รีวิวและความประทับใจจากผู้เข้าพักที่ HAKONE NICA

The Hotel is perfect! However, occasionally the clientele is the worst.

The Property was truly a wonderful Hotel with excellent service, Facilities, cuisine, and baths. However, my stay was marred by being accommodated alongside a group of young men and women whose behavior was not in line with the elegance of the Property. From the moment of arrival, their loud and disruptive behavior ruined the atmosphere. While enjoying the view of Hakone from the balcony, the noise from a couple fooling around in the bath was unbearable. To make matters worse, as I was appreciating the scenery downstairs, I ended up being drenched by water spilled by the same couple from above. The noise continued into the night... Fortunately, as I stayed for two nights, I was able to fully enjoy the true excellence of the Property on the second day, including the meals, wine pairing, and exceptional service. As mentioned in other Reviews, the presence of guests who do not match the Property's standards may detract from its true charm.