Allergy Information
We will do our best to accommodate guests with food allergies so that you can enjoy your meals.
Please note that we cannot accept allergy requests made on the day of your stay. Kindly contact us at least one week before your stay.
If we need to change the menu, an additional fee may apply. Thank you for your understanding.
Important notes regarding allergy accommodations
1) As this is not a medical facility, we cannot provide completely allergen-free meals.
2) We cannot remove ingredients such as wheat flour, soybeans, dairy products, eggs, and nuts when they are used as components in seasonings, binders, broth (dashi), etc.
3) We do not use separate cooking utensils for each allergen. Therefore, we cannot guarantee 100% prevention of cross-contamination (unintentional mixing of allergens). Thank you for your understanding in advance.
[Important]
Allergy sensitivity varies by individual.
We will avoid using requested ingredients in large amounts; however, we cannot completely eliminate even trace residues (for example, tiny amounts remaining on cookware).
For safety reasons, if you have severe allergies, please consult your primary physician and contact us in advance with any conditions or requirements.
Please also note that there are no medical facilities nearby. Be sure to bring any necessary medication with you.