| Taxes | A Hot Spring Tax of JPY 350 will be charged separately.
*From October 1, 2025, the Hot Spring Tax will be changed to JPY 350.
*Day-use bathing
Fee: JPY 1,200 per person (includes one small towel and the bathing fee)
Available dates: In principle, only on weekends and public holidays when available (irregular schedule)
Hours: In principle, from 13:00 to 15:00 on weekends and public holidays |
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| Card information | VISA / MASTER / JCB / AMEX / DINERS / Debit card |
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| Pets | Not allowed Pets are not allowed.
■Agreements and Important Notes: To help prevent any issues, we recommend that you review and agree to the Agreements and Important Notes listed on the top page of our official website before making a Reservation. Thank you for your understanding and cooperation. |
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| Breakfast | ■Breakfast is served as a “Chef-Prepared Japanese Breakfast Set” in the 2nd-floor banquet hall.
*We also offer items such as “Aizu Imoni (taro stew)” and rice cakes. (Not all-you-can-eat.)
■About meals: At this Accommodation, meal contents vary depending on the grade of the Room you reserved and any Plan that specifies meal details. If you have specific preferences, please choose an accommodation Plan that allows you to specify the meal contents, or select a higher-grade Room. |
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| Your child | You can stay. Elementary school children: 70% of the adult rate
Preschool children (meals and bedding included): 50% of the adult rate
Preschool children (bedding only): JPY 3,850
Child Sharing Existing Bedding (meals only): JPY 4,400 *Ages 0 and up
Child Sharing Existing Bedding (no meals or bedding): JPY 2,750 *Ages 0 and up
*Free for children under 3 years old if no meals or bedding are required.
*Child Sharing Existing Bedding is available for preschool-age children only.
*Children cannot be accommodated if this would exceed the Room’s maximum occupancy. |
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| Room service | Not available ■Dinner & Breakfast Times: Once you arrive at the dining venue, we will escort you to your seat in order as soon as preparations are complete. Please note that seating times may vary slightly depending on the situation with other guests, and you may be asked to wait at the venue.
*Please note: We do not offer discounts or refunds due to differences in Room impressions or if it does not match your expectations.* |
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| Common amenities | - ○ Shampoo · conditioner
- ○ Body soap · soap
- ○ Towel · Bath towel
- × Body towel · sponge
- ○ Toothbrush set
- × Comb · Brush
- × Shower cap
- ○ Hair dryer
- × Shaving
- × Shaving Gel/Foam
- × Bath additives
- ○ Yukata
- × Nightwear
- × Bathrobe
- ○ Slippers
- × facial cleanser
- × Toner
- ○ Lotion
- × Makeup remover
- × Cotton swab
- × Cotton
- ○ Clothing deodorizing spray
- ○ Refrigerator
- ○ Minibar
- ○ Electric kettle
- ○ Tea set (free)
- ○ Television
- ○ Safe
- × Scale
- × Trouser press
- × Free morning edition
- × Pay-per-view broadcast
- × Satellite broadcasting
- × Video on Demand
- × Radio
- × CD player
- × DVD player
- × Blu-ray player
- × Speakers for portable audio
- × In-room PCs and tablets
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| Facilities and Features | - ○ Hot spring
- × Rooms with open-air baths available
- ○ Open-air bath
- ○ Free-flowing hot spring
- ○ Large public bath
- ○ Private bath
- × Sauna
- × Ganbanyoku (rock bathing)
- × Within a 5-minute walk from the station
- × Within a 5-minute walk to the convenience store.
- × Indoor pool
- × Outdoor pool
- × Pet-friendly
- × Spa facility
- × Fitness
- ○ Free shuttle service
- × Shuttle Service (Paid)
- × Room service
- × Room Service Available 24 Hours
- × Barrier-free
- × Childcare services
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| Esthetic Massage | None Regarding our Shampoo Bar: Available for women only, it is located in front of the large public bath and offers a variety of shampoos and conditioners from different brands. Please pour your preferred shampoo and conditioner into the designated containers for use. |
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| Fitness gym | None |
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| Public Bath | - The number of Public Bath
- 2
- Business Hours
- 05:30~24:30
- Hot spring
- Available
- Free-flowing
- Available
- Milky hot spring water
- None
- Additional Information
- 100% natural hot spring (Heating)
- Remarks
- ■Hours of Use: 13:00–24:30 / 05:30–09:30 (next day)
*Cleaning and maintenance take place from 24:00–05:30 and 09:30–13:00. Please note that the men’s and women’s bathing areas switch around 05:30.
■Free-Flowing Hot Spring Baths (Direct from the Source): “Shosuke Hiba Bath” / “Shosuke Hinoki Bath”
*All other baths are not free-flowing hot spring baths.
