全國 × 接待・服務評價高的飯店·日式旅館 - 85頁面

Every staff member greeted us with a constant smile, and whenever we had questions, they answered politely and thoroughly, allowing us to relax with peace of mind. At the front desk, Ms. Y assisted us with both check-in and check-out, and even saw us off from the front desk; after hearing her voice, an international staff member from the cloakroom also came to see us off—it felt truly heartfelt.

This time we stayed in the dog-friendly Room with our daughter and her husband. My spouse and I have stayed here four or five times, and we keep coming back because the meals are delicious and the service is very attentive. It was our daughter’s first visit, and she was happy with how good the food was. Since it was our first time visiting in summer, we were surprised by how many insects there were and how crowded it was, but we were able to spend comfortably in the Room. However, one Room for four people and two dogs felt a bit cramped, so next time we plan to book two Rooms. The Room was clean and had no dog odor.

I stayed for two nights and felt relaxed by the soothing aroma throughout the hotel. The room had high ceilings, felt spacious, and was elegantly furnished. Everything was clean, and the amenities were well stocked, so I didn’t need to bring much with me. I also appreciated having a water purifier for drinking water. The bed wasn’t too soft, and I slept very well. Breakfast was delicious with both Japanese and Western options, and they even had Nagasaki castella—I was very satisfied. The front desk staff were professional, welcoming, and attentive, always with lovely smiles.

One area for improvement: the 3:00 PM check-in needs better handling. There was a very long line, and it took about 30 minutes to check in. I understand that many guests were staying during the holiday period, but it would have been appropriate to offer those waiting at least a brief comment such as “Thank you for your patience.” That said, what’s impressive about this Hotel is how it turns that negative start into a positive experience by the end. The Room was clean, and the amenities were well stocked. The bed was made beautifully, and I slept very well. Above all, it was quiet, which I really appreciated. The Room was also spacious, and you can clearly see the effort to make effective use of the available space. The breakfast deserves special mention: there was a wide variety of options, and everything was truly delicious. With its excellent location just steps from the station, I’d be happy to stay again—even if it means lining up next time. It could easily become my go-to Accommodation when staying in Sendai.

Used this hotel for a business trip. My schedule might have changed, so I made two separate one-night reservations, but the staff kindly treated it as a Multiple Night Stay—making a great first impression from check-in. I had meals at the annex across the street; the buffet offered a wide variety and was excellent. The limited-quantity French toast was delicious. I also enjoyed the complimentary Thai-style ochazuke at night and was very satisfied. The TV lets you log in to apps like Netflix and YouTube with your own account, which was also great. I’m more of a coffee person, so I’d be disappointed with only tea, but they provide drip coffee along with the amenities. If I have another business trip to Utsunomiya, I’d like to stay here again.

This is a very popular ryokan that’s hard to book, with excellent reviews, so I was really looking forward to staying here. From the moment I stepped into the entrance, it felt like such a pleasant space. The room was spacious as well, and I could look out over Lake Shinji from the window—it truly made me feel, “I’m in Matsue.” I relaxed in the open-air bath in my room, and the large public bath was wonderful too. The complimentary ice cream after bathing was a nice touch. Every dish at dinner was delicious, and even though I thought I couldn’t eat another bite, I still enjoyed the final eel rice dish. You can feel thoughtful attention to detail throughout the property. Above all, every staff member was fantastic, and I felt comfortable throughout my stay. The facilities, food, service, and hospitality were all impeccable. The next morning I planned to take a taxi to JR Matsue Station, but due to a taxi shortage I couldn’t secure one. When I wasn’t sure what to do next, they kindly drove me at my requested time to Matsue-Shinjiko-Onsen Station. From there there are relatively frequent buses to JR Matsue Station, so it was easy to get there without any trouble. The taxi shortage wasn’t the ryokan’s fault at all, but their willingness to help in this situation really saved me. Thanks to them, it turned into a wonderful stay. I would love to visit again.

We stayed as a couple, and my husband uses a wheelchair. It’s rare to find a Hotel this barrier-free. We had no inconveniences at all during our stay. Dinner was the standard Plan, but the portions were generous, and everything from the appetizers to the meat and rice was delicious. My husband especially liked the miso soup we had at both dinner and breakfast, so we bought miso at the shop. I wonder if we can make it well at home? From check-in to check-out, our stay was very comfortable. Thank you very much.

Thank you for your hospitality. It rained that day, but on a clear day you can see Mt. Fuji straight ahead from the lobby. We enjoyed breakfast in the morning; the homemade yogurt and dressings were made with quality ingredients and were delicious. It was a continental breakfast, but we left feeling very full. The bath was clean, and we could see the night view of Gotemba from the open-air bath. On a clear day, you can also see Mt. Fuji straight ahead. The staff were polite and welcoming with warm smiles. This time, we requested a Room on the Mt. Fuji side and stayed on the second floor. Because it was labeled “Mt. Fuji side,” we assumed we would be able to see Mt. Fuji from the window, but in reality we could only see forest. In that case, I feel there was no need to make a Reservation for the more expensive Mt. Fuji-side Room. In any event, it was a very nice Hotel overall. Thank you very much.

This is a spacious corner twin room with panoramic views of the Onomichi Channel and the area around the station. I also appreciated that the floor was not carpet but a well-cleaned wood floor. A lovely touch was the hassaku jelly in the refrigerator for each guest, complete with spoons, and chilled bottled water for everyone as well. The handmade cookies made in collaboration with a local social welfare corporation also left a great impression. These days, even branded city hotels often don’t provide complimentary water, so I truly appreciate this Hotel’s warm hospitality. It was also nice that Accommodation guests receive 10% off at the souvenir shop. Breakfast was excellent too—not only with locally sourced ingredients, but also soft-serve ice cream. From the moment I arrived at Onomichi Station, even the station staff were full of energy, and I could feel how the whole town supports one another and works together to keep things lively. Some shops have closed down, but the shopping street—where retro and modern coexist—is a must-see. Since it was a hot season, it was tough to walk for long periods and I couldn’t see everything I wanted to. I’d love to visit again in a cooler season and stay at the same Hotel at a more relaxed pace.

