รีวิวและความประทับใจจากผู้เข้าพักที่ Izu Kogen Onsen Hotel Mori no Izumi - 2หน้า

(จังหวัดชิซูโอกะ/เมืองอิโตะ) [ทั้งหมด 34 ห้อง]
คะแนนรวม
4.34
ดี (268)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.24
  • สิ่งอำนวยความสะดวก
    4.15
  • การบริการลูกค้า
    4.42
  • อาหาร
    4.52
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.35
  • ความพึงพอใจ
    4.37
  • 3.67
    喜寿誕生日記念
    วันที่โพสต์: 18/5/2026

    Anniversary

    I made a Reservation for a Room with an open-air bath to celebrate my 77th birthday, but we couldn’t arrange an anniversary surprise because the cake shop had closed. During dinner, a staff member came to offer congratulatory greetings, which was very nice. Thank you. I reserved a Room with an open-air bath, but the bath temperature was almost like cold water. When I checked in at the front desk, I was told that the valve had already been adjusted and not to touch it. I wanted to use the open-air bath right away, so this was disappointing. Even at night the temperature didn’t rise, so I opened the valve myself, but it still didn’t warm up much. I checked again in the morning; it was slightly warmer, so I used it then. It was very disappointing. I wish they had checked and managed the temperature properly.

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  • 2.50
    クレ椿
    วันที่โพสต์: 8/5/2026

    The Onsen was great.

    I’ve stayed here several times, but this time something happened that made me feel uneasy and lose trust.\nAfter checking in, only about 15 minutes had passed and I was in the Room putting down and organizing my luggage when the door suddenly opened. I’m not sure if it was a staff member, but we made eye contact and I was shocked. They only said “Sorry” and then left.\nI expected some explanation afterward, but there was none, which felt very unsettling.\nAlso, the carpet was covered in stains, which honestly felt creepy. At night I could hear snoring from the next Room and couldn’t sleep at all. Maybe the walls are thin? I didn’t notice it last time...\nOn the positive side, the bath was nice.\nThe food was good as well, and the woman who served us at dinner was kind and welcoming, which made me feel at ease.

  • 4.00
    ゆうゆう荘
    วันที่โพสต์: 7/5/2026

    This was my first st...

    This was my first stay. I was worried the location might be hard to find, but there were clear signs at key points, so I arrived without any trouble. The Hotel is divided into the main building, villa wing, and large public bath area, and I thought I might get lost, but I was able to move around easily—enjoying drinks in the main lounge and going to the restaurant for meals without confusion. The open-air bath in my Room was spacious and comfortable, with an easy-to-adjust water temperature, so I ended up not going to the large public bath since it was a bit far. The meals featured seasonal ingredients; the fried Spanish mackerel and bamboo shoots in dashi broth were especially delicious, and I enjoyed grilling the Japanese wagyu sirloin on a ceramic plate myself. Grating fresh hon-wasabi myself and eating it over rice as a wasabi bowl was a valuable first-time experience. The free-flow drinks included beer that tasted excellent. Overall, it felt very reasonably priced with outstanding value for money. I would love to stay again.

  • 1.00
    温泉メモ
    วันที่โพสต์: 6/5/2026

    When we checked the ...

    When we checked the in-room open-air bath right after check-in, the tub was only about one-quarter full and the water temperature was too low to bathe. We contacted the front desk and a staff member came to check, but they initially suggested that “other guests may be using a lot of hot water” or asked whether we had “operated it,” which made it sound as if the issue was on our side. The problem was not resolved, and staff had to come in and out repeatedly, so we were unable to relax during our stay. We chose this Accommodation specifically looking forward to the in-room open-air bath, so it was extremely disappointing that we ultimately could not use it. There were also concerns with the Facility. The Room’s ventilation fan had mold- or dust-like buildup, there was grime around the sink drain, the mattress was hard with springs pressing into my body so I could not rest comfortably, and the hair dryer had weak airflow with an unstable moving part that made it difficult to use. Although we were told this was a “special Room,” we could not use the key feature—the open-air bath—and could not get proper rest. Under those circumstances, I could not accept that only a 30% discount was offered. I understand that changing Rooms may have been difficult due to full occupancy, but in that case I would have wanted an alternative solution more appropriate for the situation or a response I could better accept. It is rare for my partner and me to have time off together for work reasons, and this trip was finally an opportunity for us to spend time together. However, what we hoped for did not happen; instead we were left shocked at having paid significant costs without getting what we expected. Afterward, when I checked Reviews, it seemed there had been similar issues with in-room open-air baths in the past. If I had known beforehand, I would not have chosen this Accommodation. I strongly hope you will improve Facility maintenance and your response when problems occur so that similar issues are not repeated.

