รีวิวและความประทับใจจากผู้เข้าพักที่ Izu Hotel Resort & Spa - 7หน้า

(จังหวัดชิซูโอกะ/อิซุ・น้ำพุร้อนอาตากาวะ) [ทั้งหมด 26 ห้อง]
คะแนนรวม
4.69
ยอดเยี่ยม (248)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.75
  • สิ่งอำนวยความสะดวก
    4.78
  • การบริการลูกค้า
    4.63
  • อาหาร
    4.50
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.81
  • ความพึงพอใจ
    4.67
  • 4.83
    r2-d2-c-3po

    Always fully satisfied no matter how many times you visit.

    This is my second stay, but I often stop by the bakery, and it's truly a wonderful Hotel where you can relax. The food was excellent, and I was very satisfied with the staff's service. Special thanks to the male staff at the bakery for their assistance when using the lounge. If I had to say anything, it would be that I couldn't find a towel warmer, which was a bit disappointing. I'll be back next time!

  • 5.00
    あ～ちゃん22号

    I look forward to visiting every time.

    I visit every year, and no matter when I go, I always have a pleasant stay. This time, I made a reservation to coincide with the Kawazu cherry blossom season, but unfortunately, due to the prolonged cold wave, the Kawazu cherry blossoms had not yet bloomed. However, I was able to relax with delicious food and an open-air bath with a spectacular view. I'll visit again.

  • 4.83
    ないわ

    It was wonderful.

    The first Japanese meal was wonderful. I was nervous at the counter, but the calculated presentation, explanations, and delicious food were impressive. Even though I was full, I ate everything without leaving any behind. Then back to the Room for a moonlit view. It was a perfectly accommodating stay for one night. I'll visit again. Just one point: when sitting in the women's bath washing area and showering, cold water drips from the platform onto your thighs. It's a bit chilly in winter. Other than that, it's unfortunate because the bath is good otherwise. Maybe it bothered me because it's winter? I'll come back to relax again slowly. Thank you very much!

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  • 5.00
    e-yudana

    I would like to make this my regular property.

    Thank you very much for this stay. The location, the building and room furnishings, the hardware such as furniture, the attentiveness and hospitality spirit of each staff member, the sense of space creation within the facility, and the services as a hotel all provided high satisfaction while also conveying warmth. Lounge services can be enjoyed at many properties, but especially the way staff interact with guests, the quality of private open-air baths, and large public baths (deep bath) are advantages of this property. I hope you will continue to provide these services with pride in the future. I would definitely like to make it my regular property from now on. I look forward to visiting again. Thank you very much.

  • 4.00
    はなさかじいさん2

    I was able to escape...

    I was able to escape reality and quietly enjoy an extraordinary experience! If I were to point out areas for improvement, it would be the following two points. 1. French dinner I chose the upgraded course because it was a good deal, but the combination of salmon and pie in the second dish was heavy, and I couldn't enjoy it until the final dessert wagon. Also, I felt that the soup's seasoning was bland. The portions of each dish also seemed large. 2. Attitude of cleaning staff Before checking out, I passed by a cleaning staff member in the hallway and greeted them first, but they ignored me, which made me feel very uncomfortable. We made eye contact, but when I greeted them, they just stared at me (a young man). Even a single greeting can affect satisfaction with a hotel; therefore, not only employees but also cleaning staff should be thoroughly trained in this regard. The front desk employees were also rather indifferent; more polite and cheerful service would make us feel better as guests. Although other rooms and services were good overall, this last experience left us disappointed at the end; however overall we were satisfied with our stay!

  • 5.00
    ヒロシ マキシマ

    Wonderful

    The standard dinner for a trip to Izu is Japanese cuisine, but I was satisfied with being able to enjoy French cuisine. The price is also reasonable, so I would like to use it again.

  • 5.00
    たびいち

    We enjoyed the stunn...

