รีวิวและความประทับใจจากผู้เข้าพักที่ Rihga Royal Hotel Tokyo - 2หน้า

(โตเกียว/วาเซดะ) [ทั้งหมด 131 ห้อง]
คะแนนรวม
4.19
(70)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.33
  • สิ่งอำนวยความสะดวก
    4.14
  • การบริการลูกค้า
    4.24
  • อาหาร
    4.30
  • น้ำพุร้อน・อ่างอาบน้ำ
    3.96
  • ความพึงพอใจ
    4.23
  • 5.00
    TATSUMASU

    I love classic hotels.

    The spaciousness unique to a classic Hotel, traditional European-style interiors, and elegant furnishings are wonderful. I enjoyed a relaxing Hotel stay and was very satisfied. It was excellent.

  • 3.80
    2009bucky

    No need to bring anything.

    I stayed after an event. Although I wasn't feeling well and only had one bag, there were no issues at all. Recently, standard amenities are often only available in the lobby, but they were properly prepared in the Room. Since I checked in quite late, it was very helpful.

  • 1.00
    マハロ77

    Zero Hospitality

    There is a long sloped ramp at the parking lot loading area, and suddenly a staff member appeared in front of my car with a large cart filled with trash. I barely managed to stop with an emergency brake, narrowly avoiding an accident. However, the staff member crossed in front of my car without any acknowledgment or greeting as if nothing had happened. I reported this near-miss incident to the accommodation staff during check-in, but their response was indifferent and disappointing. It seems like this hotel's staff prioritizes avoiding trouble over addressing issues seriously. I will not be staying here again.

  • 4.83
    あおももゆづ

    Used during the open campus.

    I stayed with my child during an open campus visit. On the first day, it rained, and on the next day, it was extremely hot. The free shuttle bus from Takadanobaba Station was a great help in reducing walking distance. The staff were all very kind, and even after check-out, they kept our luggage for us so we could attend the open campus hands-free. Above all, the location is excellent as you can access Okuma Garden directly from the Hotel and enter Waseda University’s campus within a few minutes' walk. I would love to stay here again during exam season. The breakfast had a wide variety of options, all of which were delicious and impressed my child greatly. The guest room was spacious with facilities that reflect its history; however, both the bathroom and toilet were kept clean, and the bed was comfortable for a good night's sleep. I would definitely like to stay here again if I have another opportunity!

  • 5.00
    イネス3

    Mother's Birthday

    I stayed here for my mother's birthday. The Room's interior and furniture were classic and elegant, creating a calm and graceful atmosphere. (My mother loved it so much that she said she wanted to live in this Room forever.) The greenery of the adjacent Okuma Garden was beautiful, and the staff at both the reception and restaurant were kind and welcoming, allowing us to enjoy a comfortable two-day stay. I would love to visit again.

  • 4.67
    旅にでたいランナー

    I had a relaxing time.

    I live nearby, but due to home renovations and work fatigue, I decided to stay here for a quiet and restful sleep. It’s a hidden gem in the city—quiet, clean, and with delicious meals. I had a great night's sleep on a weekday and went straight to work feeling more efficient. I look forward to another Multiple Night Stay. Thank you very much!

  • 3.50
    ドクひげくま

    Stayed here unexpect...

    Stayed here unexpectedly for a Buddhist ceremony, and it had been a while since my last stay. Although the bell staff was slow to notice even when I stopped at the car drop-off area, one young staff member came out promptly after a quick honk, leaving a better impression than before. The room felt slightly dated but not enough to be bothersome, and the value for this stay was satisfactory. I visited the bar and was surprised to find no other guests there despite it being a weekday during Golden Week! The martini I ordered was perfectly chilled as requested and very enjoyable. The atmosphere and staff service were excellent as well. The highlight of my stay was breakfast. Although prices have increased compared to before, the variety of Japanese dishes offered has expanded, with freshly cooked rice that stood out in quality. I also loved that fresh orange juice from a machine is now available—such an improvement! The only disappointment was the grilled mackerel (saba), but overall, it’s a breakfast that makes me want to return again just for it.

  • 5.00
    おもちちくわ

    It was a wonderful Hotel!

    Check-in at 9 PM was met with pleasant and accommodating service. Thank you for addressing our requests and concerns! The Room, including the bathroom, was clean, the bedding was comfortable, and the Room with a great view was very enjoyable. Although this stay was short due to circumstances, I look forward to a longer visit next time to enjoy dining within the Hotel. Thank you for your high-level hospitality!

  • 5.00
    まさふぃい

    We offer exceptional hospitality.

    We requested additional towels and wine glasses, and the staff promptly accommodated our request with a friendly attitude. We had a very comfortable stay.

  • 4.17
    結婚5周年

    The meals are excellent, the staff is...

    The meals were very delicious, and the Facility was clean, truly showcasing the dignity of a long-established Hotel! On the other hand, the quality of staff service was noticeably poor. (They only repeated standard responses to our questions without any effort to be considerate, asked us to come to the front desk to pick up towels when we requested them at night, lacked coordination among staff members, and their responses felt loose and unprofessional, etc.) As a four-star Hotel, the staff's level is at its lowest class and requires fundamental improvement.

  • 4.67
    hjiu96

    Bed

    The bed provided the best sleeping comfort. I personally would have preferred a slightly firmer pillow, though! Overall, it was very good, and I would love to stay again!