[Important Notice] Bath availability and conditions may vary slightly depending on the season, maintenance, etc.
Hours for private baths may change depending on usage conditions.
*Bath temperature depends on the source temperature, outdoor temperature, and number of bathers. Temperatures are generally set from “lukewarm” (39°C) to “hot” (around 44°C). Water temperature varies by bath.
■Guests with tattoos are kindly asked to refrain from using our large public bath and open-air bath. Please also refrain from bringing mobile phones, cameras, or similar devices into the bathing area.
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| Open-air bath | - The number of Open-air bath
- 2
- Business Hours
- 05:30~24:30
- Hot spring
- Available
- Free-flowing
- None
- Milky hot spring water
- None
- Additional Information
- 100% natural hot spring (Heating)
- Remarks
- ■Hours of Use: 13:00–24:30 / 05:30–09:30 (next day)
24:00–05:30 and 09:30–13:00 are reserved for cleaning and maintenance. Please note that the men’s and women’s baths switch around 05:30.
■Free-Flowing Hot Spring Baths (100% Natural Source): “Shosuke Hiba Bath” / “Shosuke Hinoki Bath”
[Important Notice] Bathing conditions may vary slightly depending on the season and other factors.
*Bath temperature depends on the source temperature, outdoor temperature, and number of bathers. Temperatures are generally set from “warm” (39°C) to “hot” (around 44°C). Water temperature varies by bath.
■Guests with tattoos are kindly asked to refrain from using our large public bath and open-air baths.
Please also refrain from bringing mobile phones, cameras, or similar devices into the bathing area. If these rules are not followed, we may refuse use of the facilities. Please note that we cannot be held responsible for any issues arising in connection with the above.
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| Private bath | - The number of Private bath
- 7
- Business Hours
- 05:30~24:30
- Hot spring
- Available
- Free-flowing
- Available
- Milky hot spring water
- None
- Additional Information
- 100% natural hot spring (Heating)
- Remarks
- ■Hours of Use: 13:00–24:30 / 05:30–09:30 (next day)
24:00–05:30 and 09:30–13:00 are reserved for cleaning and maintenance.
Reservations are required for the private baths (7 locations; fee applies). Please select your preferred time at check-in.
■Free-flowing hot spring bath “Maboroshi-no-Yu”
[Important Notice] Bath availability and conditions may vary slightly depending on the season, maintenance, and other factors.
*Bath temperature depends on the hot spring source temperature, outdoor temperature, and number of guests. Temperatures are generally set from “warm” (39°C) to “hot” (around 44°C). Water temperature varies by bath.*
■Guests with tattoos are kindly asked to refrain from using our large public bath and open-air bath.
Please also refrain from bringing mobile phones, cameras, or similar devices into the bathing area.
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| Room with Onsen Indoor Bath | - Hot spring
- Available
- Free-flowing
- None
- Milky hot spring water
- None
- Additional Information
- 100% natural hot spring (Heating)
- Remarks
- ■ About “Hanare Matsushimakan”...
“Hanare Matsushimakan,” listed separately on IKYU.com, refers to our suite rooms with private open-air baths. There are 10 rooms in total: 8 rooms with a private open-air bath and 2 rooms with a Japanese-style Onsen bath. If you would like a room with a private open-air bath, please book “Hanare Matsushimakan,” which is listed separately.
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| Spring quality and benefits | Calcium- and sodium-rich sulfate-chloride spring (mildly alkaline, pH 8.64; hypotonic; high-temperature spring) Rheumatic diseases, musculoskeletal disorders, wounds, chronic skin conditions, frail children, chronic gynecological conditions, menopausal disorders, arteriosclerosis, gout and hyperuricemia, hemorrhoids ※Regarding the notation of "Gensen Kakenagashi"
In some facilities, heating or adding water for temperature adjustment may be performed. Additionally, please note that in some parts of the facility, the hot spring water may not be free-flowing from the source. For more details, please contact each facility. |
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| Sauna | None |
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| Hot stone spa | None |
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| Others | [Important Notice] Due to our cliffside location, the building has many small steps inside (caused by structural features such as piping and wiring). We have installed ramps and handrails wherever possible; however, the Facility is not fully barrier-free. Thank you for your understanding in advance.
In addition, there are stairs in front of the large public bath, which may make access difficult for guests who have trouble walking independently. Wheelchair use inside guest rooms is not permitted.
If you have any concerns, please contact us in advance by email (mail@shousuke.com). |
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| About Hygiene Measures | Important Notes Before Your Stay (Please read carefully before arrival.)