    We enjoyed the stunning views from every Facility. Soaking in the hot spring while gazing at the sea and islands below, relaxing in the Room while admiring the scenery, and savoring drinks with the views from the restaurant or lounge—such experiences were truly delightful. Although we initially hesitated to choose this Property due to our preference for natural hot springs, the breathtaking views more than made up for it, even without the natural hot spring. The Room was spacious and comfortable, with a large bedroom. The unique design of the washing area was also thoughtful, reducing physical strain. The meals were on the lighter side in terms of quantity, but when combined with the lounge offerings, they were just right. We enjoyed them thoroughly with some drinks.

  • 5.00
    湯トロン星人

    I have already made a re-reservation.

    I have used several onsen Stays that allow solo travelers to stay in rooms with open-air baths, but this one is undoubtedly the best. Located on a hill, the view from the room is only of the sea, islands, and autumn leaves (stayed in early December). The open-air Aqua Bridge connecting the buildings is refreshing, and a beautiful Blue Rock Thrush named Aoi-kun (as the staff later informed me) also flies by. In the garden outside the restaurant, where you can enjoy drinks while soaking your feet, towels to wipe your feet and blankets to wrap yourself in are provided, ensuring a comfortable experience. Despite having many food dislikes and making numerous requests, they kindly accommodated everything, and I was so comfortable that I have already made a re-reservation... To the wonderful staff with lovely smiles, I'm sorry, but I'll be visiting again!

  • 5.00
    aloha.mahalo

    A super wonderful and amazing Hotel

    Thank you for your hospitality. It was so wonderful and amazing that I decided to return. This time, I stayed through IKYU.com. Thanks to you, it was another wonderful and enjoyable trip to Izu. The lobby and Aqua Bridge were too beautiful, and the deep Onsen, etc., were truly moving and impressive. The view from the room and the Onsen were also wonderful, and the lanai was perfect for relaxing. I am grateful to all the staff for being pleasant and kind. This time, I wasn't feeling well and had to delay dinner, but they were really kind and accommodating. Especially the person in charge at the restaurant was incredibly helpful and I was deeply moved. I was so happy and full of gratitude. Thank you very much. I love Hawaii, so having Lion Coffee and enjoying it in the courtyard garden made me feel like I was in Hawaii, which made me extremely happy. The dinner foie gras was incredibly delicious, and the fresh orange juice in the morning was also incredibly delicious. Thanks to you, I was able to spend a wonderful and amazing time. I love this hotel and want to visit again. Thank you very much, mahalo.

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  • 5.00
    旅好きの老夫婦

    It was a Hotel that ...

    It was a Hotel that satisfied us in every aspect. Everything was clean as it has been 2 years since the renovation. In particular, the meals were delicious, and the open-air bath attached to the Room was nice, but the open-air bath in the large bath was as deep as one's height, allowing for great relaxation.

  • 5.00
    Saka-king

    A high-quality Stays with thoughtful hospitality

    The view, Room, furnishings, and cuisine were all of high quality. Although I visited with a cane, they kindly prepared a chair at the entrance of the Room, informed me in advance about the locations of steps, and brought the car to the entrance, all of which made for a pleasant experience.

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  • 5.00
    QQAAZZ

    While enjoying a spectacular view

    I had been curious about this property for a while, and I finally discovered that it is part of the same group as my beloved Akakura Kanko Hotel, solving the mystery. The time spent on the spacious terrace and open-air bath, with a panoramic view of the sea and greenery, allowed me to forget everything and experience an extraordinary space-time. As the nearly full moon appeared, I felt like Princess Kaguya. The staff were all kind and provided a pleasant hospitality, making everything perfect. I believe I have stayed at over 100 properties domestically and internationally, and this is truly one of the hotels that matches my ideal.

  • 4.67
    リリそう

    The best value for money Hotel

    I was able to book a Room for Christmas, so I visited as I had been curious about it before. I was wondering how it would be since the price was reasonable, but with the fun staff, delicious meals, and a very warming Onsen, it was a great Hotel worth more than the price. I would definitely like to stay again if I have the chance. Thank you very much.

