전국 × 고객 서비스 평가가 높은 호텔·료칸 - 47페이지

About a 3-minute walk from Sakae Exit 1, with great access and a convenience store on the first floor, making it very convenient. The front desk staff are welcoming and hospitable. The housekeeping staff also greet you when you pass them, which makes for a pleasant stay. It’s not a new Hotel, but you can feel the team’s effort and pride, and I’m always satisfied. Thank you.

This was a truly welcoming and pleasant Hotel. As I was traveling solo, I was shown to a quiet seat with a great view for dinner, and I was able to relax and enjoy the meal. They were considerate about ingredients I don’t like, and everything was delicious. The only regret was that the portions were a bit large for me, and I was almost full before the main course. Breakfast was exciting, and everything was delicious—absolutely wonderful! My Room was close to the guest lounge, so I enjoyed not only staying in my Room but also spending time in the stylish guest lounge. The sauna, jacuzzi, and bedroom were all very relaxing—I had a great stay!

My first trip to Onomichi. I chose Hansei, highly rated for its outstanding cuisine. The kaiseki meals made with seasonal Setouchi ingredients were exceptional—each dish carefully prepared, and while true to classic kaiseki, they also incorporated new ingredients in a way that was both impressive and delicious. Even the pickles were finely scored with hidden knife work, showing thoughtful consideration for the guest. I was amazed by the high level of quality. The special sea bream chazuke (with sesame sauce) at breakfast was also superb.

As wonderful as the food was, what moved me most was the attentiveness and care shown by all the staff. From check-in to check-out, their hospitality was excellent. One member of staff in charge of dining even quietly placed an extra dish beside a photo of a family member who could not join us at breakfast and dinner—an incredibly touching gesture.

The “Travel Memory Book” was something that staff had written for the first time, but it became a truly lovely keepsake—the carefully drawn illustration and message conveyed their warmth so clearly.

With such wonderful staff and delicious food, Hansei is a place I would love to visit again. Thank you very much.

The location was outstanding above all else. The in-room bath was an Onsen, and the view was so incredible that I could have stayed in it forever without wanting to leave. The Room was a perfect size and felt very clean. The meals were excellent, and I was very satisfied with both breakfast and dinner. There wasn’t any particular dress code inside the property, and it was fine to dine in loungewear, which made for a very relaxing stay. We joined the optional stargazing guide tour, but unfortunately Mt. Onidake—the planned observation spot—was covered by clouds so we couldn’t observe there. However, the guide quickly took us to another location, and we were able to see a wonderful starry sky. We enjoyed the Milky Way and summer constellations with the naked eye. The only disappointing thing was that there was a used tissue left in the pocket of the loungewear provided in our Room—apparently from a previous guest. I wonder if they didn’t check the pockets during cleaning… I also became curious about other Onko Chishin properties, so I went ahead and signed up for membership (lol).

I stayed with my mother, and we were satisfied with everything! The Room was spacious, bright, and spotless—almost too much for just the two of us. The bath was the perfect size and temperature. Bathing while listening to the morning birdsong was truly special. The meals I had been looking forward to most exceeded my expectations. Each dish was carefully prepared and delicious, and with the lovely atmosphere of the dining area, we had a wonderful time. We didn’t often see the Ryokan staff rushing around, but perhaps that’s part of their consideration so guests can relax in peace and quiet. If so, it’s impressively thorough. My mother especially loved it (as did I), so we would definitely like to stay again!

I originally chose to stay at Yunoyama Onsen because I wanted to relax in the Onsen. The Onsen was wonderfully soothing, and I enjoyed it many times, but to be honest, the meals were even better than expected—exceptionally delicious, with thoughtful touches in each ingredient—so I was just as satisfied, if not more so, than with the Onsen. The welcome drink and shiratama sweets, as well as the sweets café after dinner, were not the kind of “just for show” desserts you often find; they were genuinely delicious sweets, which was another highlight. Since it was summer vacation there were many families with children, and seeing them enjoy the festival games brought back memories of letting my own child play at a similar festival at Ogoto Onsen years ago. The Room was clean, and above all, the hospitality of all the staff was outstanding. I was especially impressed by how hard one international staff member working as a trainee was trying. I would definitely like to stay again—thank you very much.