  • 3.33
    たろうGT-R
    วันที่โพสต์: 5/5/2026

    I’m very particular about the small details.

    Good Points - In-room open-air bath - All-you-can-drink during meals - Drink bar in the lobby after meals Points of Concern - Dust buildup on the toilet ventilation vent - Red mold around the drain - The hair dryer is old and has weak power - The hallway smells musty Because it was an Accommodation introduced by IKYU, I had high expectations, but honestly there were many disappointing points. To use the large public bath, you have to go outside. I tried it once, but the in-room open-air bath was more than enough for me. The food was good, but not to the point where I would want to return. It felt like attention to detail was lacking, and I wish improvements were made more from a guest’s perspective. Overall satisfaction was low; if I’m paying the same price, I would rather stay at another Ryokan.

  • 3.67
    ねーらん
    วันที่โพสต์: 29/4/2026

    I booked using the last-minute discount.

    I made a Reservation expecting to arrive at night. The car navigation system didn’t work well, and I got quite lost driving around the villa area. Once I switched to Google Maps, I arrived smoothly. Because it was dark, I couldn’t really see the surroundings, but in the morning I noticed how beautiful the courtyard was. The Room is a bit old, but it’s spacious and relaxing. The path to the large public bath was dark and a little scary, but the bath itself was clean. It rained in the morning so I skipped it; getting around on rainy days can be tough. It was nice to have a cold beer in the lounge after bathing. Breakfast was very delicious—especially the freshly grilled dried fish. The sea urchin shiitake was also great, and I ended up buying some to take home. Overall, it was excellent value for money.

  • 4.67
    とある休日の過ごし方
    วันที่โพสต์: 19/4/2026

    We were very satisfied with both the meals and the Onsen.

    We stayed for two nights in a Superior Twin with an open-air Onsen bath. The Room was spacious, and being able to bathe whenever we liked allowed us to fully enjoy the open-air Onsen. Both dinner and breakfast were delicious. It reminded us once again how wonderful Japanese cuisine is. After breakfast, we took a walk around the Hotel garden, but more than the garden itself, we loved the natural quiet—broken only by the beautiful songs of wild birds—and the fresh, clean breeze. We look forward to returning someday to savor the meals and Onsen again, and to enjoy a truly relaxing stay.

  • 5.00
    ひーさん！
    วันที่โพสต์: 11/4/2026

    Forest Spring: Third Visit

    Beer was offered as a welcome drink. I enjoyed it very much. The Room, bath, and sauna were all very satisfying. I also thoroughly enjoyed the food and drinks. The soup dish with itawarabi and shrimp dumpling was excellent. It was my first time trying itawarabi, but I loved the texture—it was delicious. I would like to visit in every season. Thank you very much.

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  • 4.00
    うまのへ
    วันที่โพสต์: 9/4/2026

    We had a relaxing stay!

    I stayed with No Meals Included because I have an acquaintance nearby. The bath was also very nice. I didn’t have much time to relax at the Accommodation, so next time I’d like to enjoy it a bit more. The Accommodation isn’t new, but it was thoroughly cleaned and made for a very comfortable stay.

  • 4.33
    ハリハリ1000
    วันที่โพสต์: 7/4/2026

    All-inclusive.

    Although it is described as all-inclusive, there are time limits and the selection provided is quite limited. Please consider learning from other Hotels—more and more now offer a wider variety, such as muffins and croquettes. Also, please note that while it is called an Onsen, it is not free-flowing from the source. The bath in the Room was the largest I have ever had, spacious enough for two people with room to spare.

  • 5.00
    Cafe Lotus
    วันที่โพสต์: 2/4/2026

    We had a relaxing stay.

