| Taxes | A Hot Spring Tax of JPY 350 will be charged separately.
*Effective October 1, 2025, the tax will be changed to JPY 350.
[Early entry to the property before check-in time is not permitted.] |
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| Card information | VISA / MASTER / JCB / AMEX / DINERS / Debit card |
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| Pets | Not allowed ■Regarding inquiries to our property: Our phone reception hours are from 9:00 AM to 7:00 PM (19:00). Please note that our phone lines are often busy and it may be difficult to get through. For simple questions, please use the AI Concierge on our official website (an automated AI response system). For other questions or requests, please contact us by email or via the inquiry form on our official website. Please also note that we are unable to respond to phone calls outside these hours. Thank you for your understanding. |
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| Breakfast | Breakfast features a Japanese set meal prepared by our chef, served in the 2nd-floor banquet hall, in your Room, or in a private dining room.
*Other items such as Aizu-style imoni (taro stew) and rice cakes are also available (limited quantities). Not all-you-can-eat.*
*Please note: The dining venue and other arrangements are determined by the Plan details and may take priority.* |
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| Your child | You can stay. Rates vary by Plan. Please see the Plan details.
Elementary school children: 70% of the adult rate
Preschool children (meals and bedding included): 50% of the adult rate
Preschool children (bedding only): JPY 3,850
Child Sharing Existing Bedding (meals only): JPY 4,400 *Ages 0 and up
Child Sharing Existing Bedding (no meals or bedding): JPY 2,750 *Ages 0 and up
If you need child amenities, please contact us by email in advance. (Baby items, child chairs, etc.) |
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| Room service | Available for use ■If you would like in-room dining, please make a Reservation under an in-room dining Plan.
※As a rule, Room service is available for in-room dining only.
■Regarding dinner and breakfast times: Meals will be served in order as soon as preparations are complete. Please note that serving times may vary slightly depending on the situation of other guests. You may be asked to wait in your Room or elsewhere. Thank you for your understanding.【※Entry to the property before the scheduled time is not permitted】 |
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| Common amenities | - ○ Shampoo · conditioner
- ○ Body soap · soap
- ○ Towel · Bath towel
- × Body towel · sponge
- ○ Toothbrush set
- ○ Comb · Brush
- ○ Shower cap
- ○ Hair dryer
- ○ Shaving
- × Shaving Gel/Foam
- × Bath additives
- ○ Yukata
- × Nightwear
- ○ Bathrobe
- ○ Slippers
- × facial cleanser
- × Toner
- × Lotion
- × Makeup remover
- ○ Cotton swab
- ○ Cotton
- ○ Clothing deodorizing spray
- ○ Refrigerator
- × Minibar
- ○ Electric kettle
- ○ Tea set (free)
- ○ Television
- ○ Safe
- × Scale
- ○ Trouser press
- × Free morning edition
- × Pay-per-view broadcast
- × Satellite broadcasting
- × Video on Demand
- × Radio
- ○ CD player
- ○ DVD player
- × Blu-ray player
- ○ Speakers for portable audio
- × In-room PCs and tablets
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| Facilities and Features | - ○ Hot spring
- ○ Rooms with open-air baths available
- ○ Open-air bath
- ○ Free-flowing hot spring
- ○ Large public bath
- ○ Private bath
- × Sauna
- × Ganbanyoku (rock bathing)
- × Within a 5-minute walk from the station
- × Within a 5-minute walk to the convenience store.
- × Indoor pool
- × Outdoor pool
- × Pet-friendly
- × Spa facility
- × Fitness
- ○ Free shuttle service
- × Shuttle Service (Paid)
- ○ Room service
- × Room Service Available 24 Hours
- × Barrier-free
- × Childcare services
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| Esthetic Massage | None Regarding the Shampoo Bar: Available for women only, we offer a selection of shampoos and conditioners from various brands in front of the large public bath. Please transfer your preferred shampoo and conditioner into the designated containers for use. |
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| Fitness gym | None |
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| Public Bath | - The number of Public Bath
- 2
- Business Hours
- 05:30~24:30
- Hot spring
- Available
- Free-flowing
- Available
- Milky hot spring water
- None
- Additional Information
- (Heating)
- Remarks
- ■Hours of Use: 13:00–24:30 / 05:30–09:30 (next day)
*Cleaning and maintenance take place from 24:00–05:30 and 09:30–13:00. Please note that the men’s and women’s bathing areas are switched around 05:30.
■Free-Flowing Hot Spring Baths (100% Natural Source): “Shosuke Hiba Bath” / “Shosuke Hinoki Bath”
*All other baths are not free-flowing from the source.
[Important Notice] Bath availability and conditions may vary slightly depending on the season, maintenance, etc.
The operating hours for private baths may change depending on usage conditions.
*Bath temperature depends on the source temperature, outdoor temperature, and number of guests. Temperatures are generally set between “warm” (39°C) and “hot” (around 44°C). Water temperature varies by bath.