I visit Kochi about twice a year, and this was my first time staying at the Comfort Hotel. The front desk staff, breakfast, and bed were all excellent, and I don’t think there are many Hotels that offer this level of service at this price. The on-site parking was full, but there were several affiliated parking lots nearby, which was very helpful. It would be perfect if in-and-out access for cars were included at this price, but I understand that’s difficult. Overall, it was a very satisfying stay, and I’d love to stay again.

The location was excellent, and the views of Sanshiro Island and Suruga Bay from the Room, the bath, and the lobby were amazing. There were complimentary drinks and tokoroten available in the free lobby, and the private family bath was open—everything could be used without a Reservation. The night view from the rooftop was also wonderful, and we enjoyed it like a vacation home. The staff service was outstanding as well. We would love to stay again.

Although the building is old, we had an ocean view from the Room and could watch the sunset, and the large public bath also had a sea view—it was wonderful. The staff were very welcoming. There is also a pool during the summer, and it was great to be able to go down to the sandy beach as well. We would like to visit again.

This was my third stay. They responded quickly even to sudden changes. The staff are always very kind, and both the Room and the entire building are thoroughly cleaned, so I was able to spend my time in a clean and comfortable environment. I also relaxed while enjoying the greenery in the park visible from the Room, as well as in the large public bath inside the Accommodation. Dinner was also very delicious. I was very satisfied again this time, and I was especially happy that my mother enjoyed it as well. I will stay again in winter. Thank you very much again.

We stayed here as a couple.\n\nWe had been interested in this Accommodation for some time, and after actually staying, it exceeded our expectations. Above all, the milky-white free-flowing Onsen from the source was outstanding, and soaking at a leisurely pace felt truly luxurious. We also enjoyed the private open-air bath together without any worries, which became a wonderful memory.\n\nBoth dinner and breakfast featured carefully prepared dishes that made the most of local ingredients, and we were completely satisfied with both the taste and portion sizes. Everything at both meals was delicious, and we were impressed to enjoy freshly made dishes served piping hot.\n\nThe staff’s hospitality was warm, with thoughtful attention to detail throughout our stay, making it very comfortable. The Room was clean and had a calm atmosphere, allowing us to slowly unwind from everyday fatigue.\n\nThe Onsen, cuisine, and hospitality were all excellent—we were satisfied in every way. This is an Accommodation we would highly recommend to couples looking to enjoy a relaxing Onsen trip.\n\nThank you very much for everything. We would love to visit again as a couple in another season.

On my first trip to Kusatsu Onsen, I stayed for two nights in the private open-air bath guest room “TAKASAGO.” Guest Room (TAKASAGO) The layout is wonderfully spacious, with the bedroom and tatami-style living area separated, creating a quiet and relaxing atmosphere. Personally, I felt the room was a little dim due to limited natural light depending on its orientation, and I would have loved a larger sofa where you can really sink in rather than a low table—but overall it was an expansive, truly luxurious space. The tatami room with the low table faces a private garden and had a lovely sense of traditional charm. The maisonette-type rooms looked brighter and seemed to have more comfortable sofas as well, so I’d like to try one next time. Onsen Two different hot spring sources—Jizo Gensen and Bandai Kosen Gensen—are supplied here, making for an indulgent bathing experience. In addition to enjoying high-quality spring water anytime in the in-room open-air bath, the three private reservable baths each had their own distinct character and conveyed refined Japanese aesthetics. I thoroughly enjoyed soaking in Onsen throughout my stay. In particular, I loved “AWASE,” where three tubs are lined up from low to high temperature so you can experience a traditional bathing method—I went back again and again. Breakfast As dinner service was suspended during my stay, breakfast was the only meal offered—but its quality was outstanding, easily on par with dinner. I often stay at cuisine-focused Ryokan, and this was among the best I’ve experienced: creative composition of dishes, cooking that brought out the best of each ingredient, and thoughtful selection of tableware that elevated every course. Hospitality & Service The staff’s attentiveness and perfectly balanced approach—present when needed but never intrusive—left a strong impression and made my stay very comfortable. While there are a couple of minor preferences regarding the guest room setup, overall I was extremely satisfied with every aspect: Onsen, food quality (breakfast), and hospitality. I would absolutely love to return when visiting Kusatsu again.

