Gen Hakone Gora

I was deeply moved by the warm hospitality of all the staff. This was our first trip with our 0-year-old son, so we were a bit anxious, but every employee remembered his name and spoke to him kindly. They also thoughtfully helped by warming up baby food and even making rice porridge, which was truly a great support for us. The all-you-can-drink alcohol and snacks in the lobby, the complimentary drinks in the Room, and the delicious meals were all excellent and very satisfying. It was a wonderful Accommodation that we would love to visit again—not only for families with children, but also just as adults!

We made a Reservation for our honeymoon with a Plan including one night and two meals. This time, we were upgraded to a larger Room, and we truly enjoyed a wonderful stay. The Room was spacious and relaxing, and the excellent taste was evident in every detail—from the furniture down to the smallest glass. The amenities were also well stocked, and we especially appreciated being able to choose bath products from multiple brands at the large public bath.This Accommodation has only 18 rooms, so it feels pleasantly intimate. Since it was a weekday and there were few guests, both dinner and breakfast were served in our Room, allowing us to fully enjoy privacy along with attentive service at a relaxed pace.The meals were creative Japanese kaiseki cuisine, and we were completely satisfied with both the quality and quantity. As it was our honeymoon, they kindly offered us a complimentary drink service and even decorated our dessert plate—we were truly touched by their warm hospitality.The self-service coffee bar in the lobby was also very unique: choosing the beans, grinding them ourselves, and brewing fresh coffee was a great experience—and it tasted authentic and delicious.We have stayed at many luxury Accommodations before, but this time became an exceptional stay that satisfied all five senses—sight, body comfort, taste, everything. Thank you very much for such a wonderful night.