Both breakfast and dinner were exceptionally delicious, and we were completely satisfied. The view from the lounge was wonderful. From the in-room scenic bath, we could look out over the sea, and from the living area we could see airplanes up close. In the open-air bath of the large public bath, we could look up at planes just before landing, and were truly impressed by how powerful it was. We look forward to visiting again next year after the renovations are completed.

I stayed here as my base for a 3-day, 2-night trip. The location is extremely convenient, with direct access to a Minatomirai Line station, and it’s also a big plus that major attractions such as Yokohama Chinatown, the Red Brick Warehouse, and Yamashita Park are within walking distance. I booked a Room with panoramic views of Yokohama Port, and since there was availability, I was upgraded free of charge. The Facility was excellent, and the bed was very comfortable—I was able to relax and recover from travel fatigue. This Hotel is highly recommended for anyone visiting the Minatomirai area.

The hotel is comfortably pleasant and clean, so you can stay without any inconvenience. The breakfast is delicious, and the staff are wonderful. If you’re coming from another prefecture to visit Suminoe Boat Race Track, it’s an ideal choice. There are many great places to eat nearby, and it also has easy access to the subway, making it a very convenient hotel to use.

Stayed on September 6. It is a truly magnificent building. The interior is elegant and spotless. The staff are very kind. The restaurant keeps getting better every time we visit. We look forward to staying again in October.

We stayed for one night on the dog-friendly Plan with dinner and breakfast included. Both the seafood hot pot and breakfast were delicious. The seafood hot pot portion was a bit small, so if you have a big appetite, I recommend bringing extra ingredients. For breakfast, the made-to-order omelet and French toast from the live kitchen were especially good. The bath area had fewer washing stations than expected, so you may have to wait during busy times. The shower was easy to use (adjustable water pressure and it didn’t shut off automatically), and the ReFa hair dryer dried even long hair quickly. There were also a pool and table tennis in the building, plus board games available to borrow for in-Room play—our child loved them. The Room felt like a luxury apartment model unit, with the bedroom clearly separated from the living/dining/kitchen area, so we could relax without worrying even after our child fell asleep. If you have a Netflix account, you can watch it on the TV. That said, it’s hard to ignore that some detailed cleaning in the Room seemed insufficient—especially how dirty the air conditioner and ventilation fan were, which was disappointing. The air conditioner had heavy blackish stains that looked like mold not only inside but also on the exterior. The ventilation filters in the changing area and toilet were packed with dust, which was shocking. Also, while the bathroom and kitchen areas were kept clean overall, limescale hadn’t been fully removed from the small sink installed in the toilet. Dog amenities were well stocked overall, making this Accommodation great value for money and one we’d like to stay at again—but because both the air conditioner and vents were truly dirty, I hope they will be thoroughly cleaned before our next visit.

I was amazed by the amount of food served at dinner. There was more than I could finish, and given the times we live in, I felt very sorry about that. With plenty of fresh Sanriku seafood and a relaxing soak in the Onsen, it was an Accommodation I was extremely satisfied with.

Three years ago, my wife and I stayed here and made wonderful memories, so this time we stayed with six people: my son-in-law’s parents (who live in Shanghai), my daughter and her husband, and my wife and me. Everyone was very happy with the stay.

This was my second stay. The dinner at Ikaza, which I had on my first visit, was truly delicious, and about 80% of the reason for this stay was the food (it’s that good!). The retro furnishings and overall atmosphere of this long-established Matsumoto Hotel are also charming and full of character (some parts do feel old, but that’s part of its appeal). It’s also in a great location with easy access to Nawate Street, museums, and Matsumoto Castle, making it a very convenient Hotel. I’d love to come back again to refresh.

I stayed here with my husband while I was pregnant. One morning, we woke up unusually early and took a walk together to Kiyomizu-dera Temple. The location is excellent, and I think it’s ideal for sightseeing. The lounge was also very comfortable. I recommend staying in a Room with a large bath!

This time we stayed in a special Room with a private open-air bath. The water temperature was comfortable 24 hours a day, the tub was spacious enough for two people to relax, and the cypress wood rim added a warm touch—I think I soaked in it about ten times. We also had three bath towels each, plus a wide towel rack to hang them, which made everything stress-free. One suggestion: I used the open-air bath around 7 a.m., but the direct sunlight was very strong. It would be nice to have something like bamboo blinds to block the sun. We also used the large public bath, and as with other Kyoritsu Resort properties such as Dormy Inn, it had plenty of washing space and was easy to use. And when it comes to Kyoritsu Resort, there’s the late-night ramen service. Since this is Hakodate, they offer salt ramen in addition to soy sauce ramen. We expected breakfast—known for being popular—to involve waiting in line, but thanks to the special Room privileges they reserved our preferred seating (such as semi-private booths or window seats) at a designated time. That was great. Of course, the meal selection lived up to its reputation. All drinks in the Room were free—including whisky—and there was also a sparkling water maker. Overall it was excellent. The price is high, but given how well-equipped everything is, we felt it was worth it. We’d love to stay again if possible.

The breakfast buffet offered a wide variety of options, the Room air conditioning worked well, and above all, the staff were friendly and wonderful. The front desk team, restaurant team, and housekeeping team—especially the male housekeeping staff member I met in the morning when checking out—was so polite that I found myself thinking, “Wait, are you really part of the housekeeping staff?” He made a great impression.