Hotel Okura Fukuoka 투숙객 리뷰 및 후기
- 객실 및 어메니티4.56
- 시설・설비4.41
- 접객・서비스4.71
- 식사4.56
- 온천・목욕4.25
- 만족도4.59
I stayed for a piano...
I stayed for a piano concert at Fukuoka Symphony Hall. The hotel staff were very pleasant and made me feel at ease. The room is also clean. The breakfast was delicious, and I wished I could have enjoyed it more leisurely. What concerned me was the smell of the pajamas in the room... The odor of aging around the neck and front chest area was unpleasant. Is it inevitable for the ingrained smell to remain...?
- 객실 및 어메니티3
- 시설・설비5
- 접객・서비스5
- 식사5
- 온천・목욕4
- 만족도4
- 2024. 12. 3.～
- 1명 1개
- [Non-smoking] Single 22 sqm
- 조식 포함
시설에서의 답장
Thank you very much for staying at Hotel Okura Fukuoka. We sincerely apologize for the inconvenience caused by the smell of the pajamas, despite your satisfaction with the breakfast. We regret that your stay in the room, which is fundamental to the hotel experience, was not relaxing. We will inform our staff once again and review our procedures to prevent such occurrences. We hope you will visit us again if you have the opportunity to come to Fukuoka. We look forward to welcoming you from the bottom of our hearts.