รีวิวและความประทับใจจากผู้เข้าพักที่ Hotel Metropolitan Kamakura

(จังหวัดคานากาว่า/คามาคุระ) [ทั้งหมด 138 ห้อง]
คะแนนรวม
4.71
ที่สุด (365)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.79
  • สิ่งอำนวยความสะดวก
    4.75
  • การบริการลูกค้า
    4.80
  • อาหาร
    4.45
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.55
  • ความพึงพอใจ
    4.81
5.00
kiipi

A wonderful place!

This is my go-to accommodation when visiting Kamakura. First, the access is excellent. A clean hotel with a wonderful staff who maintain a perfect balance of attentiveness and respect for privacy. Previously, I had an issue with my reservation due to my own oversight, but they handled it graciously, for which I am very grateful. The rooms are cleverly designed within the limited space and provide a relaxing atmosphere. The toilet and bathroom are separate, the sink area is spacious and convenient to use, and amenities like eye masks, foot sheets, and bath salts are much appreciated. The sliding door that separates the bathroom/sink area from the bedroom is also a nice touch. If I had to mention one thing, it would be that I'm personally not fond of the scent in the entrance-to-front desk area; it could be removed entirely or made milder or changed to another fragrance for improvement. I look forward to staying here again!

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5
  • 21/5/2025~
  • 2 คน 1 ห้อง
  • Superior Twin [Non-Smoking]
  • ไม่มีอาหาร

การตอบกลับจากสิ่งอำนวยความสะดวก

Thank you very much for staying at Hotel Metropolitan Kamakura once again. We also sincerely appreciate you taking the time to leave a review. We are truly honored by your positive evaluation of our location and staff service. Additionally, we are delighted to receive your kind words regarding our amenities. At our accommodation, we prepare amenities with the hope that guests visiting Kamakura for sightseeing and strolling will enjoy their stay, so we are pleased to hear that you were satisfied. On the other hand, thank you for your valuable feedback regarding the scent in the lobby. Your comments have been shared with relevant departments and will be considered for future improvements. Our team will continue striving to ensure a more comfortable stay for all guests in the future. We look forward to welcoming you again soon!

ดูรีวิวทั้งหมดของHotel Metropolitan Kamakura