Notice of Changes to Our Food Allergy Policy
■Food Allergy Labeling
Under Japanese law, if any of the following 7 specified ingredients are used in food, labeling is required.
●7 Specified Ingredients (Labeling Required)
Wheat, egg, milk, buckwheat, peanuts, shrimp, crab
●21 Ingredients Equivalent to Specified Ingredients (Labeling Recommended)
Beef, chicken, pork, abalone, squid, salmon roe, salmon, mackerel, walnuts, sesame, soybeans, matsutake mushroom, yam (Japanese yam), kiwi fruit gelatine/gelatin , apple , peach , banana , orange , cashew nuts , almonds
■Hotel Harvest’s Allergy Support Policy
- From July 1 2021 customers with food allergies to the 7 specified ingredients and the 21 equivalent ingredients including almonds (the “28 specified allergens”) will be offered only our “Low-Allergen Menu.”
- We are unable to accommodate requests such as changing cooking methods or substituting ingredients for items on the menu.
- For buffet dining we provide a list showing which of the 28 specified allergens are used in each dish. Please ask our staff.
- As a rule Reservations for allergy support must be made by 5:30 PM on the day before your visit. Requests made after this time may not be accommodated depending on ingredient availability.
- Please review the notes below before dining with us.
■About the Low-Allergen Menu
This menu is prepared using ingredients and seasonings that exclude the following: “Specified Ingredients (7)” and “Ingredients Equivalent to Specified Ingredients (21)” for a total of 28 items.
■Important Notes
- As all dishes are prepared in the same kitchen there is a possibility of trace cross-contact and it is difficult to completely eliminate allergens. If you cannot agree to this we may decline to serve meals; in that case we can allow you to bring your own food so please consult us at the time of Reservation.
- For allergens other than these 28 items it is difficult for us to fully identify allergen information so we will respond within what is reasonably possible.
- Some restaurants do not offer a Low-Allergen Menu due to operational reasons.
At Hotel Harvest we explain the above at the time of Reservation and ask you to confirm necessary details regarding allergy support. Any food allergy information you provide will be used only for restaurant service purposes.