Hotel Okura Fukuoka 투숙객 리뷰 및 후기

(후쿠오카현/나카스카와바타역과 바로 연결되어 있습니다.) [전체 264개 객실]
종합 점수
4.50
훌륭하다 (129)
  • 객실 및 어메니티
    4.55
  • 시설・설비
    4.40
  • 접객・서비스
    4.69
  • 식사
    4.54
  • 온천・목욕
    4.22
  • 만족도
    4.57
4.00
沢渡香澄

The location is great.

The staff were very helpful. The in-room amenities were well stocked. Many Hotels these days provide amenities only at the front desk, so this was appreciated. However, the shower room door in the bathroom would not close properly, and water leaked outside, leaving everything soaked. I hope this can be improved.

  • 객실 및 어메니티5
  • 시설・설비3
  • 접객・서비스5
  • 식사-
  • 온천・목욕3
  • 만족도4
  • 2026. 7. 18.~
  • 2명 1개
  • [Non-Smoking] Standard Twin Room (28 m²)
  • 식사 불포함

시설에서의 답장

Thank you very much for staying at Hotel Okura Fukuoka the other day. We sincerely apologize for the inadequate bathroom settings, especially when you were otherwise satisfied with your stay. We regret that we caused you inconvenience in the bathroom when you should have been able to relax comfortably in the heat. We will remind our staff once again and review our procedures to prevent this from happening again. If you have another opportunity to visit Fukuoka, we would be delighted to welcome you back. We look forward to seeing you again.

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