    We were able to enjoy a relaxing, unhurried trip to Izu. Mt. Omuro and Lake Ippeki are nearby, and this time we visited mainly for Sakura-no-Sato and the Museum of 20th Century Art. It feels like an excellent location—perfect for indoor sightseeing on rainy days and for walks when the weather is nice. Although it unfortunately rained, we enjoyed banana chips and alcohol in the lounge, relaxed with a soak in the bath, and had a delicious dinner. We were surprised that some drinks, including alcohol, were available free of charge at dinner. We also appreciated having after-dinner coffee in the lounge. On our way to the Hotel, our car navigation system couldn’t find it, so we called and received kind directions that helped us arrive safely. The next day was sunny, and we enjoyed Mt. Omuro along with cherry blossoms in full bloom at Sakura-no-Sato. My mother, who is 80 years old, also seemed very satisfied. Thank you very much.

  • 4.83
    やよへい
    วันที่โพสต์: 24/3/2026

    Moon and Hot Spring Night Music Gathering

    This Accommodation offered outstanding value for money. The evening before, we suddenly decided to go to Izu Kogen to see the cherry blossoms. While looking for an Accommodation, we chose this place because it offered live violin and piano performances. The building and lush garden felt like a luxurious space. The building and our Room do feel a bit dated, but everything was kept very clean, which was great. We also enjoyed the large public bath comfortably. As for the meals, considering the accommodation cost, we were satisfied—though we would have been even happier with just a little more volume. Since it is all-inclusive, we had beer in the lounge from check-in, and at night we attended the “Tsuki to Izumi” evening concert and listened to live violin and piano music. It turned into a very satisfying trip.

  • 4.67
    konekodaisuki
    วันที่โพสต์: 6/3/2026

    A lovely Western-style Accommodation

    This was my first stay, and it was a very comfortable Hotel. It seems to be a popular Accommodation—there were many cars, and we had to wait a little at check-in, which made me feel that lots of guests were arriving. The restaurant was lively at dinner time, but the large public bath felt almost private with only five people, and the free-drink lounge was not crowded either. I was able to relax and enjoy it at my own pace. With the Western-style building, stained glass, and a fountain pond—and the Room being spacious and charming—it felt like being abroad. The sink area, toilet, and bath were all new, and it was nice that everything around the water facilities was so clean. Breakfast wasn’t a buffet; it featured delicious local ingredients. This is a Hotel I’d love to return to—thank you for taking care of us.

  • 4.33
    かんだしろ
    วันที่โพสต์: 24/2/2026

    This is a Hotel I would happily stay at again.

    We would have appreciated smoother meal service. There was a period of about 10 minutes with nothing to eat, so we asked the attendant. However, the gaps were too long, and we ended up feeling full and left some of the later dishes. The food was delicious, so it was disappointing. The bed mattress sank quite a bit around the lower back area. The Onsen in the Room was wonderful and made us very happy. The water felt like lotion. It was an Onsen we would like to use again. Overall, our satisfaction level was high on average. Thank you very much.

  • 5.00
    Landsend
    วันที่โพสต์: 12/2/2026

    Please refer to the previous comment.

    This booking is for an additional night decided at short notice due to snow. The main details are posted under the original booking—please refer to that listing.

  • 5.00
    Landsend
    วันที่โพสต์: 11/2/2026

    We had a very satisfying stay.

    This was our second repeat stay. We originally made a Reservation for two nights, but due to heavy snowfall the surrounding roads became difficult to pass. Many cars got stuck and couldn’t move, so we extended our stay at short notice and stayed three nights. This time we booked a Room with a semi-open-air Onsen bath, with two meals and an all-inclusive plan. For two full days in between, we enjoyed the Onsen as much as we liked, along with drinks in the lounge and alcohol at dinner. The staff were kind, the food was delicious with just the right portions, and we were extremely satisfied with our stay. In particular, we were very impressed by the thoughtful care and quick response of the General Manager overseeing operations. The General Manager also oversees another Hotel. When we stayed at that other Hotel last month, I casually mentioned that because the semi-open-air Onsen bath in Mori no Izumi has some depth, it would be helpful to have a step for getting in and out. They remembered this and had it prepared for us this time—an outstanding example of hospitality and prompt action that truly moved us. We have already made Reservations for our next stay as well, including their affiliated Hotels.

  • 4.17
    ハッピーなお
    วันที่โพสต์: 5/2/2026

    We had a wonderful time.

