- Beranda
- Seluruh Jepang Hotel Resor
- Kinki (Selain Osaka) Hotel Resor
- Wakayama Hotel Resor
- Nanki Shirahama Hotel Resor
- Shirahama Coganoi Resort & Spa
- Shirahama Coganoi Resort & Spa Ulasan
- Reviu nikenear
Ulasan & Kesan Tamu Shirahama Coganoi Resort & Spa
- Kamar & Fasilitas4.38
- Fasilitas4.31
- Layanan Pelanggan4.57
- Makanan4.53
- Mata air panas・Pemandian4.70
- Kepuasan4.57
Excellent!
At check-in, I saw a young male staff member hang up the internal phone in frustration, saying "annoying!" which scared me. I'm sure he's a good person, but perhaps he was too busy and overwhelmed. It's unfortunate because it's such a great Hotel otherwise. The older male staff member at check-out was extremely friendly and polite. The meals were of high quality and absolutely excellent. The bath towels were fluffy as well. The view from the Room was wonderful. The illuminations were also lovely. It turned out to be an enjoyable family trip. Thank you very much!
- Kamar & Fasilitas5
- Fasilitas5
- Layanan Pelanggan4
- Makanan5
- Mata air panas・Pemandian5
- Kepuasan5
- 14/9/2025～
- 4 orang 1 kamar
- Standard Twin <Non-Smoking> [Ocean View]
- Termasuk Makan Malam dan Sarapan
Balasan dari Fasilitas
Thank you very much for staying at Shirahama Koganoi Resort & Spa. We are delighted to hear that you enjoyed your family trip. It is an honor to know that you were satisfied with the meals, baths, room views, and illuminations. However, we sincerely apologize for any discomfort caused by our staff's response during check-in. We deeply regret the lack of consideration in providing a comfortable space and will share this matter among all staff to improve our hospitality moving forward. Despite this, we are grateful for your kind words regarding the staff's service during check-out. We will continue striving to enhance our services so that we remain a hotel where guests wish to return. We would be delighted if you choose us again when visiting Nanki Shirahama in the future. Thank you very much for your feedback!