[Important] Beware of suspicious messages impersonating our Hotel.
Thank you for your continued patronage of Setouchi Cycle Stays Hiroshima Ujina.
We have been informed by the operator of “Temairazu,” the Reservation management system used by Setouchi Cycle Stays Hiroshima Ujina, that suspicious messages have been reported as being sent to Reservers via messaging apps such as WhatsApp.
If you receive any suspicious messages related to Accommodation Reservations—such as requests to check or confirm a Reservation, re-enter credit card details, or make an urgent payment—via WhatsApp or other social media/messaging services, email, or SMS, please take the following precautions.
***For guests who have received suspicious messages***
To protect your important information, please do the following:
- Do not open any URLs or links included in the message
- Do not enter your credit card information or personal details
- Do not reply to suspicious messages
- Do not make payments or transfers by following instructions in the message
- If you need to Check Reservation details, please contact Setouchi Cycle Stays Hiroshima Ujina or the official support desk of the Accommodation booking site you used
If you have entered your credit card information on a suspicious website, or if you have made a payment/transfer, please contact your card issuer or financial institution immediately.
Please note that our Hotel will never ask you via messaging apps to enter card information or make urgent payments.
We apologize for any concern this may cause and appreciate your cooperation in preventing fraud.



![[Velodrome Side] Oval Suite](https://www.img-ikyu.com/contents/common/image/acc6/00922986/1/org/13989802.jpg?auto=compress,format&fit=crop&lossless=0&w=600&h=400&q=30)

![[Velodrome Side] Oval Suite](https://www.img-ikyu.com/contents/common/image/acc6/00922986/1/org/13989802.jpg?auto=compress,format&lossless=0&fit=crop&w=200&h=200&q=30)


