■For guests using our large public bath or open-air bath, please refrain from bathing if you have tattoos. Also, please do not bring mobile phones, cameras, or similar devices into the bathing area.
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| Open-air bath | - The number of Open-air bath
- 2
- Business Hours
- 05:30~24:30
- Hot spring
- Available
- Free-flowing
- Available
- Milky hot spring water
- None
- Additional Information
- (Heating)
- Remarks
- ■Hours of Use: 13:00–24:30 / 05:30–09:30 (next day)
Cleaning and maintenance take place from 24:00–05:30 and 09:30–13:00. Please note that the men’s and women’s bathing areas are switched around 05:30.
■Free-Flowing Hot Spring Baths (100% Natural Source): “Shosuke Hiba Bath” / “Shosuke Hinoki Bath”
[Important Notice] Bathing conditions may vary slightly depending on the season and other factors.
*Bath temperature depends on the source temperature, outdoor temperature, and number of bathers. Temperatures are generally set from “lukewarm” (39°C) to “hot” (around 44°C). Water temperature varies by bath.
■Guests with tattoos are not permitted to use our large public bath or open-air baths.
Please also refrain from bringing mobile phones, cameras, or similar devices into the bathing area. If these rules are not followed, we may refuse entry or use of the facilities. Please note that we cannot be held responsible for any issues arising in connection with the above.
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| Private bath | - The number of Private bath
- 7
- Business Hours
- 05:30~24:30
- Hot spring
- Available
- Free-flowing
- Available
- Milky hot spring water
- None
- Additional Information
- (Heating)
- Remarks
- ■Hours of Use: 13:00–24:30 / 05:30–09:30 (next day)
24:00–05:30 and 09:30–13:00 are reserved for cleaning and maintenance.
Reservations are required for the private baths (7 locations, fee applies). Please select your preferred time at check-in.
■Free-Flowing Hot Spring Bath “Maboroshi-no-Yu”
[Important Notice] Bath availability and conditions may vary slightly depending on the season, maintenance, etc.
*Bath temperature depends on the hot spring source temperature, outdoor temperature, and number of guests. Temperatures are generally set from “warm” (39°C) to “hot” (around 44°C). Water temperature varies by bath.*
■Guests with tattoos are not permitted to use our large public bath or open-air bath.
Also, please refrain from bringing mobile phones, cameras, or similar devices into the bathing area.
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| Room with Open-Air Bath | - Hot spring
- Available
- Free-flowing
- None
- Milky hot spring water
- None
- Additional Information
- 100% natural hot spring (Heating)
- Remarks
- [Important Notes Regarding the In-Room Open-Air Bath]
■ About the in-room open-air bath... The in-room open-air bath is supplied from the faucet with both “hot spring water (heated)” and “lukewarm spring water (lower source temperature).” This allows you to enjoy 100% natural Onsen water.
■ Preparing your bath... For the in-room bath, guests are asked to fill the tub and adjust the temperature themselves. Filling time is approximately within 1 hour. *Tub size varies depending on the Room.
■ Type of bathtub... “Hana-no-Ma,” “Tori-no-Ma,” and “Kaze-no-Ma” feature custom-made Shigaraki-yaki ceramic tubs. All other guest Rooms have wooden tubs made from hiba wood.
*The sauna within our property is exclusively for use with the rooftop private open-air bath, “Yumezora-no-Yu.” It is not available for general use.
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| Spring quality and benefits | Calcium, sodium, sulfate-chloride spring (slightly alkaline, pH 8.64; hypotonic; high-temperature spring) Rheumatic diseases, musculoskeletal disorders, wounds, chronic skin conditions, frail children, chronic gynecological conditions, menopausal disorders, arteriosclerosis, gout and hyperuricemia, hemorrhoids ※Regarding the notation of "Gensen Kakenagashi"
In some facilities, heating or adding water for temperature adjustment may be performed. Additionally, please note that in some parts of the facility, the hot spring water may not be free-flowing from the source. For more details, please contact each facility. |
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| Sauna | None |
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| Hot stone spa | None |
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| Others | [Important Notice] Due to our cliffside location, the building has many small steps and level changes throughout the Facility (caused by structural features such as piping and wiring). We have installed ramps and handrails wherever possible; however, the Facility is not fully barrier-free. Thank you for your understanding in advance. There are also stairs in front of the large public bath, which may make access difficult for guests who have trouble walking independently. In addition, wheelchair use inside guest rooms is not permitted. If you have any concerns, please contact us in advance by email (mail@shousuke.com). [Entry to the Facility before check-in time is not permitted.] |
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| About Hygiene Measures | Important Notices Before Your Stay
Please be sure to read carefully before your stay.
■ Parking
To help prevent issues (vehicle damage, accidents, etc.), guests are generally asked to move their own vehicles. Please note that the area in front of the entrance is a drop-off zone and, in principle, parking is not permitted there. We cannot accept any responsibility for accidents, theft, or other trouble in the parking area.
