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THE MARK GRAND HOTEL

Saitama Prefecture／Saitama City
¥8,800～
No meals ; 2 peopleTax included¥6,370〜
(USD 39.92)

Enjoy a comfortable stay with a wide variety of rooms to suit every occasion and well-equipped Facilities.

About a 10-minute walk from Saitama-Shintoshin Station and Saitama Super Arena, and around 30 minutes from Tokyo Station with no transfers. This Hotel combines outstanding convenience with refined relaxation. Whether you are here for a live show or event, or celebrating an important milestone, we welcome you with a sophisticated setting and heartfelt hospitality. Our top recommendation is the “Grand Floor,” located on the 13th floor and above. Rooms feature mattresses by a long-established Japanese manufacturer, along with a complimentary minibar and original bath amenities. Parking is also free throughout your stay. In addition, guests staying on the Grand Floor can enjoy an exclusive free-flow service featuring carefully selected drinks. (*Available at the 1st-floor restaurant.) In the morning, start your day with our vibrant breakfast buffet offering over 70 Japanese and Western dishes. Enjoy favorites such as kaisendon (seafood rice bowl) topped with your choice of sashimi, as well as the local specialty Omiya Napolitan. Experience an exceptional escape—only at our Hotel.

4.47 - Good(167)
  • The meals are exceptionally delicious.

    We stayed as three generations of our family. Both Rooms were spacious corner Rooms, and we could see several railway lines below—our grandchildren, who love trains, were thrilled. We had Western-style meals for both dinner and breakfast, and everything was so delicious that we were truly impressed. At dinner, a children’s plate was provided with a great variety just like an adult’s meal, which we were very satisfied with. It tasted wonderful as well. While waiting, they even prepared coloring pages so the children wouldn’t get bored, and our grandchildren happily focused on coloring. They were also very kind to our grandchildren, and we really appreciated being able to relax as a family. The breakfast buffet had a wide selection and all the dishes tasted authentic. This is a Hotel we would definitely like to stay at again. Thank you very much for your hospitality.

    なおきち３ 8/6/2026
  • We would love to stay here again.

    It’s a bit far from the station, but I was very satisfied.All of the staff were friendly and welcoming with warm smiles. The Room was spacious, and the separate bath and toilet made it easy to use. Everything felt new and was spotless. Having a chair in the washroom was also convenient, and there was a reading light—perfect for me since I like to read during my Hotel stays.The fridge had complimentary drinks: two beers, two bottles of delicious fresh juice, and two bottles of mineral water already stocked, plus two more bottles of room-temperature mineral water provided separately, which was a nice touch. The toilet also had automatic flushing, and I was surprised to hear birdsong while using it.My Plan included free-flow drinks at the on-site restaurant Sereno, so I stopped by right after check-in and again at dinner. The food was excellent, too.The restaurant atmosphere was lovely.The standout is breakfast. I made my own seafood bowl with salmon roe, minced tuna, and whole sweet shrimp with heads on.The fruit selection—melon, bananas, kiwi, and blueberries—was all delicious. I also enjoyed topping pancakes with fruit. You can even have sparkling wine in the morning.I liked it so much that I’ve already made another Reservation for September. I’ve found a favorite Hotel that I want to stay at again and again.

    しなびちゃん 7/14/2026

Facilities and Services

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  • Hot spring
  • Fitness
  • Accessibility
Large public bath / Sauna / Within a 5-minute walk to the convenience store. / Indoor pool / Room service
IN15:00～24:00
OUT10:00
Number of rooms156 rooms
PetNot allowed
Your childPermitted

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Notice from the Accommodation

About the Central Wellness Club
Located on the 6th floor of our hotel.
*Not operated directly by our hotel.*

[Fees]
- Heated pool / Open-air jacuzzi / Sauna / Natural Onsen bath
Adults: JPY 630 per person, per visit
Children (ages 3 to under 12): JPY 320 per person, per visit

- Heated pool / Open-air jacuzzi / Sauna / Natural Onsen bath / Fitness gym
Adults: JPY 1,100 per person, per visit
*The fitness gym is available to guests aged junior high school and above.*