    The day before our stay, we received a call informing us that the Room we had reserved with an open-air bath would be changed due to an air-conditioning issue. We had been really looking forward to it, so we checked in feeling disappointed. However, the new Room was comfortable, and the bath was wonderful—we were able to relax and unwind. Thanks to the thoughtful care of the Hotel staff, our trip to celebrate my husband’s 60th birthday became a memorable one.

  • 5.00
    よさこいよさこ
    วันที่โพสต์: 1/2/2026

    The Room’s free-flowing hot spring bath is exceptional.

    Perhaps because a great Plan was available, the Shuttle Service bus was unusually full, but after check-in I was able to enjoy the usual elegant time. Dinner this time did not include fresh wasabi; instead, it came with an unusual oyster dish and delicious beef shabu-shabu, which was wonderful. I wonder if you prepared a menu for Multiple Night Stay guests so it wouldn’t be the same as last month’s. It was another wonderful stay. Thank you very much.

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  • 4.00
    チーロイ
    วันที่โพสต์: 1/2/2026

    We were able to enjoy our meal in a calm, relaxing atmosphere.

    Many Hotels I’ve stayed at recently offer buffet-style dining with plenty of options, but it still doesn’t feel very relaxing. At this Hotel, I was able to enjoy my meal slowly while seated, which was great. It was advertised as all-inclusive, but the available hours felt somewhat limited. There was no café au lait option with the coffee, so I thought it would be nice if milk were also available near the coffee station.

  • 4.83
    チーズケーキA
    วันที่โพสต์: 31/1/2026

    We stayed as a coupl...

    We stayed as a couple to relax with a long soak in the Onsen. The Facility isn’t new, but it’s well maintained, charming, and very calming. The meals were delicious, with both quality and quantity more than sufficient. Best of all, the all-inclusive plan made the drink in the lounge after arrival and the post-bath beer truly exceptional. We also enjoyed Shizuoka’s local green tea shochu with our meal, and as the Reviews said, it was an Accommodation that felt like an excellent value.

  • 2.50
    kikipi
    วันที่โพสต์: 26/1/2026

    We were looking forw...

    We were looking forward to our stay as part of a birthday celebration, but there were many disappointing aspects. At the time of reservation, we informed the staff about our preferred shuttle service check-in time and that one of our party members had a shellfish allergy. However, information regarding the shuttle service was not shared among the staff, leading to inconsistent explanations during phone calls and at check-in. Despite making a reservation for the check-in shuttle one month in advance, we were informed six days before our stay that "14:20 is fully booked and unavailable," and we were asked to change the time. Additionally, when we called back to confirm details, previous conversations had not been recorded properly, resulting in us having to repeat ourselves multiple times. Due to adjusting the pick-up time for check-in, we arrived later than planned. Concerned that this might put us at a disadvantage for securing a spot on the first-come-first-served basis for checkout day’s shuttle service reservations, I called ahead. I was told over the phone that "it’s not by reservation; guests are guided based on their arrival order at the lobby" and that "even if you want 10:00 departure timing on checkout day morning—arriving early in the lobby should suffice." However upon actual Check-In process instead got conflicting info saying “already too many requests exist around 10am slot” thus only option left meant station-arrival delayed till ~10:40 timeframe ultimately unable-to-select desired-timeframe! During dinner-time meal arrangements pre-notified Shellfish-allergy wasn’t accounted-for raising safety concerns significantly uncomfortable experience overall dining-wise... Outdoor bath area lacked privacy since standing up exposed viewable directly from nearby roadways where vehicles passed-by frequently hence couldn’t relax-enjoy usage peacefully either unfortunately! Overall impression felt lacking adequate communication coordination advanced guidance attentiveness missing throughout entire experience especially given special occasion nature celebrating Birthday trip expectations unmet leaving deeply disappointed sincerely hope future improvements implemented benefiting others planning stays moving forward!

  • 5.00
    tukinosabaku2002
    วันที่โพสต์: 21/1/2026

    The Taste of Time and Space

    Thanks to the season, it was not very crowded, allowing us to enjoy a peaceful and quiet atmosphere. The building was photogenic from various angles, including the lobby, lounge, hallways, courtyard, and outdoor pond. Both dinner and breakfast featured thoughtfully crafted menus, and the restaurant had separate rooms for a calm ambiance. The furnishings, amenities, and service were impeccable. In the afternoon, enjoying a drink in the lounge while gazing at the scenery outside helped us forget everyday worries. The Onsen was spacious and clean; even the sound of wind at night added to its charm. For an elderly couple visiting while still active enough to travel, it became an unforgettable experience filled with joy. Thank you very much!

