Shirahama Coganoi Resort & Spa住客评价与感想

(和歌山县/南纪白滨) [共172间客房]
综合得分
4.51
精彩 (541)
  • 客房・设施
    4.38
  • 设施・设备
    4.31
  • 接待・服务
    4.57
  • 餐饮
    4.53
  • 温泉・浴池
    4.70
  • 满意度
    4.57
4.67
スーパー元気印

Even the sauna clock…

I keep coming back because it’s my favorite Hotel! This time, it was really disappointing that even the sauna clock was broken. Still, I’m sure I’ll visit again. The food was very delicious, and hearing “welcome back” at the front desk was a lovely touch.

  • 客房・设施5
  • 设施・设备5
  • 接待・服务5
  • 餐饮5
  • 温泉・浴池4
  • 满意度4
  • 2026/4/9～
  • 2人 1间
  • Standard Twin (Non-Smoking) [Ocean View]
  • 含早晚餐

设施的回复

Thank you very much for staying at Shirahama Koganoi Resort & Spa again. We also sincerely appreciate your continued patronage over the years. We are truly honored by your kind words that this is your “favorite Hotel.” However, we sincerely apologize for the inconvenience caused by the broken clock in the sauna. We are currently arranging a replacement part, and we kindly ask for your understanding as it will take some time to restore it. We will continue striving to ensure you are satisfied no matter how many times you visit. We look forward to welcoming you again.

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