- 홈
- 전국 리조트 호텔
- 긴키 (오사카 이외) 리조트 호텔
- 와카야마 리조트 호텔
- 난키시라하마 리조트 호텔
- Shirahama Coganoi Resort & Spa
- Shirahama Coganoi Resort & Spa 리뷰
- nikenear님의 후기
Shirahama Coganoi Resort & Spa 투숙객 리뷰 및 후기
- 객실 및 어메니티4.38
- 시설・설비4.31
- 접객・서비스4.58
- 식사4.54
- 온천・목욕4.70
- 만족도4.57
Excellent!
At check-in, I saw a young male staff member hang up the internal phone in frustration, saying "annoying!" which scared me. I'm sure he's a good person, but perhaps he was too busy and overwhelmed. It's unfortunate because it's such a great Hotel otherwise. The older male staff member at check-out was extremely friendly and polite. The meals were of high quality and absolutely excellent. The bath towels were fluffy as well. The view from the Room was wonderful. The illuminations were also lovely. It turned out to be an enjoyable family trip. Thank you very much!
- 객실 및 어메니티5
- 시설・설비5
- 접객・서비스4
- 식사5
- 온천・목욕5
- 만족도5
- 2025. 9. 14.～
- 4명 1개
- Standard Twin <Non-Smoking> [Ocean View]
- 조식 및 석식 포함
시설에서의 답장
Thank you very much for staying at Shirahama Koganoi Resort & Spa. We are delighted to hear that you enjoyed your family trip. It is an honor to know that you were satisfied with the meals, baths, room views, and illuminations. However, we sincerely apologize for any discomfort caused by our staff's response during check-in. We deeply regret the lack of consideration in providing a comfortable space and will share this matter among all staff to improve our hospitality moving forward. Despite this, we are grateful for your kind words regarding the staff's service during check-out. We will continue striving to enhance our services so that we remain a hotel where guests wish to return. We would be delighted if you choose us again when visiting Nanki Shirahama in the future. Thank you very much for your feedback!