아시 호수 주변의 온천 지역 × 선의 세계관이 느껴지는 숙소만족도 평가가 높은 호텔·료칸

We always stay here when we visit Hakone. This was our third time, and since our son had been saying he wanted to come again and again, we looked forward to enjoying a family stay. From the matcha served at check-in, to the Japanese garden with a koi pond on the way to our Room, taking off our shoes before entering the Accommodation building, and then stepping into a simple tatami Room reminiscent of a tea room, decorated with wildflowers. The calm sense of security in the Room and the beauty of the Japanese garden seen from the open-air bath truly soothe us. The meals are wonderful every time, and we are grateful that you also serve such luxurious dishes for children. By chance, it was also the day of Lake Ashi’s fireworks, so we went to see them as well, making our family summer memories even more vivid. Thank you very much for your hospitality. We would love to return.

We visited this Accommodation for the first time in March after it received the strongest “Absolutely!” recommendation among several options, and it was the first time in a while that we felt completely satisfied in every respect. From the courteous and accurate communication during the Reservation process, to the atmosphere, use of space, staff professionalism, and cuisine—everything met our expectations. With an Accommodation of this caliber, I wasn’t particularly worried about the food, and I had already seen photos of the interior on the website so I assumed there would be no surprises. In the end, however, what matters most is “people.” With group stays, requests often cause inconvenience and there are usually one or two small oversights on the day—but here everything was perfect. This time we came as individuals. We returned both to confirm our impressions and to be moved all over again. The entrance—still fresh in my memory as a favorite—is spacious and quiet. It harmoniously blends cutting-edge design with traditional charm despite being complete opposites. Personally, it may be my favorite part. Our Room this time was more compact than last time but more than sufficient for one night. The open-air bath is also spacious and easy to use even though it has privacy screening. The private dining room felt almost too large for just two people. The timing of each course and the staff’s warm smiles made for a truly comfortable—and delicious—meal. Overall, what stayed with me is how rare this Facility is: an excellent balance of new and old, genuine warmth from people, and employees who approach their work with sincerity—all coming together in perfect harmony. Newer Accommodations with a full resort feel are wonderful in their own way as well; however, as an Onsen Accommodation, this is a place I can confidently recommend as a distinctly Japanese stay where timeless tradition is beautifully integrated. Thank you once again for taking such great care of us. We are truly grateful for a relaxing stay that healed both body and mind. Thank you very much.

Thank you very much for taking such wonderful care of our entire family the other day. We are truly grateful for your thoughtful hospitality in every detail. ・Your warm congratulations on our special occasion, along with the kind consideration that perfectly matched our eldest son’s preferences, deeply moved all of us. ・Thanks to your care, we were given a truly lovely Room, and we were able to relax wholeheartedly while surrounded by the warmth and scent of wood. ・With your thoughtful arrangement that allowed us to enjoy handheld fireworks, we were able to create the best summer memories unique to this season. ・Every dish was carefully prepared and absolutely delicious, and everything was served at just the right timing in line with our pace. Above all, the staff member who served us spoke with us warmly and cheerfully throughout with a bright smile, making mealtime even more vibrant and memorable. ・Both throughout the building and in our Room, everything was spotless down to every corner. The soothing Onsen, lush greenery, and gentle fragrance throughout the property helped us unwind and forget our everyday busyness. Thanks to your understated yet heartfelt hospitality, it became an unforgettable stay for our family. We would love to visit again as a family in another season. Thank you very much for everything.

We stayed with our baby, and it was such a wonderful Accommodation that we’d love to visit again even as adults only. The chic, calming interior was beautiful, and you could feel the attention to detail in every piece of furniture, appliance, and decor. The Room had adorable children’s chairs and slippers, a yoga mat, DVD rentals, a star chart, and more. The space itself was so comfortable that simply spending time at the Accommodation felt truly restorative. At the front desk there was a complimentary drink service including alcohol such as beer and sake, as well as delicious decaf coffee that pregnant guests and breastfeeding moms can enjoy. On top of that, all drinks and snacks in the in-Room refrigerator were also free—such a thoughtful touch that made us feel genuinely cared for. The private open-air bath attached to the Room was a solid rock-built bath with an impressive presence; soaking slowly while surrounded by nature was incredibly relaxing. Most memorable of all was the view from the Room: refreshing mountains stretching out before us, with Sagami Bay visible beyond. Just staying in the Room while gazing out the window felt luxurious—we lost track of time and truly unwound. Each dish showed great care and craftsmanship; everything was delicious and we were completely satisfied. Although we stayed with a child, thanks to the warm hospitality of all the staff we were able to spend our time very comfortably.

From the moment we boarded the elevator to the Ryokan from in front of Sounzan Station, it was an exciting experience. The Accommodation and all the staff welcomed us with a warm atmosphere, and everything—the Room, the carefully prepared meals, the Onsen, and the views—was wonderfully soothing. We were able to spend a slow, quiet, luxurious time. Thank you very much.

KUON’s concept is “a place where people in their 20s and 30s can feel a little more grown-up than yesterday.” This time, we’re sharing our impressions from the perspective of guests in our 50s and above, including tips for an even more comfortable stay. [An Outstanding Experience] 1) The food is exceptional! Above all, we were truly impressed by the chef’s cuisine. Each dish—unlike anything you’ll find at other hotels—was so beautifully presented that it made us gasp “Wow!” The combinations of ingredients were fresh and creative, and everything was delicious. A full 11-course menu (including two desserts) comes with a pairing: one drink for every two dishes, totaling about 5–6 drinks (non-alcoholic options available). 2) You can travel light With amenities provided—including a Dyson hair dryer—as well as loungewear, tabi socks, and slippers, we were able to relax comfortably without bringing much. 3) All-inclusive Drinks in the in-Room refrigerator are free, with a wide selection including alcohol. We also enjoyed yuzu tea served at night in the lounge, along with nuts and chocolate. 4) Enjoy flowing Onsen water in your Room Being able to enjoy natural Onsen water flowing directly into the bath anytime you like is a major highlight. Even in a Standard Room, opening the window creates a semi-open-air bath experience—and it was great that you can close the window if insects are an issue. [Tips for an Even More Comfortable Stay] 1) Getting to the Hotel The Hotel is located slightly away from tourist areas, up a narrow and steep road without sidewalks. If you have concerns about walking or if the weather is bad, taking a taxi from the station is recommended. 2) Bath setup There are no handrails by the bath area and the stool is on the smaller side, so older guests may want to take extra care. 3) Seating for meals The dining area offers both table seating and counter seating with high chairs. If you’d like to dine at ease or if you’re older, requesting “table seating” in advance will give peace of mind. 4) For light eaters The pairings are excellent but add up to quite a bit of liquid. If you don’t eat much or prefer fewer drinks, it helps to share your preferences regarding drink quantity ahead of time. [Helpful items to bring] - Coffee (recommended if you’re particular about it) - Post-bath loungewear (there are no bathrobes; having your own makes things more comfortable) - Earplugs (recommended if noise bothers you) [Summary] This was a highly satisfying stay that made us want to return for its relaxed pace and outstanding cuisine. A truly one-of-a-kind Hotel we’d love to visit again in another season.

It was a truly wonderful Ryokan with a nostalgic, traditional atmosphere while still feeling very clean. I especially recommend the private open-air bath in the guest room—it was incredibly relaxing. We had both breakfast and dinner, and they were excellent in both taste and portion size. Also, even though it was last-minute, I asked on the day for a surprise plate for my wife, and they kindly arranged it for us. I don’t usually return to the same place when traveling, but this is somewhere I’d like to visit again next year. Highly recommended.