SANSUIROU

This was our fifth stay.The service from the international staff during meals was excellent.Their Japanese was very good, and they spoke clearly, which made it easy for us seniors to understand.The portion sizes were just right, and the dashi broth was outstanding.We will be back again.

I happened to get some unexpected time off and was looking for an Accommodation I could stay at, when I noticed a great-value “special conditions” Plan and made a Reservation.In the end, there were no inconveniences at all due to the “special conditions” reason—I simply enjoyed an excellent deal.To be honest, I stayed without doing much research, so it was only at check-in that I learned this is part of the Noguchi Kanko Group.I was impressed that my past stay history within the group’s Hotels/Ryokans had been properly shared.I’ve always been very satisfied with the dining at other group Hotels/Ryokans, and this time was no exception—the meal was outstanding.The standard kaiseki course is wonderful, but I especially recommend upgrading the rice.It does cost extra, but it greatly increases overall satisfaction with the meal.Regarding dinner:Even though salt, wasabi, and several sauces were provided for the meat dish, there were only three slices of meat—so I couldn’t fully enjoy all the condiments. It felt a bit wasteful.This is just my selfish request, but I’d be happy if there were more slices.For breakfast, I enjoyed plenty of “Fukkurinko” rice (also served in JAL First Class), which gave me a great start to the day.While parts of the building do show its age in places, many areas have been renovated, and there were absolutely no inconveniences in the Room we stayed in.One highlight worth mentioning is the sauna by the scenic open-air bath.The flow from Onsen → sauna → cold bath → relaxation area → water station is perfectly designed with no wasted steps.I heard there is no chiller used for the cold bath, but it was still ice-cold. The sauna stove is also a Harvia Legend series unit, so both heat and performance were spot on.On this day, men could use the scenic open-air bath during nighttime hours—and importantly: you can use the sauna even late at night!*Please note: usage times for men/women change on odd/even days depending on rotation.*Lastly,it truly saddens me to see thoughtless Reviews about foreign staff members.Their service was excellent as they worked hard every moment—and I have great respect for them speaking such challenging Japanese.