Ulasan & Kesan Tamu The Yokohama Bay Hotel Tokyu

(Prefektur Kanagawa/Yokohama Minato Mirai) [Total 480 Kamar]
Skor Keseluruhan
4.55
Luar biasa (673)
  • Kamar & Fasilitas
    4.58
  • Fasilitas
    4.57
  • Layanan Pelanggan
    4.61
  • Makanan
    4.49
  • Mata air panas・Pemandian
    4.43
  • Kepuasan
    4.58
2.20
名無し-さん

【Noise】Sounds from the neighboring Room can be clearly heard.

Despite the late hour past 2 AM, there were noisy guests, and due to the room's structure, sound from the neighboring room was completely audible, making it impossible to sleep at night. There was a mysterious non-opening door in the room through which voices from the neighboring guests could be clearly heard. I called the front desk to ask if they could request the neighboring guests to quiet down. The hotel staff promptly visited their room, and it became quiet for a moment. However, as these guests lacked manners, they quickly returned to being noisy and remained so until around 2 AM. The prompt response of the hotel staff was appreciated; however, unfortunately, I don't think I will choose this accommodation again in the future.

  • Kamar & Fasilitas1
  • Fasilitas1
  • Layanan Pelanggan4
  • Makanan－
  • Mata air panas・Pemandian4
  • Kepuasan1
  • 24/12/2025～
  • 2 orang 1 kamar
  • Executive Twin Bay View Non-Smoking
  • Tanpa makan

Balasan dari Fasilitas

Thank you very much for choosing Yokohama Bay Hotel Tokyu. We also sincerely appreciate your valuable feedback despite your busy schedule. We deeply apologize for causing any discomfort when you should have been able to enjoy a comfortable stay. Moving forward, we will strengthen our patrols within the hotel and ensure prompt responses to noise issues to prevent recurrence. We would be truly grateful if we could have the opportunity to welcome you again in the future.

Lihat semua Reviu The Yokohama Bay Hotel Tokyu