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  • 2.20
    Kurokan
    วันที่โพสต์: 17/1/2026

    The temperature of the open-air bath is...

    We were looking forward to staying in a Room with an open-air bath, but the water temperature was only lukewarm. Since the system automatically controls the water flow, we couldn't adjust it ourselves, which was very disappointing. When we informed the staff the next morning, they confidently stated, "The temperature is regularly checked, so that shouldn't be possible," which made it even more disappointing. We don't think we will visit again.

  • 4.83
    くま&いぬ
    วันที่โพสต์: 12/1/2026

    It was a truly satisfying trip!

    I stayed at this hotel during a long-awaited trip with my female friends. The shuttle service from Kawana Station was very helpful. The driver, front desk staff, and dining staff were all friendly and left a great impression. Dinner was a kaiseki meal, which was absolutely delicious. It was visually stunning and satisfying in both quality and quantity! The individual clay pot rice seemed like it might be too much, but I ended up finishing it all. Additionally, we could enjoy as much alcohol or soft drinks as we liked, which paired perfectly with the delicious food (laughs). Breakfast was a Japanese set meal, with the grilled horse mackerel being particularly flavorful and fatty—it was excellent! While the portion size seemed just right for women, adding some fried items might make it more appealing for men. The hotel itself is a charming retro Western-style building that I found very lovely. The room was spacious and comfortable to stay in. One thing I really appreciated about the bed was that the sides of the duvet were not tucked in tightly like they often are at other accommodations; this made sleeping much more comfortable without feeling constricted when turning over. Although I loved everything about the room overall, one small downside was that the bathroom sink drained slowly—water would remain for some time after use, so I tried to use less water when possible. Perhaps this issue only affected our particular room? Overall though, this is truly an exceptional accommodation where satisfaction is guaranteed! I will definitely stay here again!

  • 4.17
    あらまみ
    วันที่โพสต์: 12/1/2026

    Room with a private open-air bath is preferred.

    I chose a room with an open-air Onsen so I could enjoy it anytime. The bath was perfectly sized to stretch my legs, and the water temperature could be adjusted, which was very satisfying. It was a lovely Hotel with a calm atmosphere where you could truly feel the tranquility of the forest.

  • 5.00
    ゆうちゃんラガー
    วันที่โพสต์: 25/12/2025

    Thank you for your patronage.

    We enjoyed the Onsen and meals. The all-you-can-drink service was very helpful. We also appreciated the all-you-can-drink option in the lounge. Thank you for the free karaoke as well. We will use your services again. Thank you very much!

  • 4.50
    kagayuta
    วันที่โพสต์: 24/12/2025

    The meals and bath w...

    The meals and bath were very satisfying. There was also a flute concert on the day, allowing me to relax and forget about work for the first time in a while. I truly appreciate the wonderful event and the performers.

  • 5.00
    うずこしょう
    วันที่โพสต์: 8/12/2025

    The food was delicious, and we had a relaxing time.

    We stayed as a group of four female friends. Drinks were inclusive, and the food, especially the fish, was delicious. The sashimi was fresh, and the dried fish had just the right amount of saltiness with tender texture. Unlike usual stays, the futons were already laid out at check-in and were mattress-type, so they couldn't be folded up. As a result, we couldn't sit around a low table for chatting (though this wasn't particularly an issue for us). The staff provided very polite service, and overall we had a comfortable stay. Thank you!

  • 4.67
    温泉大好きじいじ
    วันที่โพสต์: 6/12/2025

    Free drinks are amazing!

    The lounge's free drinks had a wide variety, and I used it several times. It was great. The open-air bath was surrounded by trees, creating a nice atmosphere. There were even squirrels in the trees! The meals were just the right amount and delicious. The Room was clean, and I could relax comfortably. It was a Hotel that makes you want to visit again.

  • 3.17
    h&m.1225
    วันที่โพสต์: 18/11/2025

    The bed in the guest...

    The bed in the guest room was very hard, and there were dead bees in the private open-air bath. The attitude of the front desk staff was also somewhat unpleasant, leading to many disappointing moments overall. While it’s not fair to expect the quality of other top-tier Hotels, it felt like a "this is about what you get" level experience.

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