■ Luggage handling by staff
To help prevent issues (damage or loss of luggage, etc.), we generally do not carry or transport luggage. If you have many items and need assistance, please contact the front desk staff. Please note that we cannot accept any responsibility for damage or loss even when staff assist with carrying luggage. Also, assistance may take some time depending on circumstances.
■ Escort to your Room
If you would like guidance to your Room, please contact the front desk staff. Please note that it may take some time before we can escort you. Thank you for your understanding.
■ Cobwebs and insects inside the Accommodation
Our Accommodation is surrounded by mountains and located in nature with a mountain stream and two large waterfalls nearby; therefore insects may enter the building depending on the season. Cobwebs are removed during cleaning; however, spiders can build new webs within a few hours, so webs may appear after check-in as well. As our building is along a cliffside, window cleaning and similar work at height is limited to trained staff only. If insects enter your Room and it concerns you, our staff will come to remove them. Thank you for your understanding and cooperation.
■ Entering guest Rooms
We consider guest Rooms private spaces and make every effort not to disturb guests during their stay. For this reason, attendants/management will not visit Rooms for greetings or tea service (welcome tea).
■ Check your Plan / Reservation details
Please be sure to confirm the details of your Plan in advance. Issues have occurred when guests did not fully understand what was included in their Plan(s). Thank you for your understanding and cooperation.
■ Large public bath / open-air bath usage rules
Guests with tattoos are asked not to use our baths (including large public baths/open-air baths). Please also refrain from bringing mobile phones or cameras into bathing areas under any circumstances. If these rules are not followed, we may refuse use of the baths/facilities accordingly.Please note that we cannot accept responsibility for any related trouble arising from non-compliance with these rules..
■ Hair dye / hair coloring
Hair dyeing/coloring is prohibited in the large public bath,, private baths,,and bathroom(s) inside guest Rooms.. If this rule is violated,,you will be charged restoration costs as well as compensation for damages.. Thank you foryour understanding..
■ Dinner / breakfast times
When arriving at dining venue,,we will seat guests sequentially once preparations are complete.. Seating order/timing may vary slightly depending on conditions with other guests.. You may also need wait at venue.. Thankyouforyourunderstanding..
■ Taking amenities/items home
Please do take items home except disposable amenities intended single-useand towels providedforuse during stay.
If removal discovered,we will charge purchase/replacement costs associated fees,andmay file report.
Items that cannot be taken include books within Accommodation,yukata robes,sashes,geta sandals/shoe clips,fixed amenities,bath towels,etc.
■ Seasonality pricing
Rates vary by seasonality; room rates change accordingly.
Plan price includes room rate,dinner,breakfast Service Fee ,consumables,in-house Facility usage fees,tax,etc.,and only room rate changes due seasonality.
Therefore even if price increases,the meal content does change.Please understand.(For 1 night/2 meals Plans)
■ Customer harassment
Customer harassment refers nuisance behavior such violence abusive language malicious complaints.Currently measures being taken nationwide including Ministry Health Labour Welfare.
Examples include verbal abuse,repeating same complaint repeatedly,intimidating/preachy attitude retaliatory online posts threats/coercion,long-time detention,etc.We aim protect safety peace mind of our staff while receiving support legal experts relevant authorities.We ask understanding cooperation.
■ Amendments Ryokan Business Act
As of Dec 13 2023,Ryokan Business Act amended,and we may refuse accommodation under following cases:
1) Repeatedly demanding excessive services compared other guests,such unjust discounts/unjust compensation/unjust Room upgrades/unjust late check-out/unjust early check-in/Shuttle Service not included contract,etc.
2) Repeatedly demanding no other guests placed above/below/left/right adjacent rooms.
3) Repeatedly demanding only specific person handle serviceor demanding certain personnot work.
4) Repeatedly demanding apologies lacking social appropriateness such kneeling/bowing deeply (dogeza).
5) Being heavily intoxicated repeatedly requesting long-term care/assistance.
6) In person/by phone/email etc.,over long periodsor while scolding,repeated making unreasonable demands.
7) Repeated using problematic methods such violence abusive language when making demands.
*Includes physical attacks(assault/injury),psychological attacks(threats/slander/defamation/insults/verbal abuse),demands dogeza,etc.
■※ Important notes when using bathtub in Room ※■
The open-air baths attached guest Rooms use either heated natural hot spring wateror lukewarm natural hot spring water..
Upon arrival,the tub generally empty.If wish bathe,you must fill tub yourself starting about 30 minutes beforehand..
Some Rooms may already filled,but please adjust/fill yourself ensure appropriate temperature condition..
Also,this Accommodation does use circulation system,making it difficult maintain ideal temperature consistently; thankyouforunderstanding cooperation..
Due nature open-air bath leaves insects etc.may enter.Please understand beforehand..
■ Various agreements / important notes
To prevent trouble,we recommend making Reservation only after agreeing various consent items important notes listed top page official website.We appreciate understanding cooperation.
[Entry into building before scheduled time is not permitted] |
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