[Hours]
- Weekdays: 9:00–22:30
- Saturdays: 10:00–21:00
- Sundays & public holidays: 10:00–19:00

[2026 Closure Days]
- Every Monday
- Summer closure (Facility closed): August 14–August 17
- Special opening day: December 30 (9:00–20:00)
- Year-end closure day: December 31

[Wide Double, 19–22 m²]
Wide Double Room (19–22 m²)
  • Double
  • 19㎡
  • Capacity 1~2 people

[Super Value / 15% OFF] Check-in at 6:00 PM / Check-out at 10:00 AM (No Meals Included)

IN 18:00～24:00
OUT 10:00
¥8,800～
No meals ; 2 peopleTax included¥6,370〜
(USD 39.92)

【Early Bird 60/15% OFF】Direct access to Saitama-Shintoshin Station deck! Perfect for business trips and sightseeing! (No meals included)

IN 15:00～24:00
OUT 10:00
¥9,400～
No meals ; 2 peopleTax included¥7,200〜
(USD 45.12)
Simple Twin Room (22 m²)
  • Twin
  • 22㎡
  • Capacity 1~2 people

[Super Value / 15% OFF] Check-in at 6:00 PM / Check-out at 10:00 AM (No Meals Included)

IN 18:00～24:00
OUT 10:00
¥10,000～
No meals ; 2 peopleTax included¥7,225〜
(USD 45.28)

【Value/10% OFF】Check-in at 5:00 PM / Check-out at 10:00 AM (No Meals Included)

IN 17:00～24:00
OUT 10:00
¥11,200～
No meals ; 2 peopleTax included¥8,095〜
(USD 50.73)
[Standard Twin Room – 24 m²]
Standard Twin 24㎡
  • Twin
  • 24㎡
  • Capacity 1~2 people

[Super Value / 15% OFF] Check-in at 6:00 PM / Check-out at 10:00 AM (No Meals Included)

IN 18:00～24:00
OUT 10:00
¥11,200～
No meals ; 2 peopleTax included¥8,095〜
(USD 50.73)

【Value/10% OFF】Check-in at 5:00 PM / Check-out at 10:00 AM (No Meals Included)

IN 17:00～24:00
OUT 10:00
¥12,400～
No meals ; 2 peopleTax included¥8,965〜
(USD 56.19)

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Introduction of the Accommodation

Guest Room

[Renovated in August 2026: 9th Floor Reopening!] Six room types now available!

Introducing four room types ranging from 48 to 57 m², including rooms with a private sauna and ice bath. Some rooms accommodate up to four guests, offering an exceptional stay for every occasion—from couples to groups.

Grand Floor

Grand Floor (9th, 13th, and 14th floors) with Free Flow Included

In addition to premium mattresses from a long-established Japanese manufacturer, Grand Floor guests enjoy exclusive benefits including complimentary parking and a free-flow service of carefully selected drinks at the 1st-floor restaurant. We promise an executive stay. About the Grand Floor Located on the 9th, 13th, and 14th floors, these special Rooms offer an elevated experience inspired by a postmodern concept. Enjoy panoramic views of the new city center skyline and popular railway lines below, along with a variety of exclusive privileges available only to Grand Floor guests. ○ Check-out at 12:00 (noon) (*1) ○ Complimentary drinks in the refrigerator (*2) ○ Complimentary parking for one vehicle (*3) ○ Free drink service at the 1st-floor bar ○ “oltana” original bath amenities *1 If a check-out time is stated in the Plan name, that check-out time will apply. *2 Additional replenishments will be charged separately. *3 A fee applies from the second vehicle onward.

Exterior

A Postmodern Hotel in Saitama-Shintoshin

Saitama-Shintoshin is a vibrant district filled with lush greenery and public art. Designed to harmonize with its beautiful cityscape, THE MARK GRAND HOTEL is a postmodern Hotel where architecture and art come together. Following a 2022 renovation, it has been reborn as an urban landmark. Step inside and discover an elevated retreat—an extraordinary space that feels worlds away from the city’s bustle.