■ Parking
To help prevent issues (vehicle damage, accidents, etc.), guests are generally asked to move their own vehicles. Please note that the area in front of the entrance is a drop-off zone and, in principle, parking is not permitted there. We cannot accept any responsibility for accidents, theft, or other trouble in the parking area.
■ Shuttle Service for drivers to/from the parking area
We provide Shuttle Service to/from the parking area from 14:00 to 18:00. Please note that this service is not available after 18:00.
■ Luggage assistance by staff
To help prevent issues (damage or loss of belongings, etc.), we generally do not carry luggage for guests. If you have many items and need assistance, please ask the front desk staff. Please understand that we cannot accept any responsibility for damage or loss even when staff assist with carrying items. Assistance may take some time depending on circumstances.
■ Guidance to your Room
If you would like guidance to your Room, please ask the front desk staff. Please note that it may take some time before a staff member can assist you.
■ Cobwebs and insects inside the Accommodation
Our Accommodation is surrounded by mountains and located in nature with a mountain stream and two large waterfalls nearby; therefore insects may enter the building depending on the season. Cobwebs are removed during cleaning; however, spiders can build new webs within a few hours, so webs may appear after check-in as well.
Because our Facility is built along a cliffside, window cleaning and similar work at height is handled only by experienced staff.
If insects enter your Room and it concerns you, our staff will come to remove them. Thank you for your understanding and cooperation.
■ Staff visits to guest Rooms
We consider guest Rooms private spaces and make every effort not to disturb you during your stay. For this reason, attendants/management will not visit your Room for greetings or tea service.
■ Check your Plan / Reservation details
Please be sure to check the details of your Plan carefully before arrival. Issues have occurred when guests did not fully understand what was included in their Plan. Thank you for your understanding and cooperation.
■ Important rules when using the large public bath / open-air bath
Guests with tattoos are kindly asked not to use our baths.
Please also refrain from bringing mobile phones or cameras into the bathing area.
If these rules are not followed, we may refuse use of the baths.
We cannot accept responsibility for any trouble related to these matters.
■ Dinner / breakfast times
After you arrive at the dining venue, we will guide guests to their seats in order as preparations are completed.
Seating order/timing may vary depending on conditions with other guests; please understand that you may need to wait at the venue.
■ Taking items from rooms/Fility premises
Please do not take any items home except in-room consumables (single-use amenities and towels). If removal is discovered, you will be charged purchase/replacement costs and related expenses; we may also file a report if necessary.
*Books within the Accommodation; colored yukata robes/obi belts/geta sandals/shoe clips; provided amenities; bath towels; etc., may not be taken home.*
■ Customer harassment policy
“Customer harassment” refers to nuisance behavior such as violence or malicious complaints from customers.
Examples include abusive language; repeatedly making identical complaints; authoritarian/preachy behavior; retaliatory posts online; intimidation/threats; prolonged detention of staff members.
With support from legal professionals and relevant public agencies where appropriate, we will protect our staff’s safety and peace of mind. Thank you for your understanding and cooperation.
Receipt (Note: We do not issue split Receipts.)
■ One Receipt per payment/transaction (settlement)
In principle we do not reissue Receipts.
■ For online advance payment Reservations:
We cannot issue Receipts at this Accommodation.
■ About splitting Receipts
We cannot split a single payment/transaction into multiple payments/transactions under any circumstances.
However, split issuance is possible only in cases below:
【Split issuance available only with Local Payment AND only in these cases】
1) Issuing Receipts per night (Multiple Night Stay only)
2) Issuing Receipts per guest (only when multiple guests stay together)
3) Separating “the Reservation Plan fee” from “additional charges incurred locally” (food/drinks/options/etc.)
*The Reservation Plan fee itself cannot be split under any circumstances.*
(Example: separating accommodation fee [Plan fee] from option fees is not possible.)
*Issuing Receipts takes time—please request them as early as possible.*
■ Various agreements / important notes on our official website
To help prevent trouble, we recommend making a Reservation only after agreeing to all consent items/important notes shown on our official website top page. Thank you for your understanding and cooperation.
[IMPORTANT NOTICE] From October 1, 2025 (for 10 years), Aizuwakamatsu City’s Hot Spring Tax will change from JPY 150 to JPY 350.
■ Hot Spring Tax: JPY 150 → JPY 350 (for stays on/after October 1, 2025)
■ Period: October 1, 2025 through September 30 ,2035(10 years)
■ Tax applies To: Guests aged12and over(no change). *Collected per night stayed.*
*Entry before check-in time Is Not permitted.*
[IMPORTANT] Allergy accommodations
If allergy accommodations are required، please contact us directly by email،or submit via The “Food Allergy Questionnaire.” You must complete an allergy information form online。
Due To procurement arrangements، requests must be submitted no later than three days prior To Your stay date。 |
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