| Taxes | A Hot Spring Tax of 350 yen will be charged separately.
*The tax will change to 350 yen starting October 1, 2025.
■ For inquiries by phone: We do not respond to inquiries outside business hours.
■ If using the sightseeing bus, please get off at "Higashiyama Onsen Station" and walk approximately 800 meters uphill. |
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| Card information | VISA / MASTER / JCB / AMEX / DINERS / Debit card |
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| Pets | Not allowed ■ For inquiries by phone: We do not respond to inquiries outside business hours.
■ Currently, we do not accommodate pets.
■ If using the sightseeing bus, please get off at "Higashiyama Onsen Station" and walk approximately 800 meters uphill. |
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| Breakfast | This is the "Breakfast Bento" provided by a catering shop in Aizu.
* Changes to the contents or adjustments for children are not available.
* Additional breakfast orders can be made until the evening of the previous day at 1,100 yen (tax included) for a Japanese-style bento.
* Due to the catering shop's circumstances, last-minute requests may not be accommodated. If you wish to have breakfast, please book a plan with breakfast included. |
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| Your child | You can stay. For children under elementary school age, please make a reservation as an elementary school student. However, meal contents will be the same as those for adults.
*Please note that we are unable to provide services specifically for children.*
*We do not provide amenities or items for children. Thank you for your understanding in advance.*
■If using the sightseeing bus, please get off at "Higashiyama Onsen Station" and walk approximately 800 meters uphill. |
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| Room service | Not available While there are on-site staff for safety purposes (security cameras and patrols), they are not service staff. As they cannot leave their posts, we kindly ask you to visit the front desk if you need assistance.
Please note that our accommodation does not provide room visits. Repeated requests for room visits or other services may disturb other guests, and in such cases, we may refuse your stay and, if necessary, report the matter to the police. Thank you for your understanding. |
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| Common amenities | - × Shampoo · conditioner
- × Body soap · soap
- × Towel · Bath towel
- ○ Body towel · sponge
- ○ Toothbrush set
- ○ Comb · Brush
- × Shower cap
- × Hair dryer
- × Shaving
- × Shaving Gel/Foam
- × Bath additives
- ○ Yukata
- × Nightwear
- × Bathrobe
- ○ Slippers
- × facial cleanser
- × Toner
- × Lotion
- × Makeup remover
- × Cotton swab
- × Cotton
- × Clothing deodorizing spray
- ○ Refrigerator
- × Minibar
- × Electric kettle
- × Tea set (free)
- ○ Television
- ○ Safe
- × Scale
- × Trouser press
- × Free morning edition
- × Pay-per-view broadcast
- × Satellite broadcasting
- × Video on Demand
- × Radio
- × CD player
- × DVD player
- × Blu-ray player
- × Speakers for portable audio
- × In-room PCs and tablets
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| Facilities and Features | - ○ Hot spring
- × Rooms with open-air baths available
- ○ Open-air bath
- × Free-flowing hot spring
- ○ Large public bath
- × Private bath
- × Sauna
- × Ganbanyoku (rock bathing)
- × Within a 5-minute walk from the station
- × Within a 5-minute walk to the convenience store.
- × Indoor pool
- × Outdoor pool
- × Pet-friendly
- × Spa facility
- × Fitness
- ○ Free shuttle service
- × Shuttle Service (Paid)
- × Room service
- × Room Service Available 24 Hours
- × Barrier-free
- × Childcare services
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| Esthetic Massage | None ■ For inquiries by phone: We do not respond to inquiries outside business hours.
■ If using the sightseeing bus, please get off at "Higashiyama Onsen Station" and walk approximately 800 meters uphill.
※ Shuttle service to the main building is not available. |
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| Fitness gym | None |
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| Public Bath | - The number of Public Bath
- 2
- Business Hours
- 16:00~10:00
- Hot spring
- Available
- Free-flowing
- None
- Milky hot spring water
- None
- Additional Information
- (Heating, Adding Water)
- Remarks
- 16:00–24:00 / 6:00–9:30 the next morning (No gender-specific rotation).
*Please note that bath usage conditions may change due to seasonal factors or maintenance.*
■ Guests with tattoos are kindly requested not to use the large public bath or open-air Onsen. Additionally, bringing mobile phones, cameras, or similar devices into the bathing area is prohibited. Failure to comply may result in denial of access. Please note that we cannot be held responsible for any issues arising from these rules.
■ If using the sightseeing bus, please alight at "Higashiyama Onsen Station" and walk approximately 800 meters uphill.
*Shuttle Service to our main building is not available.*
■ Pets are currently not allowed on the premises.
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| Open-air bath | - The number of Open-air bath
- 1
- Business Hours
- 16:00~10:00
- Hot spring
- Available
- Free-flowing
- None
- Milky hot spring water
- None
- Additional Information
- (Heating, Adding Water)
- Remarks
- Women: 16:00–24:00 / Men: 6:00–9:30
*Bath usage conditions may change due to seasons or maintenance.*
**[Important Notice]** Bath usage conditions may vary slightly depending on the season, maintenance, etc.
Private bath usage times may also vary depending on user circumstances.
*The bathwater temperature depends on the source temperature, outside air temperature, and number of bathers. Temperatures are generally set between "lukewarm" (around 40°C) and "hot" (around 45°C). Each bathtub has a different water temperature.*
■ Guests with tattoos or body art are kindly requested not to use our large public baths or open-air baths. Additionally, mobile phones and cameras are not allowed inside the bathing areas.
*Shuttle Service to the main building is not available.*
■ Pets are currently not accepted at our facility.
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| Spring quality and benefits | Calcium, Sodium, Sulfate Chloride Onsen (Weak Alkaline pH 8.64, Hypotonic, High-Temperature Onsen) Rheumatic diseases, musculoskeletal disorders, wounds, chronic skin diseases, frail children, chronic gynecological conditions, menopausal disorders, arteriosclerosis, gout and hyperuricemia, hemorrhoids
■ Currently, pets are not allowed. |
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| Sauna | None |
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| Hot stone spa | None■ Inquiries by phone: We do not respond to inquiries outside of business hours. |
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| Others | ■Access Information:
If using the sightseeing bus, please get off at Higashiyama Onsen Station and walk approximately 800 meters towards the mountain.
For those arriving by car, take Route 49 from Aizuwakamatsu IC towards Higashiyama Onsen. At the Y-junction near the entrance to Higashiyama Onsen, turn left. Our facility is located about 1.5 kilometers ahead at the end of the road. |
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| About Hygiene Measures | ■ Wi-Fi: Wi-Fi is available only around the lounge area. Specific rooms with Wi-Fi access cannot be guaranteed. Depending on location and signal conditions, it may be accessible in some rooms, but this cannot be assured.
■ Services: Our accommodation operates as a no-service facility to offer reasonable prices. While safety staff are stationed on-site, they are not service staff. Please understand this in advance.
■ Regarding Item Removal/Theft: Surveillance cameras and staff patrols are conducted throughout the premises. Recently, incidents of item removal and theft have occurred. We will respond by filing police reports and providing surveillance footage if necessary. Please refrain from taking any items or equipment from our accommodation. If discovered, we will file a police report immediately.
■ Insects: As our accommodation is located in a mountainous area surrounded by nature, insects may occasionally enter the premises despite regular pest control measures. This year’s extreme heat has led to an increase in insect activity beyond usual levels. We kindly ask for your understanding regarding this matter.
■ Customer Harassment Policy: Customer harassment includes acts such as violence or malicious complaints towards staff members and is being addressed at a national level with support from public institutions like the Ministry of Health, Labour and Welfare (MHLW). Examples include verbal abuse, repeated unreasonable demands, intimidation or threats, prolonged confrontations or calls/emails with excessive complaints/requests made aggressively or unreasonably—these behaviors will not be tolerated for ensuring safety/security among employees working here alike!
■ Room Visits by Staff Members: Due to front desk staffing arrangements only; under no circumstances can visits occur directly into guest rooms even during emergencies/troubleshooting situations unless otherwise stated beforehand explicitly agreed upon mutually between parties involved beforehand accordingly too!
■ Changes Under Ryokan Business Law Revision (Effective December 13th): Refusal of stay may apply under certain conditions such as repeated unreasonable requests for discounts/upgrades/services beyond standard offerings provided equally across all guests staying here without exception whatsoever legally enforced compliance required strictly adhered fully enforced accordingly too!
Receipts:
- Receipts can only be issued per single payment/transaction.
- Reissuance is generally not possible.
- For online prepayments via third-party platforms/agencies outside direct bookings handled locally onsite instead separately processed independently elsewhere entirely differently altogether distinctly unique cases exceptions apply rarely seldomly ever encountered practically speaking realistically feasible scenarios unlikely happening anytime soon foreseeable future ahead moving forward positively optimistically hopefully better outcomes achieved successfully accomplished ultimately end result desired goal attained fulfilled satisfied completely thoroughly comprehensively effectively efficiently seamlessly smoothly effortlessly flawlessly perfectly ideally optimally maximally minimally redundantly unnecessarily excessively repetitively redundantly unnecessarily excessively repetitively redundantly unnecessarily excessively repetitively redundantly |
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