Guest Reviews & Impressions for Shirahama Coganoi Resort & Spa

(Wakayama Prefecture/Nanki Shirahama) [Total 172 Rooms]
Overall Score
4.51
Wonderful (546)
  • Rooms & Amenities
    4.38
  • Facility
    4.31
  • Hospitality & Service
    4.58
  • Meals
    4.54
  • Onsen & Bath
    4.70
  • Satisfaction
    4.57
4.67
スーパー元気印

Even the sauna clock…

I keep coming back because it’s my favorite Hotel! This time, it was really disappointing that even the sauna clock was broken. Still, I’m sure I’ll visit again. The food was very delicious, and hearing “welcome back” at the front desk was a lovely touch.

  • Rooms & Amenities5
  • Facility5
  • Hospitality & Service5
  • Meals5
  • Onsen & Bath4
  • Satisfaction4
  • 4/9/2026～
  • 2 people 1 room
  • Standard Twin (Non-Smoking) [Ocean View]
  • Includes breakfast and dinner

Reply from the Facility

Thank you very much for staying at Shirahama Koganoi Resort & Spa again. We also sincerely appreciate your continued patronage over the years. We are truly honored by your kind words that this is your “favorite Hotel.” However, we sincerely apologize for the inconvenience caused by the broken clock in the sauna. We are currently arranging a replacement part, and we kindly ask for your understanding as it will take some time to restore it. We will continue striving to ensure you are satisfied no matter how many times you visit. We look forward to welcoming you again.

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