Akoya Hall

Measures Against COVID-19 Thank you for your continued support and patronage. As part of our measures against the spread of COVID-19, we prioritize the health and safety of our guests and employees. To ensure that our guests can use our Property with peace of mind, we have implemented the following measures. We kindly ask for your understanding and cooperation. Regarding the Property: - Thorough disinfection of the front desk, writing utensils, elevator interiors and buttons, door handles, returned Room keys/key cards, etc. - Guidance to maintain social distancing, such as marked waiting positions. - Request for guests to wear masks within the Property. - Use of forms with guest addresses for check-in to reduce counter interaction time. - Placement of alcohol sanitizers throughout the Facility (Rooms, baths, shared restrooms, etc.). - Installation of acrylic panels or transparent vinyl curtains at the front desk to prevent droplet transmission. - Posting contact information for the local health center and the Returnees and Contact Consultation Center in the office. - Switching lobby coffee cups to paper cups. - Suspension of shared computer use in the lobby (in some Facilities). - Regular ventilation of the lobby and entrance areas. Regarding Rooms: - Replacement of roll towels with paper towels. - Temporary suspension of in-Room refrigerator drink sales. Regarding Meals: - Proper washing and disinfection of cups, chopsticks, and other items that come into contact with hands or mouths, or use of disposable items. - Switching shared hot pot dishes and sashimi platters to individual servings. - Staff wearing masks and gloves during meal service. - Minimizing Room entry by delivering meals all at once (for Facilities offering in-Room dining). - Limiting the number of guests, duration of stay, and ensuring spacing between seats in dining areas and restaurants. - Requesting handwashing or hand sanitization upon entry to dining areas and restaurants. Regarding Baths: - Enhanced ventilation in bathrooms, changing rooms, and post-bath areas. - Cleaning and disinfecting equipment such as hairdryers. - Temporary removal of amenities. Other Measures: - Banquets, gatherings, and karaoke with entertainment will follow the usage restrictions of local authorities. If held, sufficient distancing will be ensured. - Installation of vinyl sheets or similar partitions between the driver's seat and rear seats in Shuttle Service vehicles. Limiting the number of passengers to avoid crowding. Measures for Employees: - Mandatory mask-wearing during commutes and work. - Daily temperature checks (employees with fever or poor health are prohibited from working). - Strict handwashing, gargling, and alcohol sanitization. - Conducting meetings and discussions with minimal participants or remotely whenever possible. [Requests to Our Guests] - To ensure a safe stay at our Property, we kindly ask for your cooperation in wearing masks and using alcohol sanitizers upon arrival. - Please maintain appropriate distancing in areas such as the front desk and elevators. - To minimize contact between employees and guests, Room bedding services are provided only upon request. Guests who cooperate will receive a small gift. - If you experience symptoms such as coughing or fever during your stay, please inform us immediately. We apologize for any inconvenience caused and appreciate your understanding and cooperation. *For further details, please contact the Facility.