  • 4.83
    温泉DAISUKI

    The indoor open-air ...

    The indoor open-air bath was cozy and relaxing, and above all, the view was superb. I wanted to enter it multiple times. It was a space where you could spend time leisurely indoors, with free drinks including beer, water, and authentic tea and coffee. It's better to prepare your own snacks, but the meals are hearty, so you don't get hungry easily. It was a Property that made me want a Multiple Night Stay. I will definitely repeat my visit.

  • 5.00
    しちおひ

    The best experience

    I had a luxurious time. The drinks in the refrigerator were free, and they provided canned beer and juice in the large bath's rest area, which was a wonderful touch and made me feel great. True to a luxury Stays, they don't charge for small things, which is pleasant. The view is also fantastic, and it's a Property I can confidently recommend to friends. I would like to visit again. It's truly a resort, perfect for those who want to experience something extraordinary.

  • 4.17
    旅人 - S

    Impressions of a Return Visit

    We were blessed with good weather this time, and we were very satisfied with the hardware aspects (scenery due to location, guest rooms, facilities, onsen). However, compared to the last time, the service and meals seemed to have declined in quality. Regarding the service, during the free-flow service after check-in, the beer was out of stock, and the wine server was out of order. Since there was no person in charge on the floor, I went to the restaurant floor and informed the staff, but they just gave a wry smile without any apology. After reporting, the service was normalized, but it was very disappointing right after arrival. As for the meals, overall, they were satisfactory for the price, but I felt the level had dropped compared to the last time (dinner appetizers and breakfast). Based on my numerous stays, even in the competitive area of Izu, the hardware aspects are top-level, so I sincerely hope for improvements in the software aspects in the future.

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  • 5.00
    スカッシュ2

    A hotel you want to keep secret

    After turning right at the Family Mart from the national highway and climbing for about ten minutes, we finally arrived at the Hotel. It was wonderful. The weather forecast was bad that day, and I didn't expect much of a view, unlike the consecutive sunny days before. However, as the color of the clouds changed, so did the color of the sea, and the face of the Izu Oshima Islands right in front of us changed as well. We were able to enjoy a relaxing time gazing out from the Room and lounge. The Hotel is well thought out. The washroom and open-air bath have underfloor heating, allowing us to enjoy them slowly even during this season. The washing area is separated from the outside air by a glass door. There are no convenience stores nearby, but instead, the Room's refrigerator, a lounge where you can relax, and a café (paid) in a separate building are available, providing everything you need. You can feel the good taste of the person who arranged and produced this Hotel. It was truly Japanese hospitality.

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  • 5.00
    レオナルドダヴィンチ

    The view, facilities, cuisine, and staff are all excellent.

    The blue sea, blue sky, and the building with a white theme were full of resort vibes and were wonderful. The Facility inside also had a spacious resort room not seen in other Hotels, where I could relax for hours while enjoying wine. The staff's service was very polite and attentive, making it a comfortable stay. The food was so delicious, it was surprising. The quality of the amenities was good, and I took photos to find the same ones. There were many towels available, so I was happy to use them without hesitation. The deep bath was a first-time experience and was quite nice. I enjoyed visiting various different Hotels and Ryokans, but this Hotel is the only one I want to repeat.

  • 4.50
    飛七

    I was able to refresh.

    Hospitality, cuisine, open-air bath, and the location overlooking the Izu Islands were all satisfying and refreshing. The night sky was filled with stars and the moon, allowing us to take satisfying photos. Thank you to all the staff for taking care of us. We will visit again to watch the celestial show.

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  • 5.00
    マダムＳＰＡ

    Continuing to evolve

    I have been using it since the Hotel opened, and every year, there is some evolution whenever I visit. For example, a gym was added, a resort room where you can relax and enjoy some refreshments before meals was created, and Japanese cuisine started being offered. This year, French desserts are now served with a wagon service. It is a villa area with nothing around, so I recommend you fully enjoy the wonderful view, delicious food, and comfort while relaxing at the Hotel.

