dinner the previous day, these small issues stood out. This time we stayed only one night due to work, but overall it was a lovely Hotel and we would like to stay again.

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  • 4.67
    きすけだよ
    วันที่โพสต์: 14/8/2026

    Thank you very much.

    It was a clean Hotel, and the pool facilities were excellent. The staff were also polite and kind. The only drawbacks, which can’t really be helped, were that children are not allowed in the lounge after 5:00 PM and that it was difficult to use the washing machines (they were often in use, or people didn’t come to collect their laundry even after it finished). I understand these aren’t necessarily the Hotel’s fault, so I would like to stay again. Thank you very much.

  • 4.83
    KAWAKEI3
    วันที่โพสต์: 3/8/2026

    This was my third stay. All the staff were kind, and it made this trip very satisfying once again. Thank you!

  • 5.00
    マイティー51
    วันที่โพสต์: 27/7/2026

    I was able to enjoy ...

    I was able to enjoy another wonderful holiday. The balcony was even more beautifully maintained than last time, and I could relax while listening to the sound of the waves. It left me feeling refreshed and motivated to work hard again—and made me want to come back!

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  • 2.67
    一休福さん
    วันที่โพสต์: 22/7/2026

    Birthday

    We stayed here for my son’s birthday. I informed the property in advance that it was his birthday, and was told we would receive a congratulatory message and a small gift, but nothing was provided. I understand it was complimentary, but it left me feeling that special occasions like birthdays may be overlooked, so next time I will choose another place.

  • 4.67
    食いしん坊な旅人
    วันที่โพสต์: 12/7/2026

    Outstanding support during the typhoon

    We stayed for 3 nights and 4 days in a Premier Twin Room with club lounge access. We spent time in the club lounge many times and enjoyed a truly luxurious experience. The day before we were due to leave, we learned that our flight had been canceled due to a typhoon, so we stayed one more night in the same Room. The next day, our flight was delayed again because of the typhoon, and even after checking out, we were able to spend another three hours in the lounge before departure. Thank you very much.

  • 1.33
    haaaarukaaa
    วันที่โพสต์: 6/7/2026

    During our stay, the...

    During our stay, the pool area Facilities and the lifeguards’ support were excellent, and our whole family truly enjoyed that aspect. However, we experienced many extremely disappointing issues regarding the Hotel’s service and hygiene management. Hoping strongly for improvement, I am contacting you despite the bluntness of this message. Specifically, we have serious concerns about the following six points: 1. Front desk staff response The attitude was extremely cold and felt like the worst possible service with no sense of hospitality. This is deeply disappointing for a front desk that represents the Hotel. 2. Guestroom refrigerator hygiene management and staff response Upon entering the room, a salad—apparently left by a previous guest—was still inside the refrigerator. Moreover, although the inside was sticky and dirty, the staff member who came only removed the salad and left without cleaning it at all. This is unbelievable in terms of hygiene awareness and staff conduct. 3. Unfulfilled advance request (children’s pajamas) Although we requested children’s size pajamas by phone in advance, they were not prepared in our room. It seems there was no coordination at all. 4. Communication at the BBQ area We could not communicate in Japanese at all with a foreign staff member at the barbecue area, which made ordering and confirming necessary details very difficult. Please establish a system that allows at least basic communication. 5. Hygiene condition of washer-dryers The washer-dryers in the building were not maintained and were in a very dirty condition. As these are Facilities guests use regularly, please ensure thorough periodic cleaning and maintenance. 6. Incorrect amount at checkout At checkout, there was an error in the billed amount presented to us. Mistakes involving payment are critical issues that affect trust in the Hotel. While you have excellent hardware (such as the pool) and some outstanding staff (the lifeguards), I cannot help but feel that overall service quality, hygiene management, and staff training are far from adequate. I have stayed at many hotels over the years; however—and with respect—for a Resort Hotel in this price range, I must say that this stay’s service level and hygiene standards were among the worst I have ever experienced.

  • 2.17
    あんこ555
    วันที่โพสต์: 4/7/2026

    It is best to avoid staying during typhoon season.