We were able to relax in a quiet setting surrounded by nature. The private open-air bath attached to the room was spacious, and we could unwind in the hot spring water. The amenities—especially ReFa—were excellent. We also enjoyed both dinner and breakfast in our room at a leisurely pace as a family.

We stayed here for a family trip with my parents. At check-in, the staff explained the building while we enjoyed the beautiful garden view, which helped us understand the Accommodation even better. The welcome sweets and tea we were served were also delicious. As I am pregnant, I mentioned that I was avoiding caffeine, raw foods, and alcohol. They kindly switched the coffee prepared in our Room to decaf, provided non-caffeinated sword bean tea, and changed the tea served with meals to black soybean tea. I was truly impressed by their warm hospitality. Dinner was excellent as well. They even accommodated me with a separate menu, and I really appreciated their thoughtful attention to detail. Every dish was delicious, the portions were just right, and it was a wonderful meal overall. The private Onsen in our Room could be enjoyed 24 hours a day whenever we liked, which was fantastic. My parents seemed very satisfied too. This was our last family trip before our baby arrives, and we are truly glad we chose to stay here. Once things settle down, we would love to return and stay in a different Room as well.

This was the best value for money among all the Hotels I’ve stayed at around Tokyo. I’ll choose this place again whenever I come to visit Chiba. The breakfast and dinner were both delicious, and the dinner in particular was truly professional-level—my whole family loved it. I was amazed at how spacious the Room was. I didn’t expect to have such a large Room at this Accommodation Fee, so it was a pleasant surprise. The condition of the guest room was even better than in the photos, and everything was impeccably cleaned.

We stayed at this Accommodation with our children while visiting family. Both the meals and the Onsen were excellent. The open-air bath temperature was just right for our child, and they were very happy. They were also delighted that somen noodles were served with the children’s meal. Because there aren’t many Rooms, the property felt calm and relaxing throughout. Thank you very much.

The location was absolutely amazing! The ocean was right in front of us, and the views were incredibly beautiful both in the morning and at sunset. The Room was spacious and spotless, and the pool and sauna were excellent. We relaxed in the evening while enjoying a BBQ, and everyone was very satisfied! Check-in was smooth, and the staff were polite and attentive. Highly recommended if you’re staying at a villa in Okinawa! We’d love to come back.

The amenities and facilities were excellent, and we were very satisfied. Our dog was happy too (the room is long and narrow, so a small dog can even do a light run). They also provide insect-repellent measures (such as mosquito coils) and plenty of pet supplies (pee pads, diapers, body wipes, etc.), which made us feel at ease. Breakfast was freshly prepared and delicious. Next time, we’d like to try the dinner plan. For bathing, you use the nearby attached facility (large public bath), but this time we used the in-room shower.\n The weather was cloudy to rainy, but we still enjoyed our stay.\n A walk to the nearby sandy beach is just right for a dog walk. If you’re not doing BBQ for dinner, there’s a 7-Eleven about a 6–7 minute walk away where you can get food and drinks.\n It seems delivery is also available—we noticed this at check-out.\n The room was kept clean, and any odors were hardly noticeable.

During Silver Week, we dined at the Chinese restaurant Keikaen and the restaurant Chef’s Terrace. Both the food and hospitality were excellent, and I highly recommend them. This was my second stay, and I would love to stay again.

First, I was truly impressed by how kind the staff were. Especially the staff in the dining area—breakfast was crowded and we couldn’t find a seat, so we decided to come at a different time, and they handled everything very politely. Thank you for working so hard even while drenched in sweat. The front desk staff were also very kind. The Room was very clean, and we chose connecting rooms as a measure against my husband’s snoring, which was absolutely perfect. We stayed here for one night before our trip to Kamogawa, and I’d love to stay again. Thank you very much for your hospitality during our short stay!