  • 3.83
    眠り退屈男

    I hope you do your best.

    I use it almost every year. This time, it was my fifth or sixth visit after a year and two months, but I had a somewhat disappointing experience. At check-in, I waited on the sofa and was called to the counter. I was asked to "please sign after confirming the pre-printed details." While confirming my name, address, and stay details, I was called by a different name. When I said "Huh?" they repeated the different name. When I identified myself as "O," they apologized, as it seemed they confused my name with someone else checking in at the same time. Next, I specified breakfast for the next day, but was not asked about the return bus reservation, so I offered the reservation time myself. When asked, "Would you like guidance to your room?" I replied, "I've been here a few times, so I'm fine," which later turned out to be a mistake. I was about to be sent off without a room card key, so I asked, "What about the key?" and they apologized and handed it to me. After arriving at the room, none of the light switches worked. When I called the front desk, they told me, "There is a 'main switch' at the entrance, please turn it on." Upon closer inspection, I found a white switch labeled "main switch" in small letters above the entrance switch. However, when the door is closed, it's too dark to read. I informed the front desk of this over the phone, saying, "I've been here a few times, but this is the first time I've experienced this," to which they replied, "It hasn't changed since opening, so perhaps the guide usually turned it on for you." I should have asked for guidance instead of assuming "they seem busy" or "I've been here a few times, so I'm fine." Trying to relax in the guest lounge, I found that at 3:30 PM, there were hardly any snacks except for salami, and no staff was present. A staff member arrived and restocked just before 4 PM, but the initial offering was small (the containers were small). The next morning's breakfast (Western style) had no egg dishes (there used to be delicious omelets), just cold appetizers and a meager pot-au-feu style dish. (Perhaps there was no chef in the morning) When I asked for a croissant refill, I was told, "There are only enough croissants for the number of people." It was a frustrating stay.

  • 4.83
    340ワタ

    It was a consistently good Stays.

    Since it was a very impressive Stays last time, I decided to repeat my visit this time. It was a bit disappointing that the open-air bath in the room was not directly connected to the balcony, but overall, from the service to the meals, it was still very good. The rice cooked in the earthen pot for breakfast was also very delicious. One disappointing point was that the appetizers at the welcome drink corner were poorer than last time, and the white wine was not good. I was looking forward to this as well, so it was a concern, but I still want to visit again.

  • 5.00
    とえ

    I was able to relax.

    The lounge, large public bath, lobby, and other Hotel Facilities were more spacious than I imagined, and just that alone made me feel relaxed. All the staff were very nice. The Japanese breakfast was very delicious. I liked the bread and bought a lot to take home. Highly recommended.

  • 4.83
    akiyamaaoi

    A hotel like an auberge!

    We stayed at the beginning of November. We imagined it might be a hotel for young people with many Instagrammable spots like the Aqua Bridge connecting the West and East wings. However, we, two seniors, were pleasantly surprised! There were indeed many Instagrammable spots to enjoy, but it was clear that the hotel was well-operated. The room was designed for convenience, allowing us to relax comfortably. The bath was semi-open-air and compact, but sufficient for one person, with a consistent water temperature. We enjoyed the famous large bath "Fukayu" seven times during our stay. The Atagawa Onsen is smooth and warming to the skin. "Fukayu" is also recommended, definitely try it! The highlight was the meal. We opted for the dinner omakase plan, which made us a bit anxious. On the day, we were informed it would be a Western course at the restaurant. We were offered an upgrade for an additional fee, which we accepted. The hospitality, including the upgrade, was more than sufficient. The flavors were perfect for me—not too strong, yet not bland, enhancing the taste of the ingredients with a refined seasoning that made the meal enjoyable until the end. The two appetizers, "Bluefin Tuna and Beet Salad" and "Oil Barracuda Kadaif Bake," were both new experiences for me. The oil barracuda was especially exquisite. Even as someone who is not fond of fish, I wanted to eat it again. For breakfast, being at a hotel, we unusually chose Western cuisine. It exceeded our expectations, with a hearty pot-au-feu served in the morning, comparable in volume to a Japanese breakfast at an Izu Ryokan. It was a wonderful trip where we enjoyed the Onsen, meals, and the time and space freed from daily busyness. Thank you very much.

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  • 5.00
    kazzbo

    It's been a while since we last stayed with you.

    The image of your Hotel, which I visited shortly after its opening during the COVID-19 pandemic, was one of great care in various aspects, including COVID-19 measures. This time, it was my first visit in about two years, and unlike back then, everything was in a relaxed atmosphere, making it very restful. The resort Room, which used to be bustling, was very quiet until the Room guide, as there were no other guests. It might have been a coincidence, but the image has improved even more. At the special kaiseki dinner served in an open kitchen style, I enjoyed the chef's creative ingenuity, which was not too eccentric, once again. I was impressed by the perfectly dried overnight kinmedai, which is usually served simmered everywhere else (laughs), and the tomato sukiyaki, which I thought might be a bit over the top, was very delicious with its fresh taste! I was also greeted by the female staff member who took care of me at Akakura Kanko Hotel, and it brought back nostalgic memories. I sincerely hope that the hospitality of your Hotel and your chain, where one can relax without any pretension, remains unchanged forever!

  • 5.00
    一休ユキ

    Stay at Izu Hotel Resort & Spa

    The meals, scenery, bath, Room, etc. were all satisfactory, and one night and two days were not enough. I would like to stay again if I have the opportunity.

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  • 4.33
    Ｊリーグ

    Dinner is...

    I arrived earlier than the check-in time, but I was able to relax in the resort room with a glass of wine until my room was ready. The garden was beautiful, and the view from the Aqua Bridge connecting the East Wing to the West Wing was stunning. The room was comfortable, and I enjoyed the soothing onsen with natural hot spring water available anytime. However, dinner (French cuisine) was disappointing. The ingredients and flavors were subpar, and even the drinks we ordered were not satisfying. Unfortunately, this overshadowed all the good aspects of the facility. On a positive note, breakfast (Japanese style) was delicious. When I realized I had forgotten something on my way back home and called them, they responded promptly and sent it to me within two days. Thank you very much!

  • 3.67
    一休み二休み三休み

    A bit disappointing

    Of course, the overall standard is high, but it does not match the price. The front desk is not first-class, and during the check-in process, there are a few points to note. For example, I requested that the alcohol in the room be replaced with soft drinks, but about 30 minutes later, when I was shown to the room, the alcohol was still there. When I mentioned it to the person who showed me the room, they promptly addressed it. The amenities were disappointing, especially the brush, which was not what you would expect in a nice room. I had a Multiple Night Stay, but the breakfast was exactly the same on both days. It was the first time I experienced this at a Property of this rank, so I was disappointed. The food at the restaurant was delicious, and the service was very good. However, I don't think I will go again for this price.

  • 5.00
    やどっこ

    Excellent!

    Stylish lobby with high ceilings and aqua terrace, the large public bath with standing bath, everywhere offers breathtaking views. I was particularly amazed by the beauty when the doors of the Aqua Bridge leading to the East Wing opened. The night view from the large public bath at night was especially beautiful and my favorite. At night, I turned off the lights in the room and fell asleep listening to the sound of insects from outside, which was very soothing. It's a property I want to visit again.

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  • 4.17
    旅行老子

    I used the Deluxe Te...

    I used the Deluxe Terrace Twin. As an elderly person, I have a set time to take my medication, so I requested breakfast at 7 am, but was told that breakfast could only be served from 8 am. It felt like the staff's convenience was prioritized, and the response from the woman at the front desk was businesslike and cold. The guest room and meal content were very good.

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