Hotel Metropolitan Kamakura 투숙객 리뷰 및 후기

(가나가와현/가마쿠라) [전체 138개 객실]
종합 점수
4.71
최고 (363)
  • 객실 및 어메니티
    4.79
  • 시설・설비
    4.75
  • 접객・서비스
    4.80
  • 식사
    4.46
  • 온천・목욕
    4.55
  • 만족도
    4.81
5.00
kiipi

A wonderful place!

This is my go-to accommodation when visiting Kamakura. First, the access is excellent. A clean hotel with a wonderful staff who maintain a perfect balance of attentiveness and respect for privacy. Previously, I had an issue with my reservation due to my own oversight, but they handled it graciously, for which I am very grateful. The rooms are cleverly designed within the limited space and provide a relaxing atmosphere. The toilet and bathroom are separate, the sink area is spacious and convenient to use, and amenities like eye masks, foot sheets, and bath salts are much appreciated. The sliding door that separates the bathroom/sink area from the bedroom is also a nice touch. If I had to mention one thing, it would be that I'm personally not fond of the scent in the entrance-to-front desk area; it could be removed entirely or made milder or changed to another fragrance for improvement. I look forward to staying here again!

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사
  • 온천・목욕5
  • 만족도5
  • 2025. 5. 21.~
  • 2명 1개
  • Superior Twin [Non-Smoking]
  • 식사 불포함

시설에서의 답장

Thank you very much for staying at Hotel Metropolitan Kamakura once again. We also sincerely appreciate you taking the time to leave a review. We are truly honored by your positive evaluation of our location and staff service. Additionally, we are delighted to receive your kind words regarding our amenities. At our accommodation, we prepare amenities with the hope that guests visiting Kamakura for sightseeing and strolling will enjoy their stay, so we are pleased to hear that you were satisfied. On the other hand, thank you for your valuable feedback regarding the scent in the lobby. Your comments have been shared with relevant departments and will be considered for future improvements. Our team will continue striving to ensure a more comfortable stay for all guests in the future. We look forward to welcoming you again soon!

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