รีวิวและความประทับใจจากผู้เข้าพักที่ Rihga Royal Hotel Tokyo

The meals are excellent, the staff is...

The meals were very delicious, and the Facility was clean, truly showcasing the dignity of a long-established Hotel! On the other hand, the quality of staff service was noticeably poor. (They only repeated standard responses to our questions without any effort to be considerate, asked us to come to the front desk to pick up towels when we requested them at night, lacked coordination among staff members, and their responses felt loose and unprofessional, etc.) As a four-star Hotel, the staff's level is at its lowest class and requires fundamental improvement.