HAKONE NICA

The Room, room service, meals, and Onsen were all truly wonderful—we were completely satisfied with our stay!Thank you very much to all the staff.The pajama fabric was soft and very comfortable to wear, so I bought a set as a souvenir.I’d love to come back again as a treat for myself.

We stayed to celebrate my father’s 81st birthday. From the warm welcome at our car, the staff’s courteous and heartfelt hospitality left a strong impression, and we were able to spend the entire stay in great comfort. Not only was every detail thoughtfully taken care of—including arranging a wheelchair—but the all-inclusive offerings were also exceptionally fulfilling, allowing us to relax and enjoy a luxurious time without worrying about the clock. Each dish was beautifully presented and delicious, and together with the atmosphere and interior design throughout the Hotel, we felt quality and attentive care in everything. I’m truly glad we chose this Hotel for such a special occasion as a birthday. I had assumed it might be used mostly by younger guests, but there were many older guests as well, so we could enjoy a calm and relaxing atmosphere. Thanks to everyone’s kindness, it became an unforgettable memory for us. This is a wonderful Hotel that makes us want to return in another season. Thank you very much for your sincere hospitality. (Thank you also for your help regarding our forgotten item—sorry for the trouble.)