Okura Act City Hotel Hamamatsu 투숙객 리뷰 및 후기

(시즈오카현/하마마쓰) [전체 322개 객실]
종합 점수
4.46
좋다 (179)
  • 객실 및 어메니티
    4.53
  • 시설・설비
    4.37
  • 접객・서비스
    4.66
  • 식사
    4.42
  • 온천・목욕
    4.23
  • 만족도
    4.53
3.50
びわらんなーさん

Please check the facilities.

Stayed in the corner twin room on the top floor. Although the weather was not ideal, the view was still great. Enjoyed the meals at Toka Rin and the breakfast. However, there was some noise from the plumbing after using the sink, which was a bit concerning. We hope the Facility can check on this.

  • 객실 및 어메니티3
  • 시설・설비3
  • 접객・서비스4
  • 식사4
  • 온천・목욕3
  • 만족도4
  • 2025. 10. 3.～
  • 2명 1개
  • 【Upper Premium】Standard Twin <Non-Smoking>
  • 조식 포함

시설에서의 답장

Thank you very much for choosing to stay at our hotel. We sincerely apologize for any inconvenience caused regarding the bathroom facilities. We will take your valuable feedback into consideration and strive to improve our services to ensure customer satisfaction. On the other hand, we are delighted to receive your kind words about the view from the hotel and your dining experience at our restaurant. All of our staff look forward to welcoming you again in the future.

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