  • 3.40
    MC21

    A good and affordable Hotel

    Although it is a hotel exclusively for Waseda (Waseda) affiliates and inbound guests, it is actually a good hotel for the price. There is a good restaurant, and both the room and service are not bad. If it were me, I would choose this over Chinzanso (Chinzanso) within walking distance, as it is cheaper for everyday use.

  • 1.83
    皇蝶

    Although the Room ha...

    Although the Room has been renovated, there is a smell coming from the drainage. We stayed for five days, but the breakfast buffet was the same every day, unlike other Hotels that offer more variety, which was very disappointing.

  • 3.80
    ryu ron

    Not available at night.

    Due to circumstances, I had a late-night check-in, but the parking lot shutter was closed, so I called the front desk about 100 times, but it seemed they were sound asleep and couldn't answer. This Hotel might not be suitable for nighttime.

  • 4.83
    いぬわち

    Stay in a Junior Suite

    Since I checked in at night, the "garden side" was completely dark, but in the morning, the room had a view of Okuma Garden and Waseda University's Okuma Auditorium. It's pleasant when the view is open. The room had a separate bedroom with a queen-size bed, and the living room was comfortably arranged with a sofa and chairs. Thanks to this, I was able to spend a relaxing time. Perhaps because it was raining the next morning, towels were placed at the hotel entrance, which was filled with the scent of roses, leaving a good impression. Breakfast was not included in the plan, but I went to the hotel's dining, Ferio. There were various vegetable dishes in addition to salads, and I enjoyed a well-balanced and filling meal. This hotel has an underground parking lot, which makes loading and unloading luggage convenient.

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  • 5.00
    ホットタイム

    I had a very comfortable stay.

    Thank you for your hospitality the other day. The hotel was well-maintained, and the room was good except for the view (it would have been nice to see the garden). Everyone, except the person who handled the check-in, was friendly and accommodating, especially the chef who cooked eggs for us during breakfast. The chef adjusted to our preferences and served us with a smile, demonstrating professionalism. The breakfast was satisfying, with quality ingredients sourced from specific regions. I will use this hotel when staying in Tokyo!

  • 2.20
    アヒルさん

    Deterioration of the Facility

    The showerhead holder was wobbly, and when the water splashed, it hit the curtain, making the area outside the bathtub wet. Even after closing the faucet at the washbasin, water continued to leak, possibly due to an old gasket. Perhaps there is a shortage of staff. I have stayed several times, but the service has deteriorated. It's time to revoke the four-star rating.

  • 5.00
    てぃーも

    The staff at the Hotel were courteous, and I felt glad to have made the Reservation.

  • 2.33
    jjj123

    It was very disappointing.

    This time, after staying for the first time in decades, I was very disappointed. When I went out and tried to use the shuttle bus to the station, the bus just arrived, and as I was about to get on, the doorman signaled me to stop with his hand. I stopped, and then a group of people who had been waiting for the bus from behind came, so I got on after them. I wasn't cutting in line; it was my first time using the shuttle bus, so I didn't know the system. If there is a place to wait for the bus, after signaling to stop with the hand, it would be nice to say, "The line for the bus is over there, so please line up at the end," or "This bus is a shuttle service exclusively for groups, so general guests cannot use it." Stopping me with a hand signal without any explanation and then ignoring me is rude, I think. Also, in the room, there were used disposable chopsticks left on the floor, possibly from the previous guest. Please ensure at least minimal cleaning. After staying this time, I realized this hotel does not suit me.

  • 4.00
    なことあぶぶ

    A hotel with a calm atmosphere

    The location, Room, view, and everything else provide a calm atmosphere for relaxation. The perfect Hotel for peace of mind.

  • 4.00
    さと1

    It was disappointing not to be able to stroll through the garden.

    I used the dinner-included plan. A cold towel was provided at check-in. It was a hot day, so I appreciated the thoughtful gesture. The room showed some signs of aging in the furnishings, but it was clean and easy to use. The amenities were well-stocked. The teppanyaki dinner was pleasant, thanks to the chef's courteous service. The portion wasn't large, and I thought I should have ordered extra meat. Breakfast offered a sufficient variety of Japanese and Western dishes. I enjoyed the freshly squeezed orange juice and freshly made sandwiches. It was a pity that I couldn't stroll through the Okuma Garden, as it was closed, and I could only view it from the room.

  • 3.33
    長崎のカステラ

    Spacious room with a nice view of the garden.

    Although it is a hotel, I checked in after work, so it was not crowded and quiet. The room was spacious and quiet, which was nice. There was no major crowd at breakfast either, and the freshly baked croissant sandwich was crispy and delicious. Since I stayed for one night and had work again, I checked out early in the morning, but despite ringing the bell several times, no one came out... I wonder about that point... It would be troublesome if you're in a hurry.

  • 5.00
    ゲスト

    Excellent

    Everything was perfect in every way.

  • รีวิวต่อไปนี้มีอายุมากกว่า 2 ปีแล้ว บริการหรือสิ่งอำนวยความสะดวกที่มีในปัจจุบันอาจแตกต่างจากที่ระบุไว้

    5.00
    しな1980

    Very good!

    Quiet and spacious rooms, and the staff's response is good. I will stay again.

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