    We arrived fully intending to stay for 4 nights, but the restrictions were so tough that we moved to another Hotel partway through our stay. Unlike long-established properties, there was no flexibility in the rules or service: from the day before the typhoon, all pools and the beach were closed. Even though there was no wind, no rain, and the weather was still good, all exits to outside areas were locked. The indoor pool was overcrowded. There were no alternative events or activities either. This is very difficult for families with children. When I asked the front desk about plans for the next day, I was told, “We won’t know until tomorrow.” So I called another long-established Resort Hotel that had been my other option, and they said, “What? Our pool was operating as usual today. Tomorrow we’ll likely close only in the morning and open in the afternoon. The beach will be closed tomorrow but should be fine the day after.” I was surprised by how different their approach was. In the end, we changed Hotels immediately; after check-in we could use the pool right away, and on the following day even the beach right in front of us was open from morning—so we could truly enjoy Okinawa. Out of curiosity I later checked what happened at Ryukyu Hotel: full pool reopening wasn’t until the afternoon after the typhoon (closed for a total of 3.5 days), and it seems the beach remained closed until two days later as well. If we had stayed there throughout, I believe we would have been dissatisfied. I’m sorry this is a harsh Review, but I hope you will reconsider how you handle situations like this going forward.

  • 5.00
    ぱるはる39
    วันที่โพสต์: 2/7/2026

    Returning guests for three consecutive years

    This is my fourth stay in the past three years. Compared to my first visits, the staff training has clearly improved, and the atmosphere is wonderful. The Hotel itself is very clean, and I use the club lounge every time—it’s consistently excellent. At night, you can also enjoy a beautiful starry sky. I travel to Hawaii every year, but this place truly feels like being abroad. I’ll be back again next year. If I can make time, I’d love to visit once more this year!

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  • 3.67
    Keisuke1983
    วันที่โพสต์: 24/6/2026

    It was my first stay in two years, and a few things concerned me...

    This was our first stay in two years, since our previous visit shortly after the Hotel opened. While the location, the newness of the Facility and equipment, and the variety of the breakfast buffet were still excellent, there were several situations that concerned us. - The wait time for check-in was extremely long—we waited about 40 minutes. → Having to spend that much time waiting meant we couldn’t do any sightseeing, which was very disappointing. My companion could only sit on a sofa in the lobby or stand around. → We were also told there weren’t enough staff to bring our luggage to the room, so we had to carry it ourselves. - Information we provided in advance was not reflected in our room or assistance. → Such as the number of children and their ages. - The breakfast venue staff seemed constantly rushed and not guest-first. → Many moved ahead without paying attention to their surroundings; we often had to give way to staff, and there was no thanks or even a nod. Overall, it felt like staffing levels were insufficient for a Hotel of this size. Since we had such a good impression last time, this stay was somewhat disappointing.

  • 3.50
    さくら613
    วันที่โพสต์: 18/6/2026

    Stayed for a birthda...

    Stayed for a birthday trip and some rest and recuperation. I love Okinawa and have stayed at various Hotels for over 20 years. This Hotel offers an amazing panoramic view of the ocean on clear days from the balcony on the upper floors, so I came again this year mainly for the sea view. During my stay, I just relaxed and took it easy at the Hotel. This year, unlike last year, I wasn’t kept waiting at check-in, there were more staff on duty, and it felt improved compared with last year—when Reviews often said “the facilities are great, but the service…” I was impressed by how smooth check-in was. However, unfortunately this year during my two-night/three-day stay—from check-in to check-out—the weather was heavy rain-level with thick clouds. Of course there’s nothing anyone can do about the weather, but if you can’t see that beautiful ocean view on a sunny day, it’s hard to feel excited or think “I’m glad I came,” even after paying high travel costs. It ended up feeling not worth the Accommodation price. There isn’t much around the Hotel area. Because of a chronic condition I don’t use the pool. (They give out complimentary beach sandals even if you don’t use them.) Breakfast is delicious with lots of variety, but there’s only one breakfast venue—having exactly the same setup both days felt repetitive. I wish there were more adult-oriented in-Hotel programs that adults could enjoy even on rainy days—such as Okinawan cooking classes or traditional weaving (hanaori) or pottery. I used to like it as a Hotel close to the airport where you can enjoy an amazing ocean view without going all the way to Onna Village—but will I come back again?

  • 2.83
    sakura-saku
    วันที่โพสต์: 13/6/2026

    It is not luxurious.

    Because it is a large Hotel near the airport newly opened in the southern part of the main island, I had been keeping an eye on it for a long time, and at last I was able to stay here with my daughter’s family. I posted a separate Review for my daughter’s family’s Premier Triple Room, so here is my Review of our stay as a couple. In short, it felt like a second-tier Macau hotel without a casino. Since it was our first stay, we didn’t know which location to choose when making the Reservation, and we ended up choosing poorly. As an elderly couple, we looked forward to watching our grandchildren play in the pool from our Room, but getting around took too long and the view was not good. The bed and pillows were on the level of a Business Hotel; the pillows also had an unpleasant feather smell, so I went to buy essential oil at the shop. The pillows went flat and I couldn’t sleep well—three nights was tough. That said, valet parking was available, and all staff were extremely kind and attentive to my husband in his wheelchair. I would like to express my sincere thanks. The system of no sheet changes or cleaning—towel replacement only—was very convenient. Breakfast was excellent: carefully handmade with an overwhelming variety. Outside are wide fields, and without a rental car you can’t really go anywhere from this location; I feel that if there were deli or bakery shops on-site, guests could spend their time more comfortably. It is close to the airport and convenient for sightseeing in the south; Itoman City also has great places for both lunch and dinner, which makes me want to return. However, as an extended-stay Hotel it feels somewhat unfinished, and when it comes to bedding comfort it falls far short of international brands. Except at check-in, all staff were kind and left a good impression—which makes this even more disappointing.

  • 2.67
    sakura-saku
    วันที่โพสต์: 13/6/2026

    Child Sharing Existing Bedding: JPY 6,000 per night (meals not included)

    I checked in after being assisted by a woman at the Hotel front desk whose attitude felt completely inappropriate for a Hotel. I was told that Child Sharing Existing Bedding would cost JPY 6,000 per night, and that breakfast for a 6-year-old would cost an additional JPY 1,000. Since there was no price display on the reservation site, this led to a lengthy back-and-forth. An unexpected expense suddenly arose, and with no smile and an intimidating manner, it honestly felt like I was checking into some shady Hotel. There was no welcome drink set up, my family was kept waiting for a long time, and it was extremely unpleasant—especially since I couldn’t understand why they needed to struggle so much when dealing with Japanese guests. We stayed in a Premium Triple, but what exactly is “premium” about it? The view was poor, the beds were on the level of a Business Hotel, and the pillows went flat as soon as you lay down; they also had an unpleasant feather smell. It wasn’t relaxing at all. My 6-year-old grandchild even said the newer hotel near DisneySea we stayed at recently was better. Even though we were charged properly for Child Sharing Existing Bedding, the child didn’t seem to be counted as part of the occupancy at all—there were no children’s amenities such as slippers provided, and my grandchild couldn’t even reach the sink. The indoor pool was always crowded, and there were foreign adults spraying water guns up at the ceiling. The outdoor pool also felt quite cramped because large float rings and various items were not restricted. That said, the lifeguards left a good impression. What stood out most was breakfast: there was an impressive variety of options, everything seemed carefully prepared, and it all tasted great. It’s remarkable to be able to offer breakfast at that level these days. Although I carried the unpleasant feeling from check-in until the end of our stay, all other staff members were very kind and left me with a very positive impression.

  • 3.17
    YUT222
    วันที่โพสต์: 12/6/2026

    The buffet selection and the restaurant staff are very good, but

    The pool and dining are great, and the restaurant staff work very hard, but my overall impression is that the Room cleaning is lacking. This was my second stay. The pool offers a variety of options that both children and adults can enjoy. The breakfast buffet has a wide selection and tastes authentic. In particular, the curries are served with basmati or Thai rice, and the Chinese rice porridge is excellent—on par with specialty restaurants. The hospitality of the restaurant staff at places like Kanazawa and Sanraku is also wonderful. On the other hand, the Room was dirty, which was extremely disappointing. Last time, trash from a previous guest was left right in the middle of a chair; this time, there were clearly hairs that did not belong to my family, dead insects in noticeable places, and some unidentified clumps in corners. Compared with other Accommodations/Hotels, it’s obvious that cleaning is insufficient. Last time I informed the front desk, but this time I was so fed up that I didn’t even bother contacting them. It doesn’t seem likely to improve, so I would like you to provide something like a handheld vacuum cleaner in the Room.

  • 4.67
    きさらぎ ろく
    วันที่โพสต์: 2/6/2026

    We were extremely satisfied.

    Great location, great Facility, and even better service—we were very satisfied. We couldn’t do a Multiple Night Stay due to the typhoon, but both my wife and I would love to stay here again. Thank you to all the staff.

  • 4.83
    よこりょうさん
    วันที่โพสต์: 27/5/2026

    No mistakes.

    I’ve stayed here about three or four times, and I think it’s the best Resort Hotel on Okinawa’s main island. - The Room is clean, spacious, and feels very open. - The breakfast selection is huge. Even compared with other Hotels in the same class, it stands out, and everything is delicious. There is no live kitchen. - There are many different types of pools, so you won’t get bored. I visited with two small children, and they happily played the whole time. They especially loved the tipping-bucket pool feature. - Access isn’t great if you’re planning to visit Churaumi Aquarium or sightsee in the northern area, but aside from that, it’s an excellent Resort stay with nothing to complain about. Every time I stay here, I want to come back again.

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