THE HIRAMATSU HOTELS & RESORTS Atami

This was our second stay at a Hiramatsu Accommodation, and we were able to relax and unwind. As always, the staff’s service level is exceptionally high. It was our first time staying in Atami, and it exceeded our expectations.When we arrived, so many staff members welcomed us that we were genuinely moved—I still don’t know how they knew exactly when we would arrive. We weren’t asked about checkout or taxi arrangements until the next morning, so we could take our time without feeling rushed.We truly appreciated all the thoughtful attention to detail.We would love to stay again.

Unlike other modern Hiramatsu properties, this one had a unique, calm, traditional Japanese atmosphere that allowed us to truly relax. Everyone warmly welcomed and saw us off, and they kindly spoke to our child at just the right moments, which made us feel genuinely cared for. There was an Atami fireworks display during our stay, and we were also provided with Shuttle Service to the viewing spot—being able to enjoy such a wonderful show so easily was truly impressive! The cuisine was Japanese-French, with both the flavor and portion size just right. The tableware and décor were full of taste and left a lasting impression. We also enjoyed the financier gift—it was delicious. From both our Room and the restaurant, we could always look out over Sagami Bay; it felt wonderful and we were able to relax completely!