A direct pedestrian deck from Saitama-Shintoshin Station

A 10-minute walk from Saitama-Shintoshin Station! A covered walkway keeps you comfortable even on rainy days.

The nearest station to the Hotel, “Saitama-Shintoshin Station,” is one stop from Omiya and a convenient 30-minute direct ride from Tokyo with no transfers required. Around the station, there is a covered deck connecting major Facility such as Saitama Super Arena, allowing you to move around comfortably without getting wet even on rainy days.

MAIN DINING “sereno”
MAIN DINING “sereno”

An all-day dining venue offering a wide range of options, from a breakfast buffet to afternoon tea, lunch, café service, and dinner. Perfect for any occasion—from a single cup of coffee to a special celebration meal. We also offer vibrant seasonal afternoon tea. (Reservation required by the day before.)

Japanese Restaurant “Akigase”
Japanese Restaurant “Akigase”

Akigase offers Japanese cuisine that highlights seasonal ingredients throughout the year. With a deep respect for the spirit of Japanese hospitality and the refined sensibilities of Japan, we put our heart into every dish and every gesture of service, hoping to create moments that will stay with you. We also offer Plans for celebrations such as a baby’s first meal ceremony and family meetings, as well as memorial services.

Facilities and Equipment of Accommodation

  • The room
    The room
  • Restaurant
    Restaurant

Notice from the Accommodation

  • Regarding the Central Wellness Club

    Located on the 6th floor of our hotel.
    *Not directly operated by our hotel.

    [Fees]
    • Heated pool / Open-air jacuzzi / Sauna / Natural Onsen bath
    Adults: 630 yen per person, per visit
    Children (ages 3 to under 12): 320 yen per person, per visit

    • Heated pool / Open-air jacuzzi / Sauna / Natural Onsen bath / Fitness gym
    Adults: 1,100 yen per person, per visit
    *The fitness gym is available for guests aged junior high school and older.

    [Hours]
    • Weekdays: 9:00–22:30
    • Saturday: 10:00–21:00
    • Sunday & public holidays: 10:00–19:00

    [2026 Closure Days]
    • Every Monday
    • Summer closure (Facility closed): August 14–August 17
    • Special opening day: December 30 (9:00–20:00)
    • Year-end closure day: December 31

Basic Information

Card information
VISA / MASTER / JCB / AMEX / DINERS / UnionPay / Debit card
Pets
Not allowed
BreakfastWe offer a wide variety of dishes, including our original spice curry, the local specialty Omiya Napolitan, freshly baked bread, and meals featuring plenty of vegetables grown in Saitama Prefecture. You can also enjoy a seafood rice bowl customized to your liking. Enjoy an elegant breakfast experience. *Non-guests may also use this service for JPY 4,000 (free for preschool children). [Hours] 7:00–9:30 (Last Order)
Your child
You can stay.
Child Sharing Existing Bedding for preschool children is free of charge. Please note that only one child per bed is allowed.
Room service
Available for use
Whole cake room service is available. (Please order at least 3 days in advance.) Takeout menu items are available at the main dining restaurant, Sereno.
Common amenities
  • ○ Shampoo · conditioner
  • ○ Body soap · soap
  • ○ Towel · Bath towel
  • ○ Body towel · sponge
  • ○ Toothbrush set
  • ○ Comb · Brush
  • × Shower cap
  • ○ Hair dryer
  • × Shaving
  • × Shaving Gel/Foam
  • × Bath additives
  • × Yukata
  • ○ Nightwear
  • × Bathrobe
  • ○ Slippers
  • × facial cleanser
  • × Toner
  • × Lotion
  • × Makeup remover
  • ○ Cotton swab
  • × Cotton
  • ○ Clothing deodorizing spray
  • ○ Refrigerator
  • × Minibar
  • ○ Electric kettle
  • ○ Tea set (free)
  • ○ Television
  • ○ Safe
  • × Scale
  • × Trouser press
  • × Free morning edition
  • × Pay-per-view broadcast
  • ○ Satellite broadcasting
  • × Video on Demand
  • × Radio
  • × CD player
  • × DVD player
  • × Blu-ray player
  • × Speakers for portable audio
  • × In-room PCs and tablets
Facilities and Features
  • ○ Hot spring
  • × Rooms with open-air baths available
  • × Open-air bath
  • × Free-flowing hot spring
  • ○ Large public bath
  • × Private bath
  • ○ Sauna
  • × Ganbanyoku (rock bathing)
  • × Within a 5-minute walk from the station
  • ○ Within a 5-minute walk to the convenience store.
  • ○ Indoor pool
  • × Outdoor pool
  • × Pet-friendly
  • × Spa facility
  • ○ Fitness
  • × Free shuttle service
  • × Shuttle Service (Paid)
  • ○ Room service
  • × Room Service Available 24 Hours
  • ○ Barrier-free
  • × Childcare services
Indoor pool
Available period
---
Business Hours
---
Final admission time
---
Fee（Guest）
Paid ¥630
Fee（Non-guest）
---
Children's pool
None
Age restriction
Ages 3 and up *Preschool children are admitted only if they are fully toilet-trained.*
Pool shape
Rectangular
Pool size
Length 25m

This facility is operated by a tenant. Location - 6th floor (please use the dedicated elevator inside the Hotel) Business Hours - Weekdays: 9:00–22:30 - Saturday: 10:00–21:00 - Sundays & public holidays: 10:00–19:00 Closed - Every Monday and during seasonal closures *Swimwear is not available for rental, so please bring your own. Wearing a swim cap is mandatory. Swim cap rental: JPY 93 (JPY 102 incl. tax)
Esthetic Massage
None
Fitness gym
Business Hours
---
Final admission time
--
Fee（Guest）
Paid ¥1,100
Fee（Non-guest）
---
Age restriction
Ages 13 and up
Public Bath
The number of Public Bath
1
Business Hours
---
Hot spring
Available
Free-flowing
None
Milky hot spring water
None
Additional Information
Remarks
We operate as a tenant business. Location - 6th floor (please use the dedicated elevator inside the Hotel) Business Hours - Weekdays: 9:00–22:30 - Saturday: 10:00–21:00 - Sundays & public holidays: 10:00–19:00 Closed - Every Monday and during seasonal closures
SaunaAvailable
Hot stone spaNone
OthersWe offer free loan items at the front desk as listed below. Availability is limited, so please check in advance. Please note that we may not be able to meet all requests. DVD player / Desk lamp / Scale / Pillow (buckwheat / beads / Airweave) / Extension cord / Plug adapter / Wheelchair / Blanket / Thermometer / Ice pillow (cooling pad) / Baby crib (*Reservation required by the day before your stay) / Diaper disposal bin / Child toilet seat / 2-way hair iron (straightener/curling) / Curling hair dryer brush (hot air styler) / Iron and ironing board/ Steam iron/ Trouser press

Reviews

Overall Score
4.47
Good (167)
  • Rooms & Amenities
    4.60
  • Facility
    4.42
  • Hospitality & Service
    4.53
  • Meals
    4.64
  • Onsen & Bath
    4.16
  • Satisfaction
    4.54

*Reviews that have been translated from Japanese.*

*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*

Access Information

Address
Saitama Prefecture3-2 Shintoshin, Chuo-ku, Saitama-shi
TEL：+81-48-600-5500

About a 10-minute walk from Saitama-Shintoshin Station or Yono Station on the JR Keihin-Tohoku Line, Utsunomiya Line, and Takasaki Line
About a 15-minute walk from Kita-Yono Station on the JR Saikyo Line

Parking Information
Fee
Parking fee per night for guests ¥1,500
Parking time
Example: 3:00 PM to 10:00 AM the next day (¥300 for each additional 30 minutes thereafter)
Parking space
Overall length --- Vehicle width 1.8 m Vehicle height 2.2 m
Number of parking spaces
127 cars available Outdoor mechanical
Valet service
Unavailable
*Barrier-free space (Reservation required)*

Pickup and drop-off information
Unavailable

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