Example of a guest room
Example of a guest room
Example of a guest room
Example of a guest room
Meal example
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Gen Hakone Gora

Kanagawa Prefecture／Gōra
¥123,200～
Dinner and Breakfast included ; 2 peopleTax included¥98,560〜
(USD 617.77)

Savor the breathtaking scenery crafted by the nature of Hakone Gora from the open-air bath in your Room.

Opened in May 2021 "The ultimate retreat" and "Supportive hospitality from the shadows" are the concepts of Gen. Embraced by the profound natural beauty of Gora, it soothes the senses with the Hakone mountain range, a stargazing deck, and an open-air bath in the Room with natural hot spring water. Natural Kaiseki meals are served in the Room for both dinner and breakfast.

4.66 - Wonderful(308)
  • We had a wonderful time as a family.

    We stayed with our baby, and it was such a wonderful Accommodation that we’d love to visit again even as adults only.The chic, calming interior was beautiful, and you could feel the attention to detail in every piece of furniture, appliance, and decor. The Room had adorable children’s chairs and slippers, a yoga mat, DVD rentals, a star chart, and more. The space itself was so comfortable that simply spending time at the Accommodation felt truly restorative.At the front desk there was a complimentary drink service including alcohol such as beer and sake, as well as delicious decaf coffee that pregnant guests and breastfeeding moms can enjoy. On top of that, all drinks and snacks in the in-Room refrigerator were also free—such a thoughtful touch that made us feel genuinely cared for.The private open-air bath attached to the Room was a solid rock-built bath with an impressive presence; soaking slowly while surrounded by nature was incredibly relaxing.Most memorable of all was the view from the Room: refreshing mountains stretching out before us, with Sagami Bay visible beyond. Just staying in the Room while gazing out the window felt luxurious—we lost track of time and truly unwound.Each dish showed great care and craftsmanship; everything was delicious and we were completely satisfied.Although we stayed with a child, thanks to the warm hospitality of all the staff we were able to spend our time very comfortably.

    こうたろう/ 8/12/2026
  • My Son’s First Trip

    I was deeply moved by the warm hospitality of all the staff. This was our first trip with our 0-year-old son, so we were a bit anxious, but every employee remembered his name and spoke to him kindly. They also thoughtfully helped by warming up baby food and even making rice porridge, which was truly a great support for us. The all-you-can-drink alcohol and snacks in the lobby, the complimentary drinks in the Room, and the delicious meals were all excellent and very satisfying. It was a wonderful Accommodation that we would love to visit again—not only for families with children, but also just as adults!

    ゆいとまる 8/2/2026

Facilities and Services

See All
  • Hot spring
  • Room with Open-Air Bath
  • Spa facility
Free-flowing hot spring / Large public bath / Sauna / Within a 5-minute walk from the station / Free shuttle service / Room service
IN15:00～18:00
OUT11:00
Number of rooms18 rooms
PetNot allowed
Your childPermitted

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[The Ultimate Stay-In Retreat] A spacious deck with breathtaking views; in-room dining in all 18 guest Rooms with open-air baths; exquisite nature-inspired creative kaiseki cuisine

IN 15:00～18:00
OUT 11:00
¥123,200～
Dinner and Breakfast included ; 2 peopleTax included¥98,560〜
(USD 617.77)

[The Ultimate Stay-In Retreat] A spacious deck with breathtaking views; in-room dining in all 18 guest Rooms with open-air baths; exquisite nature-inspired creative kaiseki cuisine

IN 15:00～18:00
OUT 11:00
¥136,400～
Dinner and Breakfast included ; 2 peopleTax included¥109,120〜
(USD 683.96)

[The Ultimate Stay-In Retreat] A spacious deck with breathtaking views; in-room dining in all 18 guest Rooms with open-air baths; exquisite nature-inspired creative kaiseki cuisine

IN 15:00～18:00
OUT 11:00
¥156,200～
Dinner and Breakfast included ; 2 peopleTax included¥124,960〜
(USD 783.24)

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Introduction of the Accommodation

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Mysterious decor

Providing a space embraced by the nature of Hakone Gora. The concept of "Gen" is a harmonious blend of traditional Japanese architecture and contemporary design, offering a comfortable, pure, and simple atmosphere with a gentle touch to both body and mind, and a warm transparency. In the premium type Rooms on the top floor, each Room features a panoramic deck overlooking the Hakone mountain range and an open-air hot spring bath with water directly from the source. Guests can enjoy private dining in the comfort of their Room, offering an ultimate secluded retreat. The natural type Rooms, which are more spacious and thoughtfully designed, offer two distinct views: the mountain range of the Hakone mountains and the profound Gora woodland. Both are designed with a focus on comfort and attention to detail. Choose your preferred type to suit your occasion.

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Gen's Cuisine ~Learning from the Past, Innovating for the Future~

Surrounded by the sea and blessed with rich mountain ranges, Japan is a land of four distinct seasons. In the warm climates of Manazuru, Sagami, Ashigara, Mishima, and Numazu, we embrace the natural flavors of seasonal ingredients. At Gen's Natural Japanese Cuisine, we craft dishes rooted in tradition while embracing innovation. Using carefully prepared dashi as a foundation and combining delicate Japanese culinary techniques with bold methods and presentation, we offer a unique dining experience. Savor the rich taste of natural ingredients through our refined yet daring Japanese cuisine. While honoring traditional values, we continuously challenge ourselves to present bold ideas that bring new encounters and surprises each season.

Facilities and Equipment of Accommodation

  • The room
    The room
  • Facilities & Services
    Facilities & Services
  • Meal
    Meal

Basic Information

TaxesHot Spring Tax is required separately (150 yen per person).
Card information
VISA / MASTER / JCB / AMEX / DINERS / UnionPay
Pets
Not allowed
BreakfastThere is no information about breakfast.
Your child
You can stay.
Room service
Available for use
We will deliver beverages to your Room. (15:00～21:00)
Common amenities
  • ○ Shampoo · conditioner
  • ○ Body soap · soap
  • ○ Towel · Bath towel
  • ○ Body towel · sponge
  • ○ Toothbrush set
  • ○ Comb · Brush
  • ○ Shower cap
  • ○ Hair dryer
  • ○ Shaving
  • × Shaving Gel/Foam
  • × Bath additives
  • ○ Yukata
  • ○ Nightwear
  • ○ Bathrobe
  • ○ Slippers
  • ○ facial cleanser
  • ○ Toner
  • ○ Lotion
  • ○ Makeup remover
  • ○ Cotton swab
  • ○ Cotton
  • ○ Clothing deodorizing spray
  • ○ Refrigerator
  • ○ Minibar
  • ○ Electric kettle
  • ○ Tea set (free)
  • ○ Television
  • ○ Safe
  • ○ Scale
  • × Trouser press
  • × Free morning edition
  • × Pay-per-view broadcast
  • ○ Satellite broadcasting
  • × Video on Demand
  • × Radio
  • × CD player
  • ○ DVD player
  • ○ Blu-ray player
  • ○ Speakers for portable audio
  • ○ In-room PCs and tablets
Facilities and Features
  • ○ Hot spring
  • ○ Rooms with open-air baths available
  • × Open-air bath
  • ○ Free-flowing hot spring
  • ○ Large public bath
  • × Private bath
  • ○ Sauna
  • × Ganbanyoku (rock bathing)
  • ○ Within a 5-minute walk from the station
  • × Within a 5-minute walk to the convenience store.
  • × Indoor pool
  • × Outdoor pool
  • × Pet-friendly
  • ○ Spa facility
  • × Fitness
  • ○ Free shuttle service
  • × Shuttle Service (Paid)
  • ○ Room service
  • × Room Service Available 24 Hours
  • × Barrier-free
  • × Childcare services
Esthetic Massage
Available
~玄 In-Room SPA~ Mindfulness~Feeling the natural comfort~ is the theme of this relaxation treatment. Experience a high-quality treatment with a profound sense of relief after a session incorporating spiritual elements, all while enjoying the serene views from your room.
Fitness gym
None
Public Bath
The number of Public Bath
2
Business Hours
16:00~10:00
Hot spring
Available
Free-flowing
Available
Milky hot spring water
None
Additional Information
100% natural hot spring
Remarks
The large public bath will be closed from 1:00 AM to 5:00 AM the following morning.
Room with Open-Air Bath
Hot spring
Available
Free-flowing
Available
Milky hot spring water
None
Additional Information
100% natural hot spring
Remarks
Spring quality and benefits

Sodium chloride spring

Cuts, burns, chronic skin diseases, chronic gynecological diseases, digestive issues, constipation, muscle and joint pain, etc.

※Regarding the notation of "Gensen Kakenagashi"
In some facilities, heating or adding water for temperature adjustment may be performed. Additionally, please note that in some parts of the facility, the hot spring water may not be free-flowing from the source. For more details, please contact each facility.

SaunaAvailable
Hot stone spaNone
About Hygiene Measures
Please sanitize your hands, check your temperature, and wear a mask inside the facility during check-in.

Reviews

Overall Score
4.66
Wonderful (308)
  • Rooms & Amenities
    4.76
  • Facility
    4.61
  • Hospitality & Service
    4.70
  • Meals
    4.53
  • Onsen & Bath
    4.70
  • Satisfaction
    4.68

*Reviews that have been translated from Japanese.*

*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*

Access Information

Address
Kanagawa PrefectureAshigarashimo-gun, Hakone-machi, Gora 1300-238
TEL：+81-460-82-2229

Approximately 5 minutes by car from Gora Station on the Hakone Tozan Railway.

Parking Information
Fee
Free for guests
Parking time
---
Parking space
No restrictions
Number of parking spaces
30 cars available outdoor
Valet service
Available (Free)

Pickup and drop-off information
Available (Free)Please contact us after arriving at Gora Station of the Hakone